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Crowne Plaza Sydney Airport by IHG

4.5 star property

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Photo gallery for Crowne Plaza Sydney Airport by IHG

In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Meeting facility
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
O'Riordan St and Bourke Rd, Mascot, NSW, 2020
  • Meriton Retail Precinct Mascot Central
    ‪5 min walk‬
  • The Mill
    ‪3 min drive‬
  • Enmore Theatre
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Park View

Room amenity

Standard Room, 1 Queen Bed, Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Room amenity

Standard Room, 1 Queen Bed (High Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Standard Room, 1 King Bed (Extra Floor Space) | Premium bedding, in-room safe, desk, laptop workspace

Holiday Inn Express Sydney Airport by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1274)
The price is €138
for 1 room
includes taxes & fees
19 Mar - 20 Mar
Holiday Inn Express Sydney Airport by IHG

About this property

Crowne Plaza Sydney Airport by IHG

Suburban hotel with 24-hour fitness centre and sauna
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. Change of towels is available on request
Crowne Plaza Sydney Airport by IHG offers 250 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Sydney Airport by IHG. During your stay, you'll be within walking distance of Manhattan Superbowl. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 2-minute drive from Manhattan Superbowl and a few minutes from Archie Rose Distilling Co.
  • Airport shuttle service available for a fee
Crowne Plaza Sydney Airport by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 5 meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the luxury Crowne Plaza Sydney Airport by IHG. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Sydney hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:00 AM.
Biggles Bar and Dining – This bistro serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Sirocco – This restaurant serves breakfast and light fare. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Covered parking on site (AUD 40 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; AUD 38 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Biggles Bar and Dining
  • Sirocco

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • Art supplies
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free cot
  • Highchair
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Airport shuttle fee: AUD 12 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way), (up to 12 years old)
  • Covered self-parking fee: AUD 40.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Sydney Airport by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Sydney Airport
Holiday Inn Sydney Airport
Sydney Airport Holiday Inn
Holiday Inn Sydney Airport Hotel Mascot
Holiday Inn Sydney Airport Hotel

Crowne Plaza Sydney Airport by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1002 reviews
Rating 8 - Good. 346 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Geoff

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Contact the property pre arrival to get transfers from airport. Not response. Decided to get rental car, drove around the hotel 3 times trying to find it. Rebranded to Crowne Plaza. No advise, didn't care and blamed marketing. Poor comm's
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis, St Kilda

Liked: Cleanliness, staff & service
Construction work around entrance was only down-side and not a major issue. Otherwise great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

DEXIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room upgrade is wonderful. Very quick check-in and helpful staff. We had a wonderful stag.
Stayed 1 night in Nov 2024

10/10 Excellent

ANTHONY G

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service very good and staff helpful. Room was very good and quiet We enjoyed watching the aircraft land
Stayed 1 night in Nov 2024

10/10 Excellent

Enid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location to airport
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Bed. Staff saw size of hu by and upgraded really appreciated
Stayed 1 night in Oct 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel with all the amenities you would expect. The beds were comfortable and the rooms were quiet despite being near the airport. The staff were very friendly! The breakfast buffet was awesome! They even had barista-made coffees. There was some construction/renovation going on with a lift, so some there was a little debris with that, but otherwise everything was quite tidy. The parking was a bit steep as we stayed 4 nights. I guess that’s the price you pay for convenience, though. It was super easy and quick returning our rental vehicle and getting to the airport.
Stayed 4 nights in Oct 2024

10/10 Excellent

Hong

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Oct 2024

8/10 Good

Tim

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is an IHG (global brand) property and should be more atuned to the meaning of hospitality..... Firstly, I am fully aware that booking for an early check-in in advance comes with a surcharge, but on the occasion when a guest arrives early - and the property has the room available and ready to accept the guest, to ask for a surcharge at that point in order to check in before 2pm is all but "hospitable". I travel a lot and on occasions do arrive early and am able to check in early. On these ocasions I have never been asked to pay a surchage..
Stayed 1 night in Oct 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport and a two minute walk to the Mascot subway station. The harbour area of Sydney is just a few subway stops away. The room was very clean, quiet, modern and spacious. I would stay here again if in Sydney.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xiaoping

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station and good community around the area, lots of food place, especially Chinese food. Really good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Margaret

Stayed 2 nights in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very irritated that the shuttle now has to be ordered and PAID extra for. We came by taxi for the same price but still what’s happened to the holiday inn service!
Stayed 1 night in Oct 2024

10/10 Excellent

Dick

Travelled with family
Our flight arrived in the morning (before check in time). The receptionist asked if we wanted to check in early (for a small fee). We were so happy freshen up right away after a 14 hour flight! The bed was very comfortable
Stayed 1 night in Oct 2024

8/10 Good

Shelila

Liked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Janice

Disliked: Staff & service
definitely stay again but upgrade to a room with a view not just an awning. walls are thin could hear everything the young people were talking about next door, at 3am in the morning , when i had a 5am start to my day travelling
Stayed 1 night in Sep 2024

10/10 Excellent

Nikoleta

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Leoni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nice room
Stayed 1 night in Sep 2024