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Sydney Harbour Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sydney Harbour Hotel

View from room
Double Room, 2 Double Beds | Outdoor pool | Outdoor pool, pool loungers
Ambassador Harbour View | View from room
Terrace/patio
Ambassador Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
55 George Street, The Rocks, NSW, 2000
  • Overseas Passenger Terminal
    4 min walk
  • Sydney Harbour Bridge
    8 min walk
  • Circular Quay
    10 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Two Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds with Harbour Views

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds with Harbour Views

  • 24 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen

In-room safe, desk, iron/ironing board, free WiFi

Queen

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Harbour View

  • 24 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, desk, iron/ironing board, free WiFi

Superior King

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible Queen Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King with Harbour View

  • 24 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King | In-room safe, desk, iron/ironing board, free WiFi

Executive King

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room with Harbour View

Queen Room with Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Queen Room with Harbour View

  • 24 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ambassador Harbour View

Ambassador Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Ambassador Harbour View

  • 72 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sydney Harbour Hotel

Hotel with a 24-hour front desk, steps from Overseas Passenger Terminal
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include Access to hot tub, valet parking and dry cleaning.
Sydney Harbour Hotel offers 176 accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Sydney Harbour Hotel. During your stay, you're just a quick walk from Sydney Harbour Bridge. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at Playfair Terrace
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, convenience store and a gift shop
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Overseas Passenger Terminal and 8 minutes on foot from Sydney Harbour Bridge
Sydney Harbour Hotel offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, gift shops/newsstands, and a fireplace in the lobby are also featured at Sydney Harbour Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sydney hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Playfair Terrace – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (AUD 75 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Playfair Terrace
  • The Lobby Bar

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 8 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 35.00 for adults and from AUD 15 for children
  • Valet parking fee: AUD 75 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Old Sydney
Holiday Inn Old Sydney Hotel
Holiday Inn Old Sydney Hotel Rocks
Holiday Inn Old Sydney Rocks
Holiday Inn Rocks
Holiday Inn Rocks Old Sydney
Holiday Inn Rocks Sydney
Holiday Inn Sydney Rocks
Old Holiday Inn Sydney
Sydney Holiday Inn Rocks
Holiday Inn Old Sydney Rocks Hotel

Sydney Harbour Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 634 out of 1319 reviews" "
Rating 8 - Good. 398 out of 1319 reviews" "
Rating 6 - Okay. 186 out of 1319 reviews" "
Rating 4 - Poor. 75 out of 1319 reviews" "
Rating 2 - Terrible. 26 out of 1319 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Sionney

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean it would be great if they put a bottle of water in it
Stayed 1 night in Aug 2024

8/10 Good

farhad

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location, a bit old room though
This hotel is in great location and walking distance to Opera house, botanic garden, shopping centers,... The mattress and equipment in the room looks for more a 3 start hotel than 4. Breakfast and service is good.
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close it was to everything. Especially public transportation.
Stayed 2 nights in Aug 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, rooftop spa and pool lovely - good value overall
Stayed 2 nights in Aug 2024

6/10 Okay

Shadi

Travelled with family
Liked: Amenities
Disliked: Cleanliness
It was old and actually ancient not clean at all, dust everywhere, the bathroom is dirty The staff overcharged for few hours earlier check in while the room was empty
Stayed 2 nights in Aug 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location by harbor and weekend art festival
Location location location. Old holiday inn. Could use updates. Had to wait hours to check in even though rooms appeared empty. Breakfast buffet good.
Stayed 1 night in May 2024

6/10 Okay

Carmela

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheri, Saint Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with wonderful staff. The location was outstanding. Just steps away from loads of wonderful restaurants, the Circular Quay, week-end street market. Loved this location. A little noisy on Saturday night (our room was on the second floor), but the noise was tolerable after we shut our window. Highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lyndon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very centrally located
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Travelled with partner
The view
Stayed 2 nights in Aug 2024

8/10 Good

lynne

Travelled with partner
Liked: Cleanliness, staff & service
Great location Rooms look a little tired and outdated
Stayed 2 nights in Aug 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service
loved the hotel but was disappointed to find no soap in our room,had to call and was told they were out of stock,they did manage to somehow find some and brought it to our room. but overall, a lovely hotel with an amazing buffet breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am going to request a refund for valet parking I wasn’t informed it was $75/night The staff member that was going to get my car handed me the keys to get it myself as she couldn’t drive a manual When I went to get in my car it was parked so close to a wall I had to climb in from the passenger side to get into the driver seat
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing in particular Arron who was so customer focused and professional Definitely will recommend and visit again
Stayed 3 nights in Aug 2024

10/10 Excellent

ARUNPRASANTH

Stayed 4 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location.
Stayed 2 nights in Jun 2024

4/10 Poor

Kevin

Disliked: Staff & service, property conditions & facilities, room comfort
Only good thing is location
Checked in late after dinner and asked about parking and they said the hotel’s parking was full for the night and they sent me to a nearby garage. I went back early in the morning to get my car. $125 AUD for the night parking. We know there’s closer parking that does not cost that much. Front desk was snobby about the whole thing. Room was old, small and in rough condition. Location and view was good. Nothing else. Wish we had gone somewhere else.
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Stayed 1 night in Aug 2024

8/10 Good

SOE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, friendly staff,safe and excellent views
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandra, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms are a bit worn, but has everything you need & bed is comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very central. Feels like a historic hotel. Bathrooms are a bit dated but room felt clean and safe. Would pick again if going to Sydney.
Stayed 2 nights in Aug 2024

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location simply can’t be beaten. Rooms were slightly on the basic side but sparkling clean and comfortable. Staff delightful and very helpful. We had the cheapest level room so if you wanted something more basic there seemed to be options for you.
Stayed 3 nights in Aug 2024

8/10 Good

REYNALDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a unique city and first time for us to see your national animal. We enjoyed the beauty of Sydney Opera House.
Stayed 3 nights in Aug 2024

10/10 Excellent

NOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paloma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great views from level 8! We liked the breakfast and comfortable beds. Size of the room a bit small, maybe could put smaller chairs.
Stayed 1 night in Aug 2024