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InterContinental Sydney, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Sydney, an IHG Hotel

View from room
2 bars/lounges, rooftop bar
Indoor pool
Suite, 1 Bedroom (View) | Living area | LCD TV, pay films
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
117 Macquarie Street, Sydney, NSW, 2000
  • Circular Quay
    4 min walk
  • Martin Place
    9 min walk
  • Royal Botanic Gardens
    9 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    15 min drive

Room options

View all photos for Classic Room, 2 Double Beds, Harbour View (East Harbour View)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Double Beds, Harbour View (East Harbour View)

  • 32 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (View)

View from room

Suite, 1 Bedroom (View)

  • 70 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub | Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (Harbour Bridge View)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Harbour View (Harbour Bridge View)

  • 32 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom (View)

  • 70 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club lounge access (Governor Opera)

Suite, 1 King Bed, Club lounge access (Governor Opera) | View from room

Suite, 1 King Bed, Club lounge access (Governor Opera)

  • 70 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom (View)

  • 70 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Opera, Club Intercontinental Access)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Accessible Bathtub (Opera, Club Intercontinental Access)

  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access (View)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Club lounge access (View)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access, Harbour View (East Harbour View)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Club lounge access, Harbour View (East Harbour View)

  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Harbour View (Harbour Bridge View)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Double Beds, Harbour View (Harbour Bridge View)

  • 32 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (View)

View from room

Classic Room, 1 King Bed (View)

  • 32 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbour View (East Harbour View)

View from room

Classic Room, 1 King Bed, Harbour View (East Harbour View)

  • 32 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Double Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, City View

View from room

Classic Room, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Club lounge access

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access (View)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access (View)

  • 64 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (High Floor, View)

View from room

Classic Room, 1 King Bed (High Floor, View)

  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Sydney, an IHG Hotel

Bayside Sydney hotel in Sydney Central Business District with 2 restaurants
2 restaurants, an indoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a fitness centre, a sauna and valet parking.
InterContinental Sydney, an IHG Hotel offers 509 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at InterContinental Sydney, an IHG Hotel. During your stay, you're just a quick walk from Circular Quay. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute walk from Circular Quay and 5 minutes on foot from Government House
InterContinental Sydney, an IHG Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury InterContinental Sydney, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of InterContinental Sydney, an IHG Hotel was completed in October 2022.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Conservatory – This restaurant only serves breakfast.
The Treasury Bar – This bar serves lunch and dinner. A children's menu is available. Open daily.
Aster – On-site rooftop bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 89 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 for adults and AUD 29 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Aster
  • The Conservatory
  • The Treasury Bar

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a regional park
  • On the bay

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • Ballroom
  • Built in 1851
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 50 for adults and from AUD 29 for children
  • Valet parking fee: AUD 89.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

InterContinental Hotel Sydney
InterContinental Sydney
Sydney InterContinental
Intercontinental Sydney Hotel Sydney
InterContinental Sydney Hotel
InterContinental Sydney
InterContinental Sydney, an IHG Hotel Hotel
InterContinental Sydney, an IHG Hotel Sydney
InterContinental Sydney, an IHG Hotel Hotel Sydney

InterContinental Sydney, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1000 reviews" "
Rating 8 - Good. 202 out of 1000 reviews" "
Rating 6 - Okay. 61 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

GLEN, San Francisco

Travelled with family and small children
Disliked: Staff & service
Positives: Early check in was smooth. Armani the front staff was very professional and helpful. Bed was comfortable, swimming pool had a nice view, breakfast buffet service was delicious and good. Check out was good - they helped with my luggage and provided me with takeaway breakfast for my family. Negatives: The baby crib they provided was old and run down. I asked for a replacement and it didn't work properly. There was gum under the table (unsafe for my baby that grabs things). Housekeeping did not take out my trash properly 3x in 9 days (I had many dirty diapers). Engineering staff walked all over my bathroom and got footprints everywhere, so dirty especially I have kids. To make matters worse, I requested a wake up call at 4:45am on a Friday, but they called me on Thursday unnecessarily waking me. There were a lot of internal miscommunication among staff in this hotel. For a 5 star hotel, it was only for the name and decor, but the internal staff really needs improvement to serve their customers. The standards were overall very low and did not meet my expectations. I was lucky to be able to meet the General Manager and she was able to accommodate my needs. I hope they strive to make better improvements for future customers.
Stayed 9 nights in Aug 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Sydney Stopover.
A lovely couple of days in Sydney at the Intercontinental Hotel. A fantastic location close to the Opera House, Harbour Bridge and Circular Quay. The room was very comfortable and spotlessly clean. Recommended.
Stayed 2 nights in Aug 2024

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff services and facilities are amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Nikolaos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, full of amenities! Convinient location in walking distance to the Sydney Opera, shops, restaurants, train station, etc. Friendly staff and amazing breakfast buffet! True 5-star experience!
Stayed 3 nights in Aug 2024

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice… but would stay elsewhere next time
Such a great location and lovely and helpful made the stay enjoyable. For the price the room was pretty small, though well set out. We had to ring housekeeping to get our room cleaned on our second day, this was after 3pm. We were advised that they had been busy, it took about 30mins for them to arrive and we went down to the lobby while they cleaned - not optimal when we just wanted to relax after walking around the city all day. Breakfast came free with our room and it was really delicious with good options. The set up of the buffet and seating is a bit odd and seems to make it hard for guests to get food or staff to do their job. Lovely hotel but I would not stay here again. There are so many hotel options that are just as good or better in this price range.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nyet Shen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bridge view is splendid. Staff service is hospitable and efficient. There is even a lounge offered for rest while waiting for the room to be cleaned. Breakfast is good!
Stayed 1 night in Aug 2024

10/10 Excellent

Irina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- very close to main attractions - walking distance to Sydney Opera, Botanical garden, public library, parks. Amazing view from the rooftop bar.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Tatjana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for sightseeing. Clean, quiet, comfortable. If you want to be really picky coffee/tea /provided but no spoons. Four people checked in but only 2 mugs. On request that was sorted.
Stayed 1 night in Aug 2024

10/10 Excellent

Hong, WESTFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing from the time we checked in until we checked out.
Stayed 4 nights in Aug 2024

6/10 Okay

Alexander

Travelled with family
Liked: Cleanliness, amenities
Unfortunately not well organised - didn’t prepare our second room with the extra bed as ordered, even by 11pm when we returned from dinner after requesting the correction at 7pm when we identified the issue. Tried to double charge us with payment again at check in. Did not arrange the airport pickup we requested when we phoned ahead. Altogether not a great experience at The Intercontinental this year.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff could have been more efficient in letting people in to the empty tables. Coffee took a while to deliver and was luke warm 😟 otherwise a beautiful stay. Thank you for your work.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Sydney and absolutely beautiful rooms
Stayed 19 nights in Jul 2024

10/10 Excellent

Annie

Love love love, will come back
Stayed 2 nights in Jul 2024

8/10 Good

Gang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good place to live when visiting Sydney
Stayed 4 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient near circular quay train station! Rooms were very nice and comfortable too with a view of the east harbour!
Stayed 2 nights in Jul 2024

2/10 Terrible

Maysoun Hasan

Stayed 4 nights in Jul 2024

10/10 Excellent

Shaaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place to rest and rejuvenate. Kind, courteous and helpful staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Susanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were excellent, and the staff fantastic.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for easy access to major sites such as the Opera House, zoo, aquarium, shopping centers, etc.
Stayed 8 nights in Jul 2024