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Oaks Sydney Castlereagh Suites

4.5 star property

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Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking available
  • Room service
  • Gym
  • Laundry

Explore the area

Map
317 Castlereagh Street, Haymarket, NSW, 2000
  • Hyde Park
    ‪6 min walk‬
  • Circular Quay
    ‪4 min drive‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio

Desk, iron/ironing board, rollaway beds, free WiFi

Studio

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, rollaway beds, free WiFi

Two Bedroom Dual Key

  • 105 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Studio City View

Desk, iron/ironing board, rollaway beds, free WiFi

Studio City View

  • 33 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Apartment City View

Desk, iron/ironing board, rollaway beds, free WiFi

One Bedroom Apartment City View

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment

Desk, iron/ironing board, rollaway beds, free WiFi

Two Bedroom Apartment

  • 99 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Three Bedroom Apartment

Desk, iron/ironing board, rollaway beds, free WiFi

Three Bedroom Apartment

  • 165 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Studio (No Housekeeping Service)

Desk, iron/ironing board, rollaway beds, free WiFi

Studio (No Housekeeping Service)

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

Desk, iron/ironing board, rollaway beds, free WiFi

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment (No Housekeeping)

Desk, iron/ironing board, rollaway beds, free WiFi

Two Bedroom Apartment (No Housekeeping)

  • 99 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for One Bedroom Apartment City View, No Housekeeping

Desk, iron/ironing board, rollaway beds, free WiFi

One Bedroom Apartment City View, No Housekeeping

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Dual Key (No Housekeeping)

Desk, iron/ironing board, rollaway beds, free WiFi

Two Bedroom Dual Key (No Housekeeping)

  • 99 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Three Bedroom Apartment (No Housekeeping)

Desk, iron/ironing board, rollaway beds, free WiFi

Three Bedroom Apartment (No Housekeeping)

  • 99 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Studio City View (No Housekeeping)

Desk, iron/ironing board, rollaway beds, free WiFi

Studio City View (No Housekeeping)

  • 33 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Apartment (No Housekeeping)

Desk, iron/ironing board, rollaway beds, free WiFi

One Bedroom Apartment (No Housekeeping)

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

View from property

APX World Square

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.0 out of 5, Very good, (2512)
The price is €94
for 1 room
includes taxes & fees
23 Mar - 24 Mar
APX World Square

About this property

Oaks Sydney Castlereagh Suites

Luxury aparthotel with fitness centre and 24-hour front desk
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Each apartment provides a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a DVD player, a stovetop and room service.
Oaks Sydney Castlereagh Suites offers 127 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the clean apartments at Oaks Sydney Castlereagh Suites. During your stay, you're just a quick walk from Capitol Theatre. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym. This luxury aparthotel has 127 apartments over 29 floors. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a flat-screen TV, a DVD player and a fridge
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Hyde Park and Paddy's Market
Oaks Sydney Castlereagh Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. The luxury Oaks Sydney Castlereagh Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney aparthotel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • Hot tub
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (AUD 55 per day)
  • Limited on-site parking

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 127 units
  • 29 floors

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cots (infant beds) are available for AUD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 55 per day
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

Property is also known as

Castlereagh Oaks
Oaks Castlereagh
Oaks Castlereagh Apartment
Oaks Castlereagh Apartment Haymarket
Oaks Castlereagh Haymarket
Oaks Castlereagh Sydney Apartment
Oaks Castlereagh Sydney
Oaks Castlereagh Sydney Central
Oaks Castlereagh Central
Oaks Castlereagh Sydney Central Apartment Haymarket
Oaks Castlereagh Sydney Central Apartment
Oaks Castlereagh Sydney Central Haymarket
Oaks on Castlereagh
Oaks on Castlereagh Sydney
Oaks On Castlereagh Sydney Central
Oaks reagh Sydney Central Hay

Oaks Sydney Castlereagh Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 737 out of 2372 reviews
Rating 8 - Good. 1006 out of 2372 reviews
Rating 6 - Okay. 417 out of 2372 reviews
Rating 4 - Poor. 142 out of 2372 reviews
Rating 2 - Terrible. 70 out of 2372 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shan

Travelled with family, Travelled with family and small children
Worst hotel staff I have ever met. Staff Jina chased my elderly parents to not stay in the lobby and not sit and sleep on the sofa after a long overnight flight. We reached around 9-10am in the morning and she did not make any effort to allow us to check in early or make us more comfortable after the long 8 hours flight. She also refused to help my parents to go to the toilet a they do not really speak English( my dad wrote a WC on the paper but she just pretended that she did not understand.
Stayed 2 nights in Nov 2024

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, room comfort
Showtime
2nd time to stay. One lift out of order last time due to construction which was ok. This tome Lift still out indefinitely. Being a residential block the lift can take quite a while to come. 15 mins. Not like altering but a but annoying when carry bags or just popping to reception. Our Air con was ridiculously loud in room and Wi Fi not connecting. Went to reception and very helpful. Changed rooms straight away. Fridge in new room wouldn't close because the ice in freezer was amazing and stopping door closing. Again, fixed by lovely guy who chipped away enough ice to close door. Poor housekeeping there, should be check after every guest. Great location and close to food and shops and activities and transport. Parked in uncover garage. Interesting location to find and door also wasn't working. But all fixable problems. Would stay again once 3 lifts in use.
Stayed 1 night in Dec 2024

