Red Roof Inn Syracuse

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Syracuse

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Coffee shop
Combined shower/bathtub, hair dryer, towels

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
6614 North Thompson Road, Syracuse, NY, 13206
  • Brooklawn Golf Course
    8 min walk
  • NBT Bank Stadium
    7 min drive
  • St. Joseph's Hospital Health Center
    8 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Syracuse

Suburban hotel in Syracuse with free parking
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine.
Red Roof Inn Syracuse offers 114 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and blackout curtains. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Syracuse. During your stay, you're just a quick walk from Brooklawn Golf Course. Features include free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • 9 minutes by car from Syracuse University and 9 minutes from Destiny USA
  • Cats and dogs welcome free of charge (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Red Roof Inn Syracuse also features a vending machine, coffee/tea in common area, and a front desk safe. Self parking is free.

This Syracuse hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel Syracuse
Red Roof Inn Syracuse
Syracuse Red Roof Inn
Red Roof Inn Syracuse Hotel Syracuse
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Syracuse
Red Roof Inn Syracuse Hotel Syracuse

Red Roof Inn Syracuse Reviews

Reviews

5.8
Rating 10 - Excellent. 174 out of 1003 reviews" "
Rating 8 - Good. 217 out of 1003 reviews" "
Rating 6 - Okay. 171 out of 1003 reviews" "
Rating 4 - Poor. 172 out of 1003 reviews" "
Rating 2 - Terrible. 269 out of 1003 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Riccardo

Disliked: Cleanliness, property conditions & facilities
Dirty sheets, hair everywhere.
Stayed 1 night in Aug 2024

10/10 Excellent

KEVIN

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Benjamin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

NAING

I like this
Stayed 1 night in Aug 2024

2/10 Terrible

Zahara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Thai

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was already used and there’s bed bugs!
Stayed 1 night in Jul 2024

10/10 Excellent

Jaysin

Stayed 2 nights in Jun 2024

2/10 Terrible

Peggy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
low income housing placed in property. Loud noises/conversation late into evening. Exterior area filthy and room in poor condition. very uncomfortable bedding
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jordan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
You get what you pay for. The room is relatively clean but not perfect. The decor was updated. The room was small. No pool or other amenities. Staff were very friendly and helpful.
Stayed 2 nights in Jul 2024

2/10 Terrible

edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Louise

Travelled with family
Disliked: Amenities, property conditions & facilities
No fridge, juste 1 big towel
Stayed 1 night in Jul 2024

2/10 Terrible

Laura M

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrible! We had bugs in the room..we had to kill! 2 people and we got 1 washcloth, 1 hand towel and 1 bathtowel for our 3night stay! No one cleaned our room while we were there....We asked for more towels, but were told i could get only extra washcloths!! I will never stay here again!!!
Stayed 3 nights in Jul 2024

4/10 Poor

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
The primary issue was there was an overpowering cleaner/detergent smell that made it difficult to sleep. Also...no coffee maker in room, basic TV stations didn't seem to work, leaving only pay per view. No soap in dispensers. Bed was comfortable though, and there was coffee in the lobby.
Stayed 1 night in Jul 2024

2/10 Terrible

William

Travelled with family
Disliked: Staff & service
Lesson learned
The girl who booked us in was great and she was good to deal with but the hotel is old and their was issues for some of the other guests booking in Hotels.com was not available to help. This hotel has seen better days, I think I am going to bite the bullet and start paying for better rooms
Stayed 2 nights in Jul 2024

2/10 Terrible

michael

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
1 towel, no soap, no garbage removed even after calling desk numerous times for a 3 night stay fow a family. Dont stay here!
Stayed 3 nights in Jul 2024

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
I have never seen such a dump! The door didn’t close or lock properly. The bathroom was absolutely disgusting. I’d like a refund
Stayed 1 night in Jul 2024

2/10 Terrible

Laura

Stayed 1 night in Jul 2024

6/10 Okay

Thurmon

Disliked: Cleanliness, property conditions & facilities
poor condition
Stayed 2 nights in Jul 2024

2/10 Terrible

Saleem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Liam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the most disgusting hotel I have ever stayed in there were bugs in the room there was only one towel the soap dispensers were empty the stairwells smell like stale beer and we hardly get any channels on the TV it's lucky for me we were only staying a night because I would have demanded a refund if I had booked longer. This place needs to be shut down and bombed for bugs immediately! Absolutely disgusting!
Stayed 1 night in Jul 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red roof review.
It was nothing special. The window by the door was broken which makes you question the security. There was no soap or shampoo in any of the dispensors. The room smelled, the linen was dirty. It needs to be updated as the bathtub was nasty, the toilet chipped, and the flood dirty. Also, 1 towel and 1 washcloth
Stayed 1 night in Jul 2024

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like cigarette smoke even though it’s supposed to have a non-smoking room. The towels were Smaller than a regular size bath towel and very thin and worn. I would give this hotel less than one star if I could. Very disappointing.
Stayed 2 nights in Jul 2024