Surestay Plus by Best Western Syracuse Airport Htl

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Free airport shuttle

Parking available

Pool

Room service

Breakfast included

Explore the area

900 Colonel Eileen Collins Boulevard, North Syracuse, NY, 13212

Destiny USA
10 min drive
Johnny Rockets
7 min walk
Syracuse Airport Bus Stop
7 min walk
Syracuse, NY (SYR-Hancock Intl.)
7 min walk

Room options

Similar properties

Free airport shuttle

Parking included

Free WiFi

Air conditioning

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Property in North Syracuse with free breakfast and free airport shuttle

A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free property. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a conference centre, a seasonal outdoor pool and conference space. All 95 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls and hairdryers. Housekeeping is not available.

Surestay Plus by Best Western Syracuse Airport Htl offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This North Syracuse property provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the property include a seasonal outdoor pool.

During your stay at Surestay Plus by Best Western Syracuse Airport Htl, you'll be close to Destiny USA. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle. This budget property has 95 rooms over 2 floors. All rooms offer free WiFi and flat-screen TVs.

Air-conditioned accommodations with flat-screen TVs, room service and coffee makers
Free buffet breakfast served daily
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Extended parking available for a fee
Take a swim in the seasonal outdoor pool
Amenities include newspapers, a 24-hour business centre and 2 meeting rooms
10 minutes by car from Destiny USA and 13 minutes from Syracuse University
Free airport shuttle service
Pets welcome for a fee (restrictions apply)

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this property measures 1399 square feet (130 square metres) and includes a conference centre. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at Surestay Plus by Best Western Syracuse Airport Htl. A roundtrip airport shuttle is free (available 24 hours).

This North Syracuse property is smoke free.

Guests are served a free buffet breakfast daily from 5 AM to 10 AM.

BW Airport Inn Restaurant – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour free return airport shuttle on request
Extended parking on site (surcharge)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 5 AM to 10 AM
A bar/lounge
A restaurant

Restaurants on site

BW Airport Inn Restaurant

Things to do

Seasonal outdoor pool

Family friendly

Free cot
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby

Guest services

No housekeeping service
Tour and ticket assistance

Business services

2 meeting rooms
24-hour business centre
Conference centre (1,399 square foot of space)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Bedsheets provided
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 25.00 per accommodation, per stay
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 20.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25.00 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Front desk staff will greet guests on arrival.

We should mention

Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

BEST WESTERN Syracuse Airport

BEST WESTERN Syracuse Airport Inn

Syracuse Airport BEST WESTERN

Syracuse Airport Inn

SureStay Plus Hotel Best Western Syracuse Airport

SureStay Plus Best Western Syracuse Airport

SureStay Best Syracuse

Surestay Plus By Syracuse Htl

Surestay Plus Hotel by Best W. Syracuse Airport

SureStay Plus Hotel by Best Western Syracuse Airport

Surestay Plus by Best Western Syracuse Airport Htl Property

Surestay Plus by Best Western Syracuse Airport Htl Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8/10 Good

Verified traveller

Travelled with family, Travelled with pets

27 Mar 2020

Liked: Cleanliness

It is very close to the airport and easy to get to. The staff was very eager to help us in every way. They were pleasant and made sure everything was good

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

14 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The close location to the airport and convenient shuttle service. The mattress in the room I had was in need of replacement. Lumpy and saggy.

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

14 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner

13 Mar 2020

Liked: Staff & service, amenities

The property is old and needs to be refreshed. Everything was there and working

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

12 Mar 2020

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

9 Mar 2020

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

4 Mar 2020

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Feb 2020

10/10 Excellent

Diane

21 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The friendliness of the staff and the convience to Hancock Airport

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

20 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

19 Feb 2020

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family

19 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a pleasant exoerience checking in. The 2 girls were very smiley and welcoming.

Stayed 1 night in Feb 2020

8/10 Good

Joe, Sauquoit, NY

Travelled with family

12 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Didn't find anything particularly unique, but the staff was very friendly and the room was clean.

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

11 Feb 2020

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

8 Feb 2020

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller

5 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super convenient to get to the airport. The staff were very friendly, especially the man stocking the breakfast station and driving the airport shuttle.

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner

4 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Did NOT like the claim of “free parking” and then getting stuck with a $60 bill to leave my car for the week. You need to fix that. Very dissatisfied with that, and I wonder how many others have fallen into that trap.

Stayed 1 night in Feb 2020

6/10 Okay

Stefanie

Travelled with family

30 Jan 2020

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Great staff and food, close to airport, ugly rooms

The staff was great and the hotel is so close to Syracuse airport! The only issue was how ugly the rooms were. Breakfast was great too!

Stayed 1 night in Jan 2020

8/10 Good

Lynne, Northern New York

Travelled with family and small children

29 Jan 2020

Liked: Cleanliness, staff & service, amenities

Airport is very close. Downtown Syracuse about 10 minutes away. Parking is easy. Staff were all very friendly. Restaurant in-house and the Food was good. Breakfast was hot--eggs & meat and Waffle iron with cereal & tasty breads. Not as new or as fancy as recently-built hotels, but it was clean & spacious.

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

28 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the sound from the room next to us was very loud I could hear the snoring threw the wall

Stayed 1 night in Jan 2020

8/10 Good

Heidi, Watertown

Business traveller, Travelled with partner

26 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place for the cost. Great food and friendly staff!

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

25 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice room! Good food in the restaurant and good breakfast

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

24 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

8/10 Good

Margaret

Travelled with family

23 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling

Convenient for an early morning flight!

Stayed 1 night in Jan 2020

4/10 Poor

Kathryn

16 Jan 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

1980s time travel

Time travel to the 80s. Not updated and dingy. Everything smelled like chlorine even though it was dead of winter. Parking cost as much as the airport. Rooms very small. Room could be 90° or 50°. Heard everything noise. Staff nice. Next door to airport for quick popover for an early flight.

Stayed 1 night in Jan 2020