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Mantra Castle Hill Sydney

4.5 star property

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Photo gallery for Mantra Castle Hill Sydney

Exterior
Shower, free toiletries, hair dryer, towels
Exterior
Shower, free toiletries, hair dryer, towels
Three Bedroom Apartment, Three King Beds | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Laundry
  • Air conditioning

Explore the area

Map
8 Gladstone Road, Castle Hill, NSW, 2154
  • Norwest Business Park
    ‪7 min walk‬
  • Hillsong Church
    ‪4 min drive‬
  • Norwest Private Hospital
    ‪7 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪53 min drive‬

Room options

View all photos for Studio Apartment, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Apartment, 1 Queen Bed

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Apartment, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment, Two King Beds

Two Bedroom Apartment, Two King Beds | Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Apartment, Two King Beds

  • 45 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Three Bedroom Apartment, Three King Beds

Three Bedroom Apartment, Three King Beds | Desk, iron/ironing board, cots/infant beds, free WiFi

Three Bedroom Apartment, Three King Beds

  • 54 sq m
  • Sleeps 6
  • 3 King Beds

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About this property

Mantra Castle Hill Sydney

Luxury hotel in Sydney with free parking
Along with a 24-hour fitness centre, this smoke-free hotel has a business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a garden and barbecues are on-site. Housekeeping is available on request.
Mantra Castle Hill Sydney offers 82 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Rooms open to balconies or patios. Cable televisions are provided. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mantra Castle Hill Sydney. During your stay, you're just a quick walk from Norwest Business Park. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include a business centre, conference space and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Hillsong Church and a few minutes from Castle Hill Country Club
Public spaces have free WiFi. You'll find a business centre on site. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the luxury Mantra Castle Hill Sydney. Free self parking is available.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AUD 15 per person

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 15 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mantra Castle Hill Sydney Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 248 out of 749 reviews
Rating 8 - Good. 294 out of 749 reviews
Rating 6 - Okay. 123 out of 749 reviews
Rating 4 - Poor. 47 out of 749 reviews
Rating 2 - Terrible. 37 out of 749 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at the Mantea several times. It's geographically convenient to where I often need to go in the Hills district. The location - in a commercial area - means it's quiet at night, but also you need to drive to restaurants. Access was a bit tricky the first time - it's vehind a commercial development, but not a problem. I'll continue to return when I need accommodation in the Hills district. The manager is very friendly and welcoming.
Stayed 1 night in Dec 2024

8/10 Good

Noah

Stayed 1 night in Dec 2024

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is situated in a business area, so you would expect the room to cater for business travelers. Not so! Our queen room had one chair - a large cushiony armchair. Ideal for a nap.Not an ergonomic chair that would fit at the desk provided! Why would you have a room for two people but only provide one chair - and a totally unsuitable chair? We asked at reception and were told all rooms were like this. A staff member begrudgingly gave us a plastic dining room chair. Do not assume the rooms here are suitable for working on a computer.
Stayed 1 night in Dec 2024

2/10 Terrible

Luke

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is a truly dreadful hotel. The reception in the carpark is akin to a parking attendants station. The lift and common area carpets are filthy. The furniture in the room is filthy. The smell was awful. A flimsy internal door separated the room i was in from the neighbour. It was a very uncomfortable experience. On a bright note, the bed and bathroom were clean. So, if you're cost conscious and don't mind a bit if grime, coupled with an off-putting layout and stench, this may be the hotel for you. Prehaps it was just me, but there won't be a next time.
Stayed 1 night in Dec 2024

6/10 Okay

Graham

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
This property is in the industrial area of Castle Hill and is not bad for the price. If you need to be in this area this property is Ok but there are better places nearby but more expensive. We had a studio queen and it was a good size. No lounge and the TV is up high on the wall. I really don't know why they put them so high these days. The smoke doctors flashed all night and we could't get the aircon to work. The parking is free and normally secure but one of the doors was broken so it wasn't closed all night. You can hear cars driving around but that is to be expected due to its position. Overall it is fine if you get a good rate.
Stayed 1 night in Dec 2024

