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The York by Swiss-Belhotel International

4.5 star property

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Photo gallery for The York by Swiss-Belhotel International

Outdoor pool, pool umbrellas
Fridge, microwave, stovetop, dishwasher
Penthouse Swiss-SuperSuite | Terrace/patio
Deluxe Studio, 1 Queen Bed | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Washer
  • Outdoor space
  • Parking available
  • Breakfast available

Explore the area

Map
5 York Street, Sydney, NSW, 2000
  • Circular Quay
    ‪12 min walk‬
  • Sydney Harbour Bridge
    ‪17 min walk‬
  • Sydney Opera House
    ‪18 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪26 min drive‬

Room options

View all photos for Swiss-SuperSuite Three Bedroom

Swiss-SuperSuite Three Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Swiss-SuperSuite Three Bedroom

  • 160 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Studio Apartment

  • 65 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse Swiss-SuperSuite

Penthouse Swiss-SuperSuite | Minibar, in-room safe, individually decorated, individually furnished

Penthouse Swiss-SuperSuite

  • 15 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Suite

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Suite

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Suite

32-inch flat-screen TV with satellite channels, TV, DVD player

Two Bedroom Suite

  • 160 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Suite

Three Bedroom Suite | Living area | 32-inch flat-screen TV with satellite channels, TV, DVD player

Three Bedroom Suite

  • 160 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Swiss-SuperSuite Two Bedroom

Swiss-SuperSuite Two Bedroom | In-room dining

Swiss-SuperSuite Two Bedroom

  • 160 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About this property

The York by Swiss-Belhotel International

Luxury aparthotel with fitness centre and sauna
An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a sauna, Access to hot tub and self parking. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment.
The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The York by Swiss-Belhotel International. During your stay, you're just a quick walk from Pitt Street Mall. Features include free WiFi in public areas, plus an outdoor pool and a gym. This luxury aparthotel has 98 apartments over 28 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of Pitt Street Mall and Martin Place
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. As a guest of The York by Swiss-Belhotel International, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. A library, a terrace, and multilingual staff are also featured at the luxury The York by Swiss-Belhotel International. For a fee, parking is available.

This 4.5-star Sydney aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), Dutch, English, French, Spanish

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car hire
  • Secured parking on site (AUD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 per person
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player
  • Library
  • Pay films
  • Stereo
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 28 floors
  • 98 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The property charges 2.6 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 May 2025 to 24 February 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Secured self-parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

York Swiss-Belhotel International
York Swiss-Belhotel International Hotel
York Swiss-Belhotel International Hotel Sydney
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Apartment Sydney
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York Swiss-Belhotel International Sydney
York Swiss-Belhotel International
Apartment The York by Swiss-Belhotel International Sydney
Sydney The York by Swiss-Belhotel International Apartment
The York by Swiss-Belhotel International Sydney
The York by Swiss Belhotel International
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York Swiss Belhotel Sydney

The York by Swiss-Belhotel International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1081 out of 2319 reviews
Rating 8 - Good. 872 out of 2319 reviews
Rating 6 - Okay. 239 out of 2319 reviews
Rating 4 - Poor. 82 out of 2319 reviews
Rating 2 - Terrible. 45 out of 2319 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good sized rooms close to everything
Stayed 3 nights in Dec 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Kettle did not work and mugs were small
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Great spot to relax in the CBD
A spacious, comfortable apartment in a vibrant area of town.
Stayed 1 night in Dec 2024

8/10 Good

Roger

Travelled with family
Liked: Cleanliness
Great space at good location. A bit noisy. Would benefit from double glazing.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location to shops, dining and transport. Big rooms. Good for my work trip, would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Les and Tina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Will not stay here again. Room smelly, no sound proofing, cleanliness average. Staff show no interest in guests. We were made to wait outside of building after traveling over 13 hours until staff member finished their phone call. Intermittent banging through night and day, not sure if from lift. Disappointing. Do not recommend.
Stayed 2 nights in Dec 2024

