The Vale Hotel

2.0 star property

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Photo gallery for The Vale Hotel

Front of property
Cocktail bar
Reception
Deluxe Double Room, 1 King Bed, Ensuite, City View | In-room safe, individually decorated, individually furnished
Economy Double Room, 1 Double Bed, Ensuite | In-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
32 High St, Swindon, England, SN6 6AY

Room options

Economy Double Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, 1 King Bed, Ensuite, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite

  • Sleeps 1
  • 1 Single Bed

Comfort Single Room, 1 Single Bed, Non Smoking, Ensuite

  • Sleeps 1
  • 1 Single Bed

Comfort Double Room, 1 Double Bed, Ensuite

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Vale Hotel

Hotel with 2 restaurants, a quick walk to Thames River
2 restaurants, a bar/lounge and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include express check-in, express check-out and wedding services. Change of towels is available on request
The Vale Hotel offers 12 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. 24-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Vale Hotel. During your stay, you're just a quick walk from Thames River. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at Jicsaw Thai Restaurant, a fine-dining restaurant that serves Thai cuisine
  • Amenities include convenience store, a rooftop terrace and a fireplace at reception
  • On-site recreation includes archery and bicycles to rent
  • Just a 1-minute drive from Thames River and 8 minutes from Cotswold Country Park and Beach
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The Vale Hotel also features a rooftop terrace, a fireplace in the lobby, and express check-in.

This Swindon hotel is smoke free.

The hotel hosts a free manager's reception daily.
Jicsaw Thai Restaurant – This fine-dining restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Vale Grill – This restaurant specialises in British cuisine and only serves dinner. A children's menu is available. Open selected days.
Bar32 – On-site cocktail bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Bar32
  • Jicsaw Thai Restaurant
  • Vale Grill

Things to do

  • Archery
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 5:00 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 5:00 PM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Vale Hotel Hotel
The Vale Hotel Swindon
The Vale Hotel Hotel Swindon

The Vale Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 100 reviews
Rating 8 - Good. 27 out of 100 reviews
Rating 6 - Okay. 6 out of 100 reviews
Rating 4 - Poor. 6 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anvin Andrews

Stayed 1 night in Dec 2024

10/10 Excellent

Lorna

Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic time this weekend! All the staff were warm and made us feel very welcome. Our room was very warm, with a lovely shower and comfy bed. The food was absolutely delicious! Over the course of the weekend we ate in both restaurants. Both restaurants were top notch! Thank you very much for having us, we will be back.
Stayed 3 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Mr. Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly and pleasant staff. Nice little hotel for a one night stop. Unfortunately breakfast is not provided and the Cafe in the village/town I was told I could use has closed down. breakfast was a cold sandwich from Tesco. Not the best start to the day.
Stayed 1 night in Oct 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Annaliza

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. Staff were very friendly and very welcoming to both my dog and I. Great experience, lovely area and hope to visit again soon.
Stayed 1 night in Sep 2024

8/10 Good

Romeo

Liked: Cleanliness
Very friendly and helpful staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicol

Stayed 1 night in Sep 2024

8/10 Good

Paul

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed in a small single room but had all the basic necessities including a shower/wc. Room was very warm and unable to turn temperature down on radiator but opening window solved that.
Stayed 1 night in Sep 2024

8/10 Good

Serette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Craig

Business traveller
Liked: Amenities
Nice and clean hotel in a good location. Great village with a few more pubs to visit. Good welcome by the manager and to top it off the best pint of Guinness in Wiltshire. 👍
Stayed 1 night in Sep 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant place to stay, great value for money. I ate at the restaurant which was excellent. Friendly landlord. No grumbles
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Vale Hotel
Made to feel very welcome from everyone there, they also made our dog feel extremely Welcome. Enjoyed a few drinks on the evening with the locals our room was clean and tidy, excellent value for money our only regret was we wasn’t staying for longer. If we were to stay in the area again we would definitely stop in the Vale Hotel
Stayed 1 night in Sep 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and the bar was full of friendly strangers who talked to each other and not a single mobile phone was in sight. Thai restaurant was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place great food and amazing staff. Very comfortable bed large room. Will definitely be staying here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities
The service here is exceptional, definitely an 6 stars, which adds to the properties charm, we particularly liked the roof top terrace where we enjoyed two of the amazing gins on offer. Our room was airy, bright and nicely decorated with lovely shower too. The good here is amazing too, with really interesting options so much so we were struggling to decide, always good. It is a 18th century property though so floors are not flat and stairs as they were proactive in advising before we got here, not suitable for anyone with mobility issues. Can highly recommend and would certainly book again.
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a solo female traveller I found the Vale Hotel to be perfect for my needs. I had a lovely, comfortable, spotlessly clean room in a quiet part of the hotel. I felt totally safe as the security was impressive and the host made me feel extremely welcome. There is a lovely outside area to enjoy a drink from the Gin Bar and a delicious choice of food. The host was very knowledgeable about the area. A most enjoyable stay - thank you.
Stayed 2 nights in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, room a bit small, but good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service
Located in the High Street, which is convenient, and we were not troubled by noise at all. The greeting and service from Mark could not have been friendlier, and the locals in the bar were very affable. A fascinating, quirky building which is being upgraded and improved - the rooftop sun terrace is very pleasant. No hotel car park but street parking outside & a public car park are free. We ate at the excellent Kenyan/Fusion Restaurant and wished we were staying longer to sample more dishes. The Thai Restaurant at the back was full of apparently happy customers. We would happily stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice surroundings friendly staff excellent food options
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024