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PARKROYAL Parramatta

4.5 star property

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Photo gallery for PARKROYAL Parramatta

Lobby
Front of property – evening/night
Superior Room, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Gym

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪11 min walk‬
  • Rosehill Gardens Racecourse
    ‪5 min drive‬
  • Westmead Hospital
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪37 min drive‬

Room options

View all photos for Premier King Corner Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Bedroom

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Suite

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Suite

  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premier Twin Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Corner Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Suite

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Two Double

Premium bedding, in-room safe, desk, laptop workspace

Premier Two Double

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Queen

Premium bedding, in-room safe, desk, laptop workspace

Superior Two Queen

  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room

Premium bedding, in-room safe, desk, laptop workspace

Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Meriton Suites George Street, Parramatta

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (730)
The price is €131
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Meriton Suites George Street, Parramatta

About this property

PARKROYAL Parramatta

Luxury hotel with 2 restaurants and fitness centre
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at PARKROYAL Parramatta. During your stay, you're just a quick walk from Port Jackson Bay. You'll find features such as free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Parramatta Park and CommBank Stadium
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Table 30 – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 40 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Covered self-parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Micheal

Stayed 1 night in Dec 2024

8/10 Good

Adrine, Corlette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Rinto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and decent, and the location was near the river. However, they were renovating rooms nearby, which were very loud during the day and dusty at night. The light in the area by the lift did not work at night. If I had known there was renovation happening, I would have chosen another place. Out of the three lifts, I don't think all were in operation, so going up and down took a long time during peak times.
Stayed 2 nights in Dec 2024

10/10 Excellent

Saima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel. All the facilities needed for a few days away
Stayed 2 nights in Dec 2024

8/10 Good

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As requested our room was at the higher floor -12th flr (thank you) which seemed to be a refurbished one. Check in was smooth staff was pleasant. Food during dinner at Table 30 was not as delightful as our previous dining. Still, Park Royal would remain one of the favourite places to stay when in the area.
Stayed 1 night in Dec 2024

6/10 Okay

Siosaia

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
only stayed a night....upgraded rooms since my last visit, which was lovely. Will stay again if in the area
Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel working through renovations, can’t wait to see final result as already a good hotel
Stayed 1 night in Dec 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, amenities
I paid extra for a King suite, but the bed was a queen size. When I spoke to reception that there may have been a mistake, they told me that was what they called a king bed. They can’t just change the definition of a king bed! I spoke to a manager at check out who said their boss would contact me, and still no contact. Fobbed off and terrible customer service. Hotel is clean, but beware of upgrading. It’s a scam.
Stayed 1 night in Nov 2024

10/10 Excellent

Swopnil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Fiona

Stayed 6 nights in Nov 2024

2/10 Terrible

Mark

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My wife and I stayed for four nights, for what we knew would be a stressful event. I chose this hotel because I had previously had wonderful experiences and thought it would help ease the stress. Between a complete absence of hot water until day 2, having to use the gymnasium shower for the duration of our stay and the lack of a separate bed for our child (who was a paid guest), I was incredibly disappointed and sad to say that I could not be easily persuaded to go back, as my family have a history with the Park Royal, since it was built in the 80’s. My choice of accommodation added to our stress. For the money, we could have found much more in a cheap motel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ali

Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Manish

Stayed 1 night in Nov 2024

10/10 Excellent

chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly and helpful staff. Room was very comfortable. Great bed. Shower wasn't powerful but did the trick. Room had all of the amenities. Plenty to see and do within walking distance and train station nearby. Will definitely stay there again, just not until the noisy construction is finished.
Stayed 1 night in Nov 2024

10/10 Excellent

Tyron

Stayed 1 night in Nov 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Joanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Jackhammering from 7am. They said they are renovating when we checked in but that noise would only be “during the day”. Amazing room, super comfortable bed. But the noise so early just ruined it
Stayed 1 night in Nov 2024

10/10 Excellent

leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so lovely and exceptionally helpful especially the young lady that booked us in. Room was beautiful, breakfast is next level awesome!! We initially booked as it’s walking distance to Commbank Stadium so happy we stayed here!
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
All good however the bedroom has no drawers to put your clothes
Stayed 4 nights in Nov 2024

10/10 Excellent

Tengku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024