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The Alexander

3.5 star property

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January 2025

Photo gallery for The Alexander

Quadruple Room, Ensuite | Individually decorated, individually furnished, soundproofing
View from property
View from property
Front of property
Basic Single Room, 1 Single Bed, Ensuite | Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
3 Sketty Road, Swansea, Wales, SA2 0EU
  • St Helens Rugby and Cricket Ground
    10 min walk
  • Singleton Park
    11 min walk
  • Swansea University
    14 min walk
  • Swansea (SWS)
    11 min drive

Room options

View all photos for Economy Single Room, 1 Single Bed, Shared Bathroom

Economy Single Room, 1 Single Bed, Shared Bathroom | Individually decorated, individually furnished, soundproofing

Economy Single Room, 1 Single Bed, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, 1 Single Bed, Ensuite

Single Room, 1 Single Bed, Ensuite | Individually decorated, individually furnished, soundproofing

Single Room, 1 Single Bed, Ensuite

  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room, 1 King Bed, Ensuite

Comfort Double Room, 1 King Bed, Ensuite | Individually decorated, individually furnished, soundproofing

Comfort Double Room, 1 King Bed, Ensuite

  • Sleeps 2
  • 1 King Bed

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | Individually decorated, individually furnished, soundproofing

Triple Room, Ensuite

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Basic Single Room, 1 Single Bed, Ensuite

Basic Single Room, 1 Single Bed, Ensuite | Individually decorated, individually furnished, soundproofing

Basic Single Room, 1 Single Bed, Ensuite

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed, Ensuite

Double Room, 1 Double Bed, Ensuite | Individually decorated, individually furnished, soundproofing

Double Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite | Individually decorated, individually furnished, soundproofing

Quadruple Room, Ensuite

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About this property

The Alexander

Hotel in Swansea
Concierge services and free WiFi in public areas are available at this smoke-free hotel.
The Alexander offers 12 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels.

Bathrooms include baths or showers and hairdryers. This Swansea hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at The Alexander, you're just a quick walk from Cwmdonkin Park. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge and luggage storage
  • Just a 3-minute walk from Cwmdonkin Park and 5 minutes on foot from Dylan Thomas Birth Place
The Alexander offers its guests concierge services. WiFi is free in public spaces.

This 3.5-star Swansea hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
This property does not have a front desk. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Property is also known as

Alexander Hotel Swansea
Alexander Swansea
The Alexander Hotel
The Alexander Swansea
The Alexander Hotel Swansea

The Alexander Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 125 out of 298 reviews" "
Rating 8 - Good. 104 out of 298 reviews" "
Rating 6 - Okay. 29 out of 298 reviews" "
Rating 4 - Poor. 23 out of 298 reviews" "
Rating 2 - Terrible. 17 out of 298 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Howard

Stayed 1 night in Aug 2020

6/10 Okay

CJ, London

Liked: Cleanliness, staff & service
Disliked: Amenities
Accommodating and helpful after I booked the wrong day! Lovely bed. Good for a stopover
Stayed 1 night in Aug 2020

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Hotel was excellent the service was second to none. Lin and the housekeeping team were ever so helpful during my 3 night stay.
Stayed 3 nights in Aug 2020

8/10 Good

Helen, London

Liked: Cleanliness, staff & service
The Alexander is really well placed just 12 mins from the beach and it’s got good security and I was upgraded to a double room from a single which was a wonderful surprise. My room was spotlessly clean with a comfy bed with nice white linen and a spotless bathroom with bath and shower and fluffy white towels. There was a big flat screen tv (I didn’t use it) and a view over the rooftops down to the sea. I slept very well. Just be aware as it is an old Victorian house that the sound proofing isn’t brilliant. I could hear a child running around and crying in the room above me early evening but I slept undisturbed. Very good stay for one night in Swansea as I was passing through. And Lynn the owner was very helpful and charming when we spoke on the phone (I booked last minute so she gave me the instructions to self check in - all v easy). Thanks.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, spacious room. Clean and tidy and well decorated. Needed a mat in the bathroom as you get out of the shower. Very slippery floor when wet.
Stayed 1 night in Jul 2020

