Castlereagh Boutique Hotel, Ascend Hotel Collection

4.0 star property

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Photo gallery for Castlereagh Boutique Hotel, Ascend Hotel Collection

Interior entrance
Lobby
Standard Studio Queen | 1 bedroom, minibar, in-room safe, desk
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
169 Castlereagh Street, Sydney, NSW, 2000
  • Hyde Park
    ‪3 min walk‬
  • Sydney Town Hall
    ‪4 min walk‬
  • Circular Quay
    ‪18 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪23 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Studio Queen

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room - Special

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Double Room (Boutique)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (1 Queen, 1 Single)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Castlereagh Boutique Hotel, Ascend Hotel Collection

Hotel with a 24-hour business centre, a short walk to Hyde Park
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Castlereagh Boutique Hotel, Ascend Hotel Collection offers 83 air-conditioned accommodations with minibars and a safe. Digital televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Sydney hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Castlereagh Boutique Hotel, Ascend Hotel Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Hyde Park and 3 minutes on foot from Sydney Tower Eye
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Castlereagh Boutique Hotel, Ascend Hotel Collection. Parking is available for a fee.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Lounge – This restaurant serves brunch and lunch. Guests can enjoy drinks at the bar.
Th Reagh Bar – This bar only serves dinner. Open selected days.
The Reagh Bar – On-site café. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, Chinese (Mandarin), English, French, Indonesian, Italian, Portuguese, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Secured, covered parking on site (AUD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: AUD 15 to 25 for adults and AUD 10 to 22.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lounge
  • Th Reagh Bar
  • The Reagh Bar

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The property charges 1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 15.00 to 25.00 for adults and AUD 10.00 to 22.50 for children
  • Covered self-parking fee: AUD 55.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castlereagh Boutique Ascend Collection Member
Castlereagh Boutique Ascend Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Hotel Castlereagh Boutique Hotel, Ascend Hotel Collection Member
Castlereagh Boutique Ascend Collection Member
Castlereagh Boutique Ascend Collection Member Sydney
Castlereagh Boutique Hotel, Ascend Hotel Collection Hotel
Hotel Castlereagh Boutique Hotel, Ascend Hotel Collection Member
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Castlereagh Boutique Ascend Collection Member Sydney
Castlereagh Boutique Hotel, Ascend Hotel Collection Sydney
Castlereagh Boutique Hotel, Ascend Hotel Collection Hotel Sydney

Castlereagh Boutique Hotel, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 364 out of 1004 reviews
Rating 8 - Good. 417 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Liked: Staff & service, room comfort
Disliked: Cleanliness
Lovely foyer. Beautiful building.. Staff good. Good location. Room —— we were advised that we had been upgraded to a newly renovated room. Well it had mould on the tiles, big patch of grouting around the shower tap and hairs left on the shower walls.
Stayed 1 night in Dec 2024

6/10 Okay

Boaz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Quite old. Not fresh.
Stayed 5 nights in Dec 2024

10/10 Excellent

sandi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a nice size for two people with two beds. The lobby and breakfast room were beautiful. I enjoyed the fresh fruit, pastries, coffee, juice, and cereal for breakfast. A hot breakfast was also offered. The location was perfrct for walking everywhere in the Sydney City Center. The reception was very helpful giving us local maps to explore and for getting us a taxi when we were ready to leave for the airport.
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
This place is good for an older crowd who appreciate a concierge and security. This is a historic building and I liked that it had a big clean bathtub which was perfect after my beach day. I didn’t like how the “historic” elevator and room required a traditional key. This made it less ideal if you’re having a guest come up. I also didn’t like that the water and small can of chips in the room were not free and I didn’t realize that until I opened them and read the note. Something simple as complementary bottled water that is replenished daily would have swayed me to consider this place in the future. But I would not stay here again.
Stayed 1 night in Dec 2024

2/10 Terrible

Christiane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel needs to be refurbished totally. Breakfast was awful ( I only tried it once it was so bad)!. No window in the room. I felt claustrophobic. Small TV.
Stayed 3 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
I liked the 1920’s style of the hotel. After travelling a few days, I appreciated the laundry facilities. Bed was comfortable, bathroom was large. Only one complaint was the toilet would randomly flush, from time to time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wonderful stay over
Lovely helpful staff and a very elegant hotel. Enjoyed the stay and returning in January
Stayed 1 night in Dec 2024

10/10 Excellent

TAN GUEK

Stayed 4 nights in Dec 2024

10/10 Excellent

STAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Alessandro, Ingleburn

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service
Great location for a reasonable price.
Stayed 1 night in Dec 2024

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was in a great location however the air conditioner was so noisy that we were woken every time it turned on. I would not stay in room 612 again. Maybe another room if the air conditioning wasn’t too loud.
Stayed 1 night in Dec 2024

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Zohaib hasan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Parking problam and they dont put sope in batroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Location,price.
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

preston

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mehyar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It is a very old building, we stayed in 3 bed rooms(816 and 916) that had no windows but it was really clean, staff were nice as well, breakfast was average
Stayed 3 nights in Dec 2024

8/10 Good

Anabella

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything within walking distance
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Nov 2024

6/10 Okay

Roger

Liked: Staff & service
Cute but very small room. Was convenient but old. Parking and access to the hotel if you have a car is lousy unfortunately and that information wasn't provided. No space on the street to stop and remove luggage despite being told in advance that was the best option. And car parking is expensive - so don't consider this place if you have a car. Otherwise, a good option for central city.
Stayed 1 night in Nov 2024

10/10 Excellent

Genie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Nov 2024

4/10 Poor

Gary

Liked: Cleanliness
Nice decor etc. but some real disappointments
Very disappointed in the bathroom/toilet. They are arranged in such a way that the toilet is flooded when the shower is used. The flooding is unavoidable due to the proximity of the toilet to the shower. The toilet is basically rendered useless/until the floor is mopped. We had to use our bath towels to clean it up. The TV remote would only work if when held close to the TV. Reception did replace the batteries, but this did not resolve the issue. There was no instruction as to how the air con worked. We had to turn it off because we could not increase the temp. By about 3.00am it was freezing. The restaurant menu leaves a lot to be desired.
Stayed 2 nights in Nov 2024

6/10 Okay

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was constant loud drilling all night long
Stayed 1 night in Nov 2024

6/10 Okay

Geoffrey

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024