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Sydney Harbour Hotel

4.0 star property
VIP Access

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Photo gallery for Sydney Harbour Hotel

Reception
Outdoor pool, pool loungers
Exterior
View from property
Superior Room, Harbour View (King) | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Hot tub
  • Parking available
  • 24/7 front desk

Explore the area

Map
55 George Street, The Rocks, NSW, 2000
  • Sydney Harbour Bridge
    ‪8 min walk‬
  • Circular Quay
    ‪10 min walk‬
  • Sydney Opera House
    ‪16 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Two Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds with Harbour Views

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds with Harbour Views

  • 24 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen

In-room safe, desk, iron/ironing board, free WiFi

Queen

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Harbour View

  • 24 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, desk, iron/ironing board, free WiFi

Superior King

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible Queen Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King with Harbour View

  • 24 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King | In-room safe, desk, iron/ironing board, free WiFi

Executive King

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room with Harbour View

Queen Room with Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Queen Room with Harbour View

  • 24 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ambassador Harbour View

Ambassador Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Ambassador Harbour View

  • 72 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • Free WiFi
  • Restaurant
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About this property

Sydney Harbour Hotel

Hotel with a 24-hour front desk, steps from Overseas Passenger Terminal
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include Access to hot tub, valet parking and dry cleaning.
Sydney Harbour Hotel offers 176 accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Sydney Harbour Hotel. During your stay, you're just a quick walk from Sydney Harbour Bridge. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at Playfair Terrace
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, convenience store and a gift shop
  • Guests have great things to say about the breakfast and the local sightseeing
  • Steps from Overseas Passenger Terminal and 8 minutes on foot from Sydney Harbour Bridge
Sydney Harbour Hotel offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, gift shops/newsstands, and a fireplace in the lobby are also featured at Sydney Harbour Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Playfair Terrace – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (AUD 75 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Playfair Terrace
  • The Lobby Bar

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 15 for children
  • Valet parking fee: AUD 75 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Old Sydney
Holiday Inn Old Sydney Hotel
Holiday Inn Old Sydney Hotel Rocks
Holiday Inn Old Sydney Rocks
Holiday Inn Rocks
Holiday Inn Rocks Old Sydney
Holiday Inn Rocks Sydney
Holiday Inn Sydney Rocks
Old Holiday Inn Sydney
Sydney Holiday Inn Rocks
Holiday Inn Old Sydney Rocks Hotel

Sydney Harbour Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 729 out of 1560 reviews
Rating 8 - Good. 486 out of 1560 reviews
Rating 6 - Okay. 224 out of 1560 reviews
Rating 4 - Poor. 88 out of 1560 reviews
Rating 2 - Terrible. 33 out of 1560 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Narelle

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Close to OPT
The room was ok for an overnight stay, we stayed here as it was close to the overseas passenger terminal, we were leaving on a cruise the next day. The room needed a makeover, the carpet was threadbare, the bed was comfortable. We had a look at the pool it was nice but you have to walk up stair to get to it.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary, Fayette

Travelled with partner
Liked: Cleanliness, amenities
The hotel was conveniently located for cruise ship boarding. The pier is across the street. Plenty of surrounding places to eat. The rooftop view is awesome for seeing the Opra House and Harbor Bridge. Comfortable beds.
Stayed 1 night in Dec 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the perfect location for cruisers. Easy walk to restaurants, shops, Opera House, Harbour Bridge, Circular Quay Station etc. The hotel itself is nice enough, the room we had was small and the furniture could do with an update, but overall good enough. Would stay again.
Stayed 1 night in Dec 2024

6/10 Okay

Davina

Travelled with family
Great location. Tiny rooms. Confusion around room charges. Arriving in the night wasn’t as easy as they made out.
Stayed 3 nights in Nov 2024

6/10 Okay

Annemarie

Disliked: Cleanliness, property conditions & facilities
After having stayed 5 years ago there has been a massive decline in the hotel. It looks very tired in need of a refurbishment. Location is brilliant so just needs to be upgraded internally.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort
Great location! Can walk to everything!
Stayed 2 nights in Dec 2024

6/10 Okay

Angelina

Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Aircon is terribly noisy but what a fantastic location
Stayed 4 nights in Dec 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Anthony, Bonnet Bay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
On making a booking for a car for one night then, wrong night booked which took several emails to change finally to be told I dont need a booking at the desk, then being charged for 2 nights with an added $75 room charge ? then I paid charged via my phone for a full breakfast before asking what I wanted which was a continental, no refund was send to desk as promised and desk staff brushed me off, Im not sure I'll stay there again, it made a special weekend far too stressful , maybe understaffed but their attitude showed as I observed many patrons getting impatient waiting for their cars and not spoken to professionally , desk staff were doing that as well . I’ve now had three emails with invoices trying to correct my $1100 charge instead of $837 $75 for one car stay as quoted
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent service, wonderful view of city attractions
City high rises view 👌
Stayed 2 nights in Dec 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cobwebs in the windows, mold all over the bathroom. (I have the pictures to prove it) The room and halfways snelled like cat urine. Horrible stay, rude staff! Honestly they should be embarrassed charging as much as they do for something thats worse than a cheap motel. I don't often write reviews, but avoid this hotel!
Stayed 3 nights in Dec 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Nicole

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms are very outdated and run down. Especially the bathroom. Im surprised at how expensive this hotel was for its condition
Stayed 2 nights in Dec 2024

2/10 Terrible

KAREN

Disliked: Staff & service, property conditions & facilities
very old
Stayed 2 nights in Oct 2024

10/10 Excellent

Dellian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

Erin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Service
absolutely terrible service from the front desk team. Poor english and unfriendly. Poor condition of room and construction happening right outside the window from early in the morning. only good thing was the location. I wouldnt recommend this property!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and so close to the Harbour. We had a beautiful view of the Opera House. Great location, walked everywhere!
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Staff was friendly, helpful, our room was great and the location was fantastic
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall enjoyed our stay, great location and good service, room was large, breakfast was good quality. However the public areas really need refurbishment and bar area needs more seating
Stayed 3 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect place to launch into a cruise
We have stayed here before prior to joining a cruise. The perfect starting point and an easy downhill walk to the terminal. The Staff were lovely and helpful. There are great places too casual dining nearby. Give yourself an extra day to explore The building is partly historic so windows don't open but the air con was effective.
Stayed 2 nights in Dec 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Amenities, property conditions & facilities
This property is old and run down. They charge a premium for the location and provide a terrible experience. I have stayed in better and more modern hostels for significantly less. Never again
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JACQUELINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the quiet and peaceful surroundings and the gentle ambiance of the hotel
Stayed 1 night in Dec 2024

6/10 Okay

Les

Travelled with family
Good position, room basic.
Stayed 3 nights in Dec 2024