Emerald Queen Hotel and Casino - Tacoma

4.0 star property

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Photo gallery for Emerald Queen Hotel and Casino - Tacoma

Indoor pool
Building design
Casino
Casino
Casino

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1820 E 29th St, Tacoma, WA, 98404
  • Emerald Queen Casino
    ‪5 min walk‬
  • Tacoma Dome
    ‪3 min drive‬
  • LeMay Car Museum
    ‪3 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪30 min drive‬

Room options

Deluxe King Room

  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe 2 Queen Room

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Emerald Queen Hotel and Casino - Tacoma

Hotel with 3 restaurants, a short walk to Emerald Queen Casino
This smoke-free hotel features 3 restaurants, a casino and an indoor pool. Self parking is free. Other amenities include 10 bars/lounges, a fitness centre and 2 coffee shops/cafes. Housekeeping is available on request.
Emerald Queen Hotel and Casino - Tacoma offers 155 air-conditioned accommodations with laptop-compatible safes and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a shower with a hydromassage showerhead.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Emerald Queen Hotel and Casino - Tacoma. During your stay, you're just a quick walk from Emerald Queen Casino. Features include free self-parking, plus 3 restaurants and 10 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, 2 coffee shops/cafes and 10 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, 2 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • 5 minutes by foot from Emerald Queen Casino and a 3-minute drive from Tacoma Dome
Emerald Queen Hotel and Casino - Tacoma offers its guests an indoor pool, Access to hot tub, and a fitness centre. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 10 bars/lounges.

A 24-hour business centre and 2 meeting rooms are available. A casino, a vending machine, and multilingual staff are also featured at the business-friendly Emerald Queen Hotel and Casino - Tacoma. Free self parking is available.

This 4-star Tacoma hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 11:00 AM to 1:00 PM.
Sportsbook Grill – On-site bistro.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 11:00 AM to 1:00 PM for a fee: USD 15 per person
  • 10 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sportsbook Grill

Things to do

  • 2,200 slot machines
  • 60 gaming tables
  • Casino (140,000 square feet of space)
  • Gym
  • Indoor pool
  • Spa tub
  • Sportsbook
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Roll-in shower (152 centimetre wide)
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Emerald Queen Casino Tacoma
Emerald Queen Hotel and Casino - Tacoma Hotel
Emerald Queen Hotel and Casino - Tacoma Tacoma
Emerald Queen Hotel and Casino - Tacoma Hotel Tacoma

Emerald Queen Hotel and Casino - Tacoma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 418 out of 619 reviews
Rating 8 - Good. 111 out of 619 reviews
Rating 6 - Okay. 59 out of 619 reviews
Rating 4 - Poor. 17 out of 619 reviews
Rating 2 - Terrible. 14 out of 619 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

.
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great rooms. The girl at reception was nice. The guy not so much. The casino is nice. The smoking not so much.
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Liked: Amenities
Like that hotel is secure from the casino.
Stayed 1 night in Nov 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Rosa

Stayed 2 nights in Nov 2024

10/10 Excellent

Steffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Signage and access to hotel very odd. No valet options and staff at check in seemed scripted and uncaring
Stayed 1 night in Nov 2024

10/10 Excellent

Tevita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 1 night in Sep 2024

6/10 Okay

kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

6/10 Okay

Momilani, Hillsboro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible customer service. Short staffed and grumpy stuff.
Stayed 3 nights in Nov 2024

8/10 Good

Anna Rae

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

L Alan

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out were fast and easy. Relaxing and quiet stay. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Careene

Travelled with group
Liked: Amenities, property conditions & facilities
Service was not very good but the property was lovely. Seemed liked lots of people complaining too when we checked in.
Stayed 1 night in Nov 2024

8/10 Good

Irene

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, comfortable although there were only 2 pillows on the bed.
Stayed 1 night in Nov 2024

6/10 Okay

Angel

Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and enjoyed my stay. My only concern, the Deli food by the check in and check out lounge. Pastries stale and breakfast sandwich had mold on it. Luckily it was noticed by the worker and we were refunded.
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new hotel. Comfy and quiet if you stay on a weekday.
Stayed 1 night in Nov 2024

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
We were broken into after they told us where to park, don't recommend this place, they tried to steal our car, but the stolen things, don't recommend!
Stayed 3 nights in Oct 2024

8/10 Good

STACY

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a great time staying here. Wish the hot tub area was open earlier and the jets barely worked. Notifoed the staff that coffee pot in the rooom didnt work and having to go all way out in casino for coffee sucked at 6am. Other then that room was nice and beds were cozy.
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten, Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt just like Vegas!! Love the bar on the top floor.
Stayed 1 night in Nov 2024