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Aretusa Palace Hotel

4.0 star property

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Photo gallery for Aretusa Palace Hotel

Lobby
2 bars/lounges
2 bars/lounges
Superior Double Room | Minibar, in-room safe, desk, soundproofing
2 bars/lounges

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Corso Gelone, 45, Syracuse, Sicily, 96100
  • Archaeological Park of Neapolis
    ‪13 min walk‬
  • Greek Theatre of Syracuse
    ‪15 min walk‬
  • Lungomare di Ortigia
    ‪17 min walk‬
  • Catania (CTA-Fontanarossa)
    ‪54 min drive‬

Room options

View all photos for Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, 1 Double or 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Room, 1 Double or 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Aretusa Palace Hotel

Hotel in Syracuse with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and 2 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and coffee/tea in a common area.
Aretusa Palace Hotel offers 101 accommodations with minibars and a safe. 25-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Aretusa Palace Hotel, you're just a quick walk from Syracuse Forum Ruins. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Syracuse Forum Ruins and 6 minutes on foot from Madonna delle Lacrime
  • Airport pick-up shuttle service available for a fee
There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 4844 square feet (450 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Aretusa Palace Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Syracuse hotel is smoke free.

Aretusa Palace Hotel has 2 restaurants on site.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (4,844 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per person
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aretusa Palace
Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Syracuse
Jolly Aretusa Palace Hotel Sicily/Syracuse, Italy
Jolly Hotel Syracuse
Jolly Aretusa Palace Hotel Syracuse
Jolly Aretusa Palace Hotel
Jolly Aretusa Palace Syracuse
Jolly Aretusa Palace
Aretusa Palace Hotel Hotel
Jolly Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Hotel Hotel Syracuse

Aretusa Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 98 reviews
Rating 8 - Good. 41 out of 98 reviews
Rating 6 - Okay. 24 out of 98 reviews
Rating 4 - Poor. 17 out of 98 reviews
Rating 2 - Terrible. 5 out of 98 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

ZECHARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The upgraded room we received was excellent !!! Room reception, check-out and check-out are done by an amazing receptionist !!! Thank you Lucia for the wonderful service. We'll recommend you.
Stayed 7 nights in May 2019

4/10 Poor

Anthony

Disliked: Property conditions & facilities, room comfort
Hotel Jolly Aretusa
This hotel is situated in a nice area of Siracusa surrounded by shops and cafes and also near the Siracusa Marina, a 10 minute drive.The hotel is fairly clean and the room is somewhat comfortable however the showers are way too small, can barely fit in the shower. The entire bathroom needs a revamp cause the plumbing is old and I was getting a foul smell every morning which I suspected to be an S trap issue.The air conditioning did not function properly and although they exchanged me to another room, the other room was not any better than the other one. Had to supplement it with a fan.
Stayed 3 nights in Jul 2017

6/10 Okay

Chris, Montreal, QC

Liked: Cleanliness
No frills, central location
A very basic hotel, past its prime. But centrally located, clean and priced right!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hot, small rooms and no wifi in rooms.
Small rooms with barely enough space to move around. POOR air conditioning - we needed a fan to get to sleep. WIFI not available in rooms- had to work in the lobby. Nice staff that did what they could to help. Small European stand-in showers about 2.5 ft x 2.5 ft. Decent breakfast and good location. Fix the air conditioning and you would have an adequate place to stay. Restaurant in hotel served a good dinner.

4/10 Poor

Jonathan, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired hotel
This hotel is within walking distance of the amphitheatre and museum and possibly Ortigia but in my opinion it is in need of a refurb. Small room, not fully clean. Building has some water damaged ceilings and unpleasant odours. I would not want to pay more than £60. I would not stay here again.

8/10 Good

Will, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate 3 star near archaeological sites
A bit nervous after some of the comments but hotel was perfectly adequate. Very close to archaeological sites - 5 to 10 mins walk which was perfectly OK for fifty somethings even in August - further away from downtown - 25 mins ish. Had room on second floor - perfectly OK for rate. Breakfast, parking and free wi-fi included but had to argue for latter as told it was extra when it was included in rate. Was accepted when showed them booking info. Breakfast OK.

8/10 Good

Greg, Fremantle, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of everything
Great breakfast. Free Parking a real bonus. Half way between the old part of Siracusa which is a must see and the ancient ruins of the Greek settlers & the archaeology museum. Walking distance to all 2 - 2.5 kms max. Restaurant looked good though didn't try it. Breakfast was excellent so if anything to go by then meals would have been prepared well. Small room but then that is standard. Very clean & well appointed.

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Federica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Vincenzo

Liked: Staff & service
Ruggine sui tetti del bagno.
Stayed 1 night in Aug 2024

8/10 Good

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo rapporto qualita e prezzo.
Albergo gradevole, bella hall, personale cortese, camera spaziosa e silenziosa, non nuovo ma ben tenuto. Importante il parcheggio anche se i posti sono pochissimi Colazione adeguata. Posizione comoda, 10 min dall Ortigia.
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotellet bærer preg av lite oppussing oppigjennom, og det er helt greit at det er litt "gammeldags" , men det som ikke er bra er den intense røyklukten på overalt - selv på rommet vi hadde. Frokost var helt grei.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Salvatore

Liked: Room comfort
Disliked: Property conditions & facilities
La struttura era molto decaduta come quella di un gran casato Nobile decaduto o in disgrazia
Stayed 1 night in Jun 2024

6/10 Okay

Maurilio

Liked: Cleanliness, staff & service
Struttura ben posizionata, nel complesso gradevole e personale della hall molto gentile e disponibile. Le camere avrebbero però bisogno di un restailing. Anche la colazione andrebbe arricchita.
Stayed 2 nights in Jun 2024

6/10 Okay

Luis Emilio

Travelled with group
Liked: Cleanliness, staff & service
Pessoal da recepção muito codial e solícito. O ponto, muito fraco, foi o restaurante. Pessoal rude e indiferente. Café da manhã sofrível, típico hotel que recebe grupos.
Stayed 1 night in May 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Giuseppe

Travelled with partner
Disliked: Property conditions & facilities
La struttura è decadente e sono quindi necessari ed improrogabili diversi interventi di manutenzione.
Stayed 2 nights in Aug 2023

8/10 Good

salvatore

Stayed 1 night in Jul 2023

8/10 Good

Leonarda

No
Stayed 1 night in Jul 2023

6/10 Okay

BARBARA

Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Franco

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Andrea

Business traveller
Disliked: Room comfort
Colazione PESSIMA
Camera piccolissima. Il letto andava quasi da una parete all’altra. Assurdo una sola macchina del caffè per la colazione, ho incontrato una comitiva di stranieri e c’era una fila interminabile per prendere il caffè. Negativisso!!!!
Stayed 1 night in Sep 2022

6/10 Okay

MARCELA RAQUEL

Travelled with family
Liked: Cleanliness, staff & service
Le falta mantenimiento a las habitaciones.
Stayed 1 night in Jun 2022

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La consiio a tutti quelli che vanno a Siracusa per le tragedie. Ottimo hotel vicino il teatro e non molto lontano
Stayed 1 night in Jun 2022