6/10 Okay

Peter

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not terrible but not great.
Sub par on cleanliness. Hair dryer had no switch, shower had leaks and quite a bit of mould, whole room and level smelled of stale food cooking. Not the worst, and not terrible. But wouldn’t repeat.
Stayed 1 night in Dec 2024

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On my first night. I got scared late at night and felt ashamed seeking help, my fear overtook my feelings and I seemed helped. Your staff (Joana) validated my feelings, provided unconditional support and reassurance. I am forever grateful Thank you all
Stayed 3 nights in Nov 2024

6/10 Okay

Ray

Travelled with partner
More efficient house keeping. Controls on Air conditioning need to work. Liked self contained kitchen. Bathroom water on floor from shower,had to use towels to control . Ground landscape needs attention.
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
Old & tired. In an industrial estate with no facilities.
Stayed 1 night in Nov 2024

6/10 Okay

Ian

Travelled with partner
Not good value for money. Industrial location and no dining.
Stayed 2 nights in Nov 2024

6/10 Okay

Belinda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Cleanliness and maintenance on this property has significantly deteriorated, however staff were pleasant and friendly.
Stayed 2 nights in Nov 2024

4/10 Poor

Isuru

Disliked: Cleanliness, property conditions & facilities
Toilets were not cleaned overall very poor in cleanliness dusty floors, curtains and pantry garbage spills on the floor
Stayed 4 nights in Nov 2024

10/10 Excellent

Diane

Stayed 2 nights in Jul 2024

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading other reviews I was considering cancelling, thankfully I did not. We travelled to Sydney for medical reasons and Mantra was the place to stay for us, we had a two bedroom, two bath ensuite unit and was very pleased with the quiet, comfort and conveniences the Mantra offered, beds were comfortable, the unit was clean and the toiletries supplied were of a high quality. The staff were very friendly and helpful, the unit had every convenience we would want at a very affordable price. I would definitely stay again.
Stayed 2 nights in Nov 2024

8/10 Good

deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated fresh towels on the second day of our stay. Parking was difficult, as access to the underground car-park was unavailable due to the height of out vehicle (>2m). We had to park in the car parks allocated to adjacent businesses.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 2 nights in Oct 2024

4/10 Poor

Prasad

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
2 bedroom apartment - no air con or even fan in one bedroom, second bedroom only hd a fan, Toilets too small, shower door broken, noisy neighbours
Stayed 3 nights in Oct 2024

6/10 Okay

Kirsten

Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Jianwei

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Jordan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are dirty, keys don’t work in the doors when you leave and come back. When you walk in through the carpark you can see all of the dirty laundry just sitting in piles, the foyer area is dirty with mess in all rooms visible. I won’t be returning
Stayed 1 night in Sep 2024

2/10 Terrible

Millie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT BOOK HERE - absolutely FILTHY and DISGUSTING. Black mould covered the bathroom, marks and stains on every surface, damp and musty, cockroaches in the dirty hallway, everything looks as if it hasn’t been cleaned in a long time. P POOR STANDARDS AND HYGIENE!
Stayed 2 nights in Sep 2024

10/10 Excellent

Deanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable
Spacious rooms with large living area.
Stayed 2 nights in Aug 2024

8/10 Good

robert

Liked: Cleanliness, staff & service
the receptionist was excellent she couldn't help us enough she said to us if we need any thing at all just ring . your lucky to have this person working for you. Robert bell
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very convenient for us, it served our purpose well. But it can be hard to find away among industrial sheds. The room was comfortable except for trouble with the air conditioner.
Stayed 1 night in Aug 2024

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Consistent with mantra experiences in the past unfortunately. Poor!.
Stayed 14 nights in Aug 2024