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Penzion FAMILY

2.5 star property

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Photo gallery for Penzion FAMILY

Property amenity
Hallway
Apartment (Deluxe) | Minibar, blackout curtains, iron/ironing board, cots/infant beds
Outdoor spa tub
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Breakfast available
  • Laundry
  • Pet-friendly
  • Parking included

Explore the area

Map
Nový Svet 91, Svoboda nad Upou, Hradec Kralove, 542 24
  • Krkonoše National Park
    ‪1 min walk‬
  • Černá Hora
    ‪14 min drive‬
  • Śnieżka
    ‪60 min drive‬

Room options

About this property

Penzion FAMILY

Family-friendly slopeside fun with restaurant
Ski into Penzion FAMILY, where you can enjoy a meal at the restaurant and comforts including Access to hot tub and a sauna. Limited housekeeping is available.
Penzion FAMILY offers 8 accommodations with minibars and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Svoboda nad Upou pension provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a limited basis.

A children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Penzion FAMILY, you're just a quick walk from Krkonoše National Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna, ski-in/ski-out access and a playground
  • Steps from Krkonoše National Park and 6 minutes by car from Mladé Buky Golf Club
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. Penzion FAMILY offers its guests a seasonal outdoor pool, a kids' pool, ski-in/ski-out access, and Access to hot tub. A sauna, a library, and a terrace are also featured at the family-friendly Penzion FAMILY. Self parking is free.

This Svoboda nad Upou pension is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 9:30 AM.
Penzion FAMILY has a restaurant on site.

Languages

Czech, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8 AM to 9:30 AM for a fee: EUR 3 for adults and EUR 3 for children
  • A restaurant

Things to do

  • Children's pool
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (2 PM - 8 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 3.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 3 for adults and from EUR 3 for children
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 3.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Sunday: 2 PM - 8 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Penzion FAMILY Motel Svoboda nad Upou
Penzion FAMILY Motel
Svoboda nad Upou Penzion FAMILY Pension
Penzion FAMILY Motel Svoboda nad Upou
Penzion FAMILY Svoboda nad Upou
Pension Penzion FAMILY Svoboda nad Upou
Pension Penzion FAMILY
Penzion FAMILY Pension
Penzion FAMILY Svoboda nad Upou
Penzion FAMILY Pension Svoboda nad Upou

Penzion FAMILY Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.6/10

Cleanliness

10/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Vee.Rock, Ontario

Liked: Cleanliness, staff & service, room comfort
Very nice, but I arrived just before the Christmas when the family who owns it were leaving, They were only too kind to accomodate me, but food/drink was a challenge. No kettle or coffeemaker was accessible to me through the evening. All food service was closed. I'm sure this normály isn't an issue. Word to the wise, they are much more accustomed to dealing with bookings through booking.com than expedia.
Stayed 2 nights in Dec 2017

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warto przyjechać !!
Wspaniałe miejsce do odpoczynku..... swoboda , spokój , duży teren ... Gorąco polecam !
Stayed 7 nights in Aug 2019

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecamy ... przybywajcie i dobrze się bawcie :)
Stayed 1 night in Aug 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place. A bit expensive out of season.
Stayed 2 nights in Apr 2019

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Czysto w pokojach, pyszne śniadania i dodatkowo wszędzie blisko.
Stayed 3 nights in Jan 2019