4/10 Poor

Cornelis de

Business traveller
Disliked: Amenities, property conditions & facilities
2 out of 3 lifts not working . Pool closed
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was well situated in Sydney and it was easy to walk around to where I had meetings and to where I went to eat.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean. Happy thanks
Stayed 1 night in Nov 2024

6/10 Okay

Toni

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I wasn’t happy in the beginning But the next day they changed my room and everything was nice 👍
Stayed 2 nights in Nov 2024

6/10 Okay

hugo

Travelled with family
Liked: Cleanliness, property conditions & facilities
the swimming pool was closed. had to pay for parking in the building garage. for price could have stayed in another property. Gym even though open had building works in access way. stayed at OAK apartments before but this one was a bit of a let me down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location, excellent staff and very generous storage spaces in the room. Unfortunate that one elevator was out of action and major renovation was taking place during our stay.
Stayed 7 nights in Oct 2024

6/10 Okay

Joanne

Travelled with group
Okay, not great. Make sure both lifts are working
Aging facility. The lift being out of action meant it was a long wait to get the one elevator (servicing about 20 floors) to enter or exit the hotel. We got no information about hotel facilities despite a 4 night stay in a 2 bedroom apartment. I only found out there may be a pool and or gym from reviewing the photos before writing this review. Lovato was ok though, near a train and World Square
Stayed 4 nights in Oct 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, room comfort
Showtime
Hotel location great. Parking ok. Tricky to find spot but nothing we couldn't handle. Cheaper if u pay when booking room. Staff very helpful. Bathrooms dated but ok. Power point for Kettle only in bathroom a bit dodgy. Not sure where u would plug the toaster in??? TV on low table . Construction happening in pool area so no pool and only one lift working. All over comfortable stay. Will stay again.
Stayed 1 night in Oct 2024

6/10 Okay

Caroline

Stayed 1 night in Oct 2024

2/10 Terrible

rajneeta

Disliked: Cleanliness, amenities, property conditions & facilities
Bit smelly
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great staff
Bit of trouble with the booking but everything was worked out. Very helpful and friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, room comfort
Wonderful affordable place to stay
We had a great stay. The only issue we had was no where to pull up out the front to check in then having to find our parking on site.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean comfortable, great views, great service
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good value
The receptionist was lovely and courteous. Just a couple of minor issues, "it was difficult to understand him due to he's accent and softly spoken voice. There was some confusion even after requests to repeat. He was very well dressed but the other two staff were untidy. Checkout staff was very well spoken and very well dressed. There's a notice about leaving the place clean but the cups on arrival were dirty with coffee/tea rings. Overall a good stay, rooms are spacious, central location. Good value for money.
Stayed 2 nights in Oct 2024

8/10 Good

Eric

Liked: Cleanliness, room comfort
OK little hotel close to Central station
The lift seemed to be a constant source of confusion, with 2 sets of buttons for 3 lift wells where 1 lift wasnt in action. Overall the room was pleasant and clean. The pool though was not: no plade to put your change of clothes, extremely dark, cold and murky. The stairs and tiles were very slippery when wet, not very safe at all. Pool was not available for half my stay, only when I was leaving I learnt I could have used the pool at the sister hotel. Other than that everything else was good, hope that the maintenance on the roof includes adding a lot more chairs so people can put their towels.
Stayed 3 nights in Sep 2024

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The front desk staff were really great and helpful. I was disappointed that the pool was out of order and this had not been communicated, as it was the reason I had specifically booked this property. The room was a bit run down but the bed was comfortable and the hotel was in a good spot, close to the train station and the light rail.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Debra Anne

Travelled with family
Liked: Cleanliness
Older, basic, clean & spacious apartment. Reception staff were friendly & helpful. The location is good for accessing transport but the city noise we heard from the 21st floor was extremely loud especially during the night. Another problem was that there is only one lift that services the 11th to the 26th floors which means people are left waiting for long periods of time. A better locking system for the balcony door would be better for families with young children.
Stayed 4 nights in Sep 2024

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was ok for a night. Said it had a balcony but it didn't. It was an enclosed sunroom type thing. No natural air.
Stayed 1 night in Jun 2024

6/10 Okay

meredith

Business traveller
Disliked: Amenities
To use the microwave I needed to stand on a chair. There was no power point in the ‘kitchenette’ to use to boil the kettle. Had to be done on the floor.
Stayed 10 nights in Aug 2024

4/10 Poor

Larry

Travelled with family
Disliked: Property conditions & facilities
The location is convenient to access downtown. The pictures overstate what the rooms really look like. The view is of other apartments with peoples laundry hanging out. The rooms we stayed in were tired and need updating. One of the rooms had mold in the shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharron, Monterey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy booking the one bedroom apts with kitchen, washer and dryer
Stayed 1 night in Aug 2024