Embassy Suites Syracuse

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Dates

December 2024

January 2025

2 Doubles Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

24/7 front desk

Breakfast included

Laundry

Pet-friendly

Air conditioning

Explore the area

6646 Old Collamer Road South, East Syracuse, NY, 13057

Brooklawn Golf Course
3 min drive
St. Joseph's Hospital Health Center
10 min drive
Clinton Square
10 min drive
Syracuse, NY (SYR-Hancock Intl.)
12 min drive

Room options

In-room safe, desk, laptop workspace, blackout curtains

Executive, One King Bed, Non-Smoking

48 sq m
Sleeps 4
1 King Bed

Premium Suite, 1 King Bed, Non Smoking

48 sq m
Sleeps 4
1 King Bed

Basic Room, 1 King Bed

35 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

41 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

48 sq m
Sleeps 4
1 King Bed

2 Doubles Suite, Non Smoking

41 sq m
Sleeps 5
2 Double Beds

Suite, One King Bed, Accessible

48 sq m
Sleeps 4
1 King Bed

Similar properties

Free airport shuttle

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in East Syracuse with free breakfast and 24-hour front desk

This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.

Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and a safe. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The free breakfast at Embassy Suites Syracuse gets high marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.

Free cooked-to-order breakfast served daily
Free WiFi
Free self-parking and extended parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include dry cleaning/laundry, luggage storage and wedding services
Guests have great things to say about the helpful staff and the clean guestrooms
10 minutes by car from Syracuse University and 10 minutes from Destiny USA
Cats and dogs welcome for a fee

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 5612 square feet (521 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Syracuse. Free self parking is available. A complete renovation of Embassy Suites Syracuse was completed in March 2020.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

The Eterie – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Free uncovered extended parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
A bar/lounge
A restaurant
Free manager's reception (select days)
Snack bar/deli

Restaurants on site

The Eterie

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Wedding services

Business services

5,612 square feet of conference space
Business centre
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Handrails in stairways
Lever door handles
Lift
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
5 floors
Banquet hall
Built in 1980
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with premium cable channels
MP3 dock
Pay films

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children aged 12 years old and younger stay free per registered adult when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Up to 3 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Syracuse

Embassy Suites Syracuse

Syracuse Embassy Suites

East Syracuse Embassy Suites

Embassy Suites East Syracuse

Embassy Suites Syracuse Hotel

Embassy Suites Syracuse East Syracuse

Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Sunny

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel. Great service

Stayed 1 night in Aug 2024

10/10 Excellent

Zipora

22 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Duran

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was very clean

Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

19 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Melanie

Travelled with family, Travelled with family and small children

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, easy to get around the city from here. Pool is a good size and the rooms are nice and big/long.

Stayed 3 nights in Aug 2024

4/10 Poor

Ronald

18 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

18 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Richard, McAllen

Travelled with partner

17 Aug 2024

The hotel was good but not the standard that I have always experienced. 1. Bathtub had a small hole in the tub. 2. Shower curtain was worn and torn at the top. 3. Floor mat was slightly wet before I even used the shower. 4. Staff at the bar area were overworked, understaffed and were not able to be friendly bae cause they were so busy trying to help other guest. (They need more staff) also use of coupons for a free drink are too restrictive. 5. Area where the hotel is located it too isolated and neighboring hotel next door had their guest just hanging out ondee a tree with folding chairs just hanging out. Made Embassy Suites look very cheap. I was over all disappointed but maybe I just had my expectations higher than what it should have been.

Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Travelled with family

17 Aug 2024

Disliked: Property conditions & facilities, room comfort

We always love staying at an Embassy Suite but this one took awhile to check in, employee error, and wrong size mattress pad and sheets on bed. This was very uncomfortable.

Stayed 1 night in Aug 2024

8/10 Good

Martin

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Brenda

Travelled with family and small children

13 Aug 2024

Disliked: Property conditions & facilities

The room was nice, clean. My biggest issue was the pool. The water was so cloudy couldn’t see anything . Maybe lacking chemicals. It was also freezing cold

Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Evergiste

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

All

Stayed 1 night in Aug 2024

8/10 Good

Fabienne

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gentleman at the Reception was very nice even though overwhelmed because he was alone at the front desk and there were multiple check-ins at the same time. Beautiful hotel!

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Business traveller

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was clean - easy check in - breakfast and parking included - close to the airport :)

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family

11 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Property itself was very nice, the workers not so much.

Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 2 nights in Aug 2024

8/10 Good

Christine

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very friendly and accomodating. The room was very spacious with a nice sitting area set apart from the bedroom. What missed the mark for me was: no shampoo provided; bed linens didn’t seem clean; bed pillows were small and lumpy; furnishings were stained. Also, we were looking forward to the breakfast - which was really disappointing. The dishes provided were dirty, no cream provided for coffee (only Coffemate); rubbery sausage rounds; and some poor guy making omelettes made to order for 20 people - ended-up waiting 20 mins for my omelette and it wasn’t the one I ordered. All-in-all, its a shame the beautiful ambiance and decor of the building interior isn’t reticent of the other aspects of the hotel. If they took better care w overall cleanliness and provided a decent breakfast, it would be a perfect spot to stay.

Stayed 1 night in Jul 2024

10/10 Excellent

Izevbigie

Travelled with group

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Worth it!

Stayed 1 night in Jul 2024

4/10 Poor

ASIF

Travelled with family

6 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

We preferred embassy suites due to the breakfast. But the breakfast was limited and no order to make options even available. No pan cakes, no waffles were available. The services were very limited. Also, the staff was not courteous at all except the one. Overall the stay was ok and average.So not happy at all.

Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Travelled with partner

5 Aug 2024

Liked: Staff & service, property conditions & facilities

Sheets smelled moldy - they changed them the next day Bathroom light flashed like a strobe light they fixed it No omelets forks in a dirty container Breakfast usually a highlight big let down Not what it use to be sooo disappointed almost 400 dollars!

Stayed 2 nights in Aug 2024