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The Ultimo

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ultimo

Ultimo King Room | Premium bedding, soundproofing, iron/ironing board, free WiFi
Exterior
Premium bedding, soundproofing, iron/ironing board, free WiFi
Interior entrance
Ultimo Courtyard Room Pet Friendly | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
37 Ultimo Rd, Haymarket, NSW, 2000
  • Market City
    1 min walk
  • Khao Kang Maruay Thai restaurant
    1 min walk
  • Capitol Square Light Rail Station
    3 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    20 min drive

Room options

View all photos for Ultimo Queen Room

Ultimo Queen Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Single Room

Ultimo Single Room | Bathroom | Shower, free toiletries, hair dryer, towels

Ultimo Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimo Family Room

Ultimo Family Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Family Room

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Ultimo King Room

Ultimo King Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Trio Room

Ultimo Trio Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Ultimo Studio

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Studio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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Room

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Air conditioning
Breakfast available
Laundry
4.5 out of 5, Wonderful, (457)
The price is €182
for 1 night
includes taxes & fees
3 Jan - 4 Jan
The Capitol Hotel Sydney

About this property

The Ultimo

Hotel with a 24-hour front desk, steps from Market City
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Ultimo's great location. During your stay, you're just a quick walk from Capitol Theatre. Free WiFi in public areas, dry cleaning service and concierge services are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Market City and Golden Water Mouth
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Ultimo, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The Ultimo also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 4-star Sydney hotel is smoke free.

Languages

Chinese (Mandarin), English, Lithuanian, Polish, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 38 per day); discounts available
  • Parking on site (AUD 38 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 1 July 2024 to 1 October 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 38 per night
  • Nearby parking fee: AUD 38 per day (755 ft away)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
Ultimo Haymarket
The Ultimo Hotel
The Ultimo Haymarket
The Ultimo Hotel Haymarket

The Ultimo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 1002 reviews" "
Rating 8 - Good. 369 out of 1002 reviews" "
Rating 6 - Okay. 78 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the welcoming and pleasant check in guy, the other guy on the desk was consistently on the phone. Light and modern feel and convenient distance from many things. Will be staying again especially if they fix the booking glitch
Stayed 1 night in Aug 2024

8/10 Good

Jayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay n staff are excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always great. Helped with early check-in so I could wash and change after travelling. Excellent location for restaurants,bars and shopping. Rooms are always clean and bed comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elevator was broken and renovations were being done but other than that the bed was super comfy, our room got upgraded which I was ecstatic about and it was a lovely stay in sydney
Stayed 1 night in Jul 2024

2/10 Terrible

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too noisy from night to morning, not happy
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay x 3 rooms ...all were great 👍
Stayed 1 night in Jul 2024

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is such a good find! So modern and spacious. A great place to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A groovy little place well designed and friendly staff centrally located. i will reurn
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Perfect location for where I needed in the cbd. A little noisy at night but probably because my room faced the main road, not too much of an issue! Great room and very friendly staff!
Stayed 3 nights in May 2024

6/10 Okay

Janene

Travelled with family
Liked: Staff & service
Cost too much for the small room- very average- i should of looked elsewhere. We had to go downstairs to get milk for our coffee as they had run out of milk to put in room fridge.
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find in bustling Haymarket. Double glazed windows meant it was quiet and the room was well- appointed. The only negative is that there is no lift after the 2nd floor. Not sure how elderly people with luggage would go in that situation, especially as customers aren’t informed until they check-in
Stayed 1 night in May 2024

10/10 Excellent

Chiau S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service and close to everything
Stayed 1 night in May 2024

10/10 Excellent

Ka man

Travelled with pets, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in May 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to everything
Stayed 1 night in May 2024

8/10 Good

Aria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to trains. Across the road from paddys market and shops. Lots of eateries nearby.
Stayed 12 nights in May 2024

6/10 Okay

Katherine

Business traveller
Liked: Cleanliness, staff & service
Hotel was clean, lovely opening windows for fresh air, however no food on site and little choice in surrounding restaurants. Supermarket nearby. Close to transport. Peaceful.
Stayed 4 nights in May 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, easy public transport access. Great place easy checking in. Clean and simple to use. Although staff is 24/7 there was no one at the checkout waited 20 minutes, no one showed so I left my swipe card at the front desk with a note stating room number and name, then I left as I did not want to miss my plane.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark, Bonner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for price I paid
Stayed 1 night in Apr 2024

8/10 Good

Francesca

Stayed 4 nights in Apr 2024

2/10 Terrible

Ka man

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there multiple times, the first time tried to charge me extra when I was checked out, the reason was my dogs lost a lot of fur on the carpet, which was ridiculous,even i booked ultimo courtyard room? I put a dog pads to cover almost half the room, how can the carpet have so much fur on it? so the hotel does not accept dogs that lose fur? Secondly, I already put a note when I booked the hotel saying that please make sure the room and courtyard are clean as we saw the cockroaches before, but this time happened again, cockroaches on the bed and toilet, and so many flies, so disgusting and disappointing.
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff and very helpful. Streets outside hotel a bit grubby, plenty of reasonable quality cuisine nearby with a good choice of Asian and Australian food. Night roadworks nearby. did not help with our sleep last night
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel to stay at. The single room I occupied was clean, serviceable and comfortable. I didn't mind that the room was on the small side of things given the above comments and contrary to reviews I had read, it was quiet. It's convenient location to Central station and great restaurants guarantees I would stay there again in the future. Forgot to mention the reception staff who were professional and friendly. Good job! Thank you.
Stayed 1 night in Apr 2024