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Surestay Plus by Best Western Syracuse Airport Htl

2.5 star property

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Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Parking available
  • Pool
  • Breakfast included

Explore the area

Map
900 Colonel Eileen Collins Boulevard, North Syracuse, NY, 13212
  • Carrier Dome
  • Destiny USA
    ‪10 min drive‬
  • Syracuse University
    ‪13 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min walk‬

Room options

Similar properties

Exterior

Candlewood Suites - Syracuse Airport by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.3 out of 5, (1010)
The price is €76
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Candlewood Suites - Syracuse Airport by IHG

About this property

Surestay Plus by Best Western Syracuse Airport Htl

Property in North Syracuse with free breakfast and free airport shuttle
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free property. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a conference centre, a seasonal outdoor pool and conference space. All 95 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls and hairdryers. Housekeeping is not available.
Surestay Plus by Best Western Syracuse Airport Htl offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This North Syracuse property provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the property include a seasonal outdoor pool.
During your stay at Surestay Plus by Best Western Syracuse Airport Htl, you'll be close to Destiny USA. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle. This budget property has 95 rooms over 2 floors. All rooms offer free WiFi and flat-screen TVs.
  • Air-conditioned accommodations with flat-screen TVs, room service and coffee makers
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include newspapers, a 24-hour business centre and 2 meeting rooms
  • 13 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this property measures 1399 square feet (130 square metres) and includes a conference centre. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at Surestay Plus by Best Western Syracuse Airport Htl. A roundtrip airport shuttle is free (available 24 hours).

This North Syracuse property is smoke free.

Guests are served a free buffet breakfast daily from 5 AM to 10 AM.
BW Airport Inn Restaurant – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Extended parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BW Airport Inn Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (1,399 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

BEST WESTERN Syracuse Airport
BEST WESTERN Syracuse Airport Inn
Syracuse Airport BEST WESTERN
Syracuse Airport Inn
SureStay Plus Hotel Best Western Syracuse Airport
SureStay Plus Best Western Syracuse Airport
SureStay Best Syracuse
Surestay Plus By Syracuse Htl
Surestay Plus Hotel by Best W. Syracuse Airport
SureStay Plus Hotel by Best Western Syracuse Airport
Surestay Plus by Best Western Syracuse Airport Htl Property

Surestay Plus by Best Western Syracuse Airport Htl Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 244 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness
It is very close to the airport and easy to get to. The staff was very eager to help us in every way. They were pleasant and made sure everything was good
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The close location to the airport and convenient shuttle service. The mattress in the room I had was in need of replacement. Lumpy and saggy.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
The property is old and needs to be refreshed. Everything was there and working
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff and the convience to Hancock Airport
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant exoerience checking in. The 2 girls were very smiley and welcoming.
Stayed 1 night in Feb 2020

8/10 Good

Joe, Sauquoit, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't find anything particularly unique, but the staff was very friendly and the room was clean.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to get to the airport. The staff were very friendly, especially the man stocking the breakfast station and driving the airport shuttle.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did NOT like the claim of “free parking” and then getting stuck with a $60 bill to leave my car for the week. You need to fix that. Very dissatisfied with that, and I wonder how many others have fallen into that trap.
Stayed 1 night in Feb 2020

6/10 Okay

Stefanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff and food, close to airport, ugly rooms
The staff was great and the hotel is so close to Syracuse airport! The only issue was how ugly the rooms were. Breakfast was great too!
Stayed 1 night in Jan 2020

8/10 Good

Lynne, Northern New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Airport is very close. Downtown Syracuse about 10 minutes away. Parking is easy. Staff were all very friendly. Restaurant in-house and the Food was good. Breakfast was hot--eggs & meat and Waffle iron with cereal & tasty breads. Not as new or as fancy as recently-built hotels, but it was clean & spacious.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the sound from the room next to us was very loud I could hear the snoring threw the wall
Stayed 1 night in Jan 2020

8/10 Good

Heidi, Watertown

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the cost. Great food and friendly staff!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room! Good food in the restaurant and good breakfast
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling
Convenient for an early morning flight!
Stayed 1 night in Jan 2020

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
1980s time travel
Time travel to the 80s. Not updated and dingy. Everything smelled like chlorine even though it was dead of winter. Parking cost as much as the airport. Rooms very small. Room could be 90° or 50°. Heard everything noise. Staff nice. Next door to airport for quick popover for an early flight.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Convenient and friendly . Restaurant is excellent. Room clean but dated. Would definitely use them again.
Stayed 1 night in Jan 2020