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Holiday Inn Express Sydney Airport by IHG

3.5 star property

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Standard Room, 1 King Bed (Extra Floor Space) | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-12 Sarah Street, Mascot, NSW, 2020
  • Royal Randwick Racecourse
    ‪7 min drive‬
  • Sydney Cricket Ground
    ‪9 min drive‬
  • Circular Quay
    ‪11 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Citadines Connect Sydney Airport

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
4.5 out of 5, Wonderful, (1483)
The price is €111
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Citadines Connect Sydney Airport

About this property

Holiday Inn Express Sydney Airport by IHG

Hotel with free breakfast, in the vicinity of Westfield Eastgardens
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area.
Holiday Inn Express Sydney Airport by IHG offers 247 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Sydney Airport by IHG. During your stay, you'll be within walking distance of Meriton Retail Precinct Mascot Central. Free WiFi in public areas, a restaurant and a bar are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and locker space
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Westfield Eastgardens and 7 minutes from Royal Randwick Racecourse
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. The business-friendly Holiday Inn Express Sydney Airport by IHG also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. An airport shuttle (available on request) is available for a fee.

This 3.5-star Sydney hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Holiday Inn Express Sydney Airport by IHG has a restaurant on site.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 55 per day); reservations required
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 12 per person (one-way)
  • Nearby parking fee: AUD 55 per day(3937 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Sydney Airport by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Express Sydney By Ihg Mascot
Holiday Inn Express Sydney Airport
Holiday Inn Express Sydney Airport by IHG Hotel
Holiday Inn Express Sydney Airport an IHG Hotel
Holiday Inn Express Sydney Airport by IHG Mascot
Holiday Inn Express Sydney Airport by IHG Hotel Mascot

Holiday Inn Express Sydney Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 692 out of 1296 reviews
Rating 8 - Good. 407 out of 1296 reviews
Rating 6 - Okay. 113 out of 1296 reviews
Rating 4 - Poor. 49 out of 1296 reviews
Rating 2 - Terrible. 35 out of 1296 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport hotel
Excellent checkin earlier than usual. Room clean. Bed comfortable. Breakfast was good. Service good and kind people. Price good.
Stayed 1 night in Dec 2024

6/10 Okay

Dingding

Travelled with family
Disliked: Amenities, property conditions & facilities
The room we stayed at had a clogged sink that we couldn’t use at all, called service desk but it seemed no one was working at night.
Stayed 1 night in Nov 2024

8/10 Good

Geeta

Stayed 3 nights in Dec 2024

10/10 Excellent

Maliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it the room have lots of space and huge bathroom very quite and good breakfast im coming back next year!
Stayed 5 nights in Dec 2024

8/10 Good

Jingrong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Stayed 2 nights in Nov 2024

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Convenience to airport & buffet breakfast
Stayed 1 night in Nov 2024

6/10 Okay

Alan

Stayed 1 night in Dec 2024

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Very convenient Breakfast ok Expensive airport schuttle. When i booked i missunderstood and thought it was much less. I would have booked closer to the international airport.
Stayed 1 night in Dec 2024

6/10 Okay

Myong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel but check-in was bad. The employees working that day were very young and inexperienced. They could not tell me where to find the shuttle bus area with accuracy. When I complained about this during check-in, the girl said "it's not our shuttle." Well you're promoting it. She also gave me a horrible traffic-facing room that was noisy all night. I spoke to a manager and she was gracious enough to fix the issue.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great and the free breakfast was fantastic! It’s about a 15 mins walk from T2. We took the free shuttle from T1 to T2 and walked. The train station is about another 15mins but once your there it’s easy to hop on the train to circle Quay and enjoy the Harbour.
Stayed 1 night in Dec 2024

6/10 Okay

Winnie, Walnut

Travelled with partner
Disliked: Property conditions & facilities
It’s an outdated hotel, need to remodel and upgrade, I probably will not comeback.
Stayed 4 nights in Oct 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn express mascot
The hotel is in a good location. A few minutes walk to the train station which will take you all over Sydney. Hotel is clean and staff are very accommodating and friendly. Included breakfast is good. Overall, hotel is very good
Stayed 6 nights in Nov 2024

2/10 Terrible

Sze Sze

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel with the worst services!
1.I have emailed the hotel multiple times to prepare a baby cot for my young infant before arrival but they totally ignored it. Bad service! 2.The taxi stopped us at Ground Level entrance, but the hotel lobby is located at Level 1 and you need the Access Card to go to Level 1, how do you expect the new guests who haven’t checked in to get Access Card? Stupid design! 3. My towels are having the blood like stained, called Reception and Room Service for exchanging for more than 10 times, no answer at all! Terrible service! 4. The buffet breakfast was as simple as the road sides foods with less than 10 types of foods! Worst foods I ever had! In overall, DO NOT WASTE YOUR TIME AND MONEY TO STAY IN THIS TERRIBLE HOTEL!!!
Stayed 1 night in Nov 2024

10/10 Excellent

KAREN, NEW HAVEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, stayed one night. Friendly staff. Would definitely recommend this hotel,
Stayed 1 night in Nov 2024

10/10 Excellent

Cecille, RIDGEFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator in room, instant coffee/tea and kettle in room, sound insulated, breakfast and dinner available.
Stayed 1 night in Dec 2024

10/10 Excellent

LaMeika, Killeen

Stayed 1 night in Nov 2024

2/10 Terrible

Ramshekar

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Horrible experience and do not recommend
The Holiday inn express Sydney airport gave me a room where there was already some people in the room that had checked in. The manager was rude and said that they are checking a room twenty mins early and doing favor
Stayed 2 nights in Nov 2024

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a few time here with trips to and from . Close convenient. People great. .
Stayed 3 nights in Nov 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern clean spacious room. Lovely staff from reception to kitchen to housekeeping, very friendly. Breakfasts were lovely. Did use the “24 hour” room service qr code in room to find out an hour and fifteen minutes later after ringing down that the kitchen closed at 10pm despite it stating you can get food throughout the night(possibly could order pizza/toastie after hours), but they were happy to refund me. Chrome cast on the tv so could stream your phone to the tv which was great. Good location bus stop outside the back of the hotel to get bus towards bondi junction passing maroubra beach and coogee beach. 10 minute walk to mascot train station and a few stops into the city.
Stayed 7 nights in Nov 2024

10/10 Excellent

an uncle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the Airport and we used it to Jump off and back on Flights. It would have been nice to have a dedicated Shuttle but the independent shuttles still worked
Stayed 1 night in Nov 2024

6/10 Okay

Delwyn

Liked: Cleanliness
My room was great and had everything I needed in plenty of space. Breakfast was awesome. There were only 2 issues with this property. Reception is on level 1 so everyone has to take the lift twice - once to reception, then again to their room (or to ground if checking out). There were 3 lifts but always a queue and a wait. The other issue was with the food ordering, which was done easily from my room and collected from the reception/dining floor. I ordered 3 things, was called to say my order was ready, but when I got there I was told 2 of the 3 ordered items weren't available. Despite these issues I would stay at this property again.
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Amenities
The room wasn’t serviced on 2 occasions despite the sign being on our door. The carpet and bathroom floor had also clearly not been cleaned/vacuumed before we arrived as there were hairs everywhere.
Stayed 4 nights in Nov 2024