6/10 Okay

Leah

Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Visible damp problem. No check in staff - just a key safe. Noisy.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Self check in, no staff, lot of independence, doesn't feel like a hotel, I like that
Stayed 1 night in Dec 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointed
We waited on the street in the rain trying to contact the manager to get the code to the front door & our room. The bed was crippling. A woman attempted to break into our room while we were dressing the next morning. We checked out two nights early because of the discomfort & safety issue.
Stayed 3 nights in Nov 2019

4/10 Poor

Elizabeth

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not a room, but an igloo
I appreciate first of all that this was a cheap room, but only because advertised at 50% discount so should have been £52 per night. The room was like an icebox and the radiator had been jammed to off position. I therefore had to layer up in clothing and even put my outer jacket on when going to sleep. As the premises are unmanned, there is a telephone number for guests to call - this number did not connect to a person. Therefore I was not able to get any help with this. It was the most uncomfortable situation to be in. Definitely not recommended during cold spells
Stayed 2 nights in Nov 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Alan

Travelled with family
Liked: Room comfort
Disappointing stay.
We stayed in room 2, a family room of 1 x double and 2 x single beds. Beds comfortable enough, although the sheets etc were clean, they did smell strongly of washing powder? An issue with the main curtain is that it did not close in the middle and the resulting 6" gap provided enough light to almost illuminate the room via the streetlamp directly outside. The bathroom although clean did not have a plug for the hand basin which meant running water whilst having a shave and one of the handles to the shower has the appearance and feel of being badly corroded so suggest this needs to be replaced. So why not complain well - my biggest issue is with the parking so the required number to discuss was called (and message left with name and phone number) and here 2 days later, still no response. My belief from the description given re parking was there would be parking close to the hotel which is on a main road. Whilst I missed the online text indicating parking was based on fitting in with local residents, I did not expect either to have to park so far away or to have to move my car before 09.00. (can park between 18.00 and 08.00 then for 1 hour no return for 2 hours meaning leave by 09.00). There seems to be no provision at all to park on site. Altogether a disappointing stay although with some tweaks many issues could be corrected.
Stayed 1 night in Oct 2019

4/10 Poor

Ann

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful smell of damp Throughout, bed was obviously old worn out mattress.
Stayed 1 night in Oct 2019

8/10 Good

James

Stayed 1 night in Oct 2019

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Check in was not good had to walk down a lane to get to our room which was very small the cleanliness of the room was to a high standard
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right for a short stay,quirky decor,clean ,comfy,great staff particularly Pat who sorted out queries
Stayed 1 night in Aug 2019

4/10 Poor

Anthony

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hell!
When the room door was opened, what a terrible picture! There was a rubbish bin right in the middle of the room, the naked mattress has neither quilt and nor sheet or bed cover. The cup was placed by the sink, the kettle was up next to the window with its leads dropping to the floor, a broken part was on the floor as well. Dirty with bad smell! When contacted the telephone number several times, a replacement was given in a basement room without window, which is hard to breath during the hot summer night. Later, about 21:30, a room in another location was given, and a taxi has to be used to go there. That is the experience of the Alexander!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location, room was clean and linen was immaculate! The room was a bit tired and only about a tenth of toilet paper on the roll... If i had paid £75 per night i wouldn't have been disappointed, however, we paid £193 for one night and expected a little more at that price...
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Was given several codes to enter the propert and retrieve room key from a key box. A 4 figure code was required-but a 3 figure code was supplied. I called the number supplied several times but it was engaged. A zero was missing from the code but I only worked that out by luck. On opening the box there was no key inside. It took several more calls to get an answer by which time I had already overrun in the time taken off work to check in. There was little sense of urgency considering I was standing in a self check in property unable to check in. Itvteamspored the key had been kept by the previous occupant and there was no duplicate. The Alexander was full that day so I was booked into a guest house across the road. That guest house was a typically dated cramped (but thankfully clean) seaside b & b. If this was an upgrade I’m glad I couldn’t get into the original place. I wasn’t offered any compensation so I had paid for a room I didn’t stay in and had to stay in an alternative I would never have chosen myself.
Stayed 1 night in Jul 2019