6/10 Okay

Tanya

Travelled with family
Liked: Room comfort
One thing I did not no was the breakfast was in another hotel across the road Very spacious 2 bedrooms and 2 bathrooms Definitely not 4.5 stars but still nice
Stayed 5 nights in Dec 2024

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good size apartment, nice view, secure parking. Sydney Harbour within walking distance.
Stayed 1 night in Dec 2024

8/10 Good

courtney

Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
The layout and the amenities are great for multiple people and being able to save on dining out and laundry.
Stayed 4 nights in Dec 2024

8/10 Good

Margaret

Travelled with partner
Liked: Amenities
The property was near shopping and close to transport. It was large and had everything you needed. The property is quite dated and is need of refurbishing - especially the bathroom. It was quite noisy at night with traffic noise.
Stayed 2 nights in Nov 2024

8/10 Good

Walter, Dingmans Ferry

Liked: Cleanliness, amenities, property conditions & facilities
The unit had everything you need. I did not like the time of check out, 10:30 am is just too early!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Ideal for our needs
Stayed 6 nights in Nov 2024

4/10 Poor

Steve

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Apartment was well worn and very disappointing compared to photos. Lounge and bedroom mirrors and coffee table weren’t even vaguely clean. Bathrooms seemed clean but water damaged. Bulb blown in bedside lamp. Clearly apartment had previously been tenanted by smokers so smelt as such. Staff weren’t that friendly and nearby church bells ran pretty much all weekend which was loud enough in the apartment but very loud by pool. Also, no stopping by entrance so awkward with Ubers etc. I wouldn’t recommend staying here.
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, room comfort
Good solid stay....
... initially I was put off by the somewhat dated nature of the unit. The kitchen and bathroom were original but still quite functional. The daggiest piece of furniture was the table in front of the lounge That said it was comfortable and clean and quiet. The a/c worked well and the bed was comfy. The staff were very helpful too. The unit had all we needed so, we would stay again at a good price! .... YMMV
Stayed 1 night in Dec 2024

8/10 Good

Aileen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We booked a 3 bedroom and ended up on the top floor level 28. Was great to stay with 3 couples/friends for a nearby concert at The Domain which was a 10-15min easy walk. Parking though is underneath the building I would suggest stopping at the front of hotel and drilling bags off and then driving to carpark which is around the block but very badly signposted - make sure to ask the reception for the address and put it in how and when how says you have arrived look down alley way to see parking otherwise you will miss, it’s very limited signage. We could only find 2 of the 3 bedroom air con remotes which seemed to work between the two. This was not turned on for us for arrival and the top floor was extremely hot on a not so hot day. I would suggest hotel turn it on pre arrival or turn it on as soon as you arrive to start cooling down the rooms. The kitchen bin in kitchen is no where near big enough for a 3 bedroom apartment and should be upgraded. Otherwise was a lovely stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Judi

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ian

The location was great, just a nice stroll to just about anywhere, and trains and buses were just around the corner. Although the units are order style that means they are much bigger. The daily servicing is great and the heated pool and huge spa were a bonus.
Stayed 8 nights in Nov 2024

10/10 Excellent

Ricchard

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Cameron, Brisbane

Liked: Cleanliness, property conditions & facilities
Street noise was very loud, no double glazing. Very handy to pubs, Circular Quay and Opera House. Easy train ride from airport.
Stayed 3 nights in Nov 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, room comfort
Excellent accommodation
Wonderful older style two-bedroom apartment with plenty of room to move around. Great views of the freeway and Harbour Bridge approaches. Well equipped kitchen and comfortable beds with plenty of storage. Added bonus of Birdie restaurant next door which has great food and wonderful staff. My only complaint is that the lounges were too soft and hard to get out of. They need replacing. Walking distance to the Light Rail and Wynyard station.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, room comfort
Very centrally located apartment hotel. Clean and comfortable. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, room comfort
Stayed 8 nights in Nov 2024