Novotel Sydney Darling Square

4.5 star property

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Photo gallery for Novotel Sydney Darling Square

Daily buffet breakfast (AUD 38 per person)
Indoor pool
Restaurant
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
17 Little Pier Street, Darling Harbour, Sydney, NSW, 2000
  • International Convention Centre Sydney
    ‪6 min walk‬
  • Capitol Theatre
    ‪7 min walk‬
  • Circular Quay
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

Executive Room, 1 King Bed, Garden View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Sydney Darling Square

Luxury hotel with 2 restaurants and fitness centre
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Novotel Sydney Darling Square offers 230 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Novotel Sydney Darling Square. During your stay, you're just a quick walk from World Square Shopping Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Chinese Garden of Friendship and 6 minutes on foot from International Convention Centre Sydney
Novotel Sydney Darling Square offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4144 square feet (385 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Sydney Darling Square. A complete renovation of Novotel Sydney Darling Square was completed in November 2017.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Pumphouse – On-site restaurant. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German, Hindi, Indonesian, Italian, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 35 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pumphouse

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (4,144 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Nearby parking fee: AUD 35 per day(2133 ft away; open 24 hours)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Darling Harbour Novotel Rockford
Darling Harbour Rockford
Darling Harbour Rockford Novotel
Novotel Darling Harbour Rockford
Novotel Rockford
Novotel Sydney Darling Square Hotel
Novotel Rockford Hotel
Novotel Rockford Hotel Darling Harbour
Rockford Darling Harbour Novotel
Rockford Novotel
Novotel Sydney Rockford Darling Harbour Hotel
Novotel Darling Square Hotel
Novotel Rockford Darling Harbour Hotel Sydney
Novotel Darling Square
Novotel Sydney
Sydney Novotel
Novotel Sydney Rockford Darling Harbour
Novotel Sydney Darling Square (formerly Novotel Rockford)
Novotel Rockford Darling Harbour
Novotel Sydney Darling Square Hotel
Novotel Sydney Darling Square Sydney
Novotel Sydney Darling Square Hotel Sydney

Novotel Sydney Darling Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steven, Port Moresby

Stayed 3 nights in Dec 2024

6/10 Okay

Katrina

Travelled with family
Expensive room right next to a noisy freeway. Room card often not work had to be replaced. F
Stayed 3 nights in Nov 2024

6/10 Okay

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to light rail, ICC. Comfy beds and very helpful staff. Will return.
Stayed 2 nights in Nov 2024

8/10 Good

Shane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms, next to Chinatown
A well appointed hotel adjacent to Chinatown & Darling Square with lots of dining options. The rooms are spacious & clean & the hotel staff are very friendly & helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Swee Keat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and comfortable with staff approachable, genuinely attentive and helpful. Hotel is so situated conveniently around eateries and shops which thin walking distance.
Stayed 1 night in Nov 2024

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Affordable, safe and so handy to everything. This is the only place our family stays in Sydney
Stayed 2 nights in Oct 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great weekend getaway
Location brilliant, our checkin was really positive and friendly, breakfast was good, room was nice and clean. Only downside the sofa bed was hard as a rock.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juanita

Liked: Cleanliness, amenities
Great location. Lovely staff. Clean and modern room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kathryn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Peni

Liked: Amenities
Excellent staff service 👏 👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely hotel. They held my bags for me before check in time.
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern motel in perfect location
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacey Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being in the business district...felt safe. Also, it was within walking distance of several light rail stops which was convenient. Also, there is a Starbucks directly across from this hotel which was a bonus to me!
Stayed 5 nights in Oct 2024

10/10 Excellent

leah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a few nights in the school holidays and it was so well located for kids and parents alike. There are interesting price varied eating options, it's a fun city atmosphere in a safe family friendly area. So close to everything you need. The Novotel itself was wonderful. great rooms, great staff and having your bed made up and reset was superb - why we love hotel treatment.
Stayed 2 nights in Oct 2024

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

2/10 Terrible

kristy

Stayed 2 nights in Aug 2024

6/10 Okay

Sophie Minsook

Disliked: Staff & service
Not professional.
Stayed 3 nights in Sep 2024

8/10 Good

Julie, West Hindmarsh

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 1 night in Sep 2024

8/10 Good

Julie, West Hindmarsh

Liked: Cleanliness, staff & service
Great locations, nice rooms , friendly staff
Stayed 3 nights in Sep 2024

8/10 Good

Duane

Business traveller
Liked: Cleanliness, staff & service, amenities
Someone was smoking in the room next to me. So that made an uncomfortable night.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, location and staff were great. Only issue was a rattle through the air-conditioning vent in my room.
Stayed 2 nights in Aug 2024