Holiday Inn Tacoma Mall, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Tacoma Mall, an IHG Hotel

Exterior
Exterior
Serves breakfast, dinner and brunch
Indoor pool
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

Explore the area

Map
8402 S Hosmer St, Tacoma, WA, 98444
  • Great American Casino
    3 min drive
  • Tacoma Mall
    5 min drive
  • Pacific Lutheran University
    6 min drive
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    34 min drive

Room options

Suite, 2 Queen Beds, Accessible (Communications)

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 2 Queen Beds

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Tacoma Mall, an IHG Hotel

Family-friendly hotel connected to the convention centre in Tacoma with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Tacoma Mall, an IHG Hotel offers 124 air-conditioned accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Tacoma Mall, an IHG Hotel. During your stay, you'll be connected to the convention centre and close to Tacoma Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Toast to Toast Restaurant, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Tacoma Mall and 8 minutes from Tacoma Dome
Holiday Inn Tacoma Mall, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 8500 square feet (790 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and a garden are also featured at the family-friendly Holiday Inn Tacoma Mall, an IHG Hotel. Self parking is free.

This 3-star Tacoma hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10:00 AM and at the weekend from 6 AM to 10:30 AM.
Toast to Toast Restaurant – This bistro specialises in American cuisine and serves breakfast, brunch and dinner. A children's menu is available. Happy hour is offered.
Toast to Toast Lounge – This lobby lounge specialises in American cuisine and serves breakfast, brunch and dinner. Happy hour is offered. Open daily.
Toast to Toast Cafe – This café specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 10:00 AM on weekdays and 6 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Toast to Toast Cafe
  • Toast to Toast Lounge
  • Toast to Toast Restaurant

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Games
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (8,500 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 11 PM
  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Lion Hotel Tacoma
Red Lion Tacoma
Tacoma Red Lion Hotel
Tacoma Red Lion
Red Lion Tacoma Hotel Tacoma
Holiday Inn Tacoma Mall Hotel
Holiday Inn Tacoma Mall
Holiday Tacoma Mall, An Ihg
Holiday Inn Tacoma Mall, an IHG Hotel Hotel
Holiday Inn Tacoma Mall, an IHG Hotel Tacoma
Holiday Inn Tacoma Mall, an IHG Hotel Hotel Tacoma

Holiday Inn Tacoma Mall, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1002 reviews" "
Rating 8 - Good. 267 out of 1002 reviews" "
Rating 6 - Okay. 90 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jill, EUGENE

Stayed 1 night in Aug 2024

10/10 Excellent

Maya

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about the staff. From check in to check out, everything was amazing about them! GREAT job on whomever hired them. :)
Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Joe

Liked: Staff & service, property conditions & facilities
Poor gal doing the check in. Real busy and no help. Bathroom fan was noisy. Towels thin. Right next to I5 so lots of freeway noise. Bed was comfortable and room was clean. Convenient location. Property grounds filthy when you walk on sidewalk around it.
Stayed 1 night in Sep 2024

6/10 Okay

Sammy

Liked: Room comfort
Basic
Just a basic room with average quality also looks like a unsafe area but lucky they have security patrolling
Stayed 1 night in Sep 2024

8/10 Good

Ephraim

No Newspaper all online now misleading amenities
Stayed 3 nights in Sep 2024

2/10 Terrible

Samuel

Stayed 1 night in Sep 2024

8/10 Good

Reem

Travelled with family
Liked: Amenities, property conditions & facilities
We stayed in a suite, the suite space was specious, big living room, big bedroom and big bathroom. But, the sofa bed in the living room was not comfortable and the bathroom sink, tub and toilet got clogged easily.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk ladies were very helpful and professional. Would come back to stay in that hotel again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falsely Rated 8.8/10
The shower had a brown stain on the bottom so was never used. Could not find the bathroom trash can for the first 2 hours because it ended up being behind the TV. The built in electric outlets beside the bed in the nightstand not only did not work, but were not attached. When I pulled on the cord to my phone, they lifted right out of the nightstand. I only booked this hotel because this site rated it 8.8. That is a lie.
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Travelled with partner
Liked: Staff & service, property conditions & facilities
The actual hotel is nice, the area around it isn't much to look at minimart, strip building with a few miscellaneous businesses. Our room was clean, comfortable bed- it was a bit smaller than our usual stays. I do appreciate that at check-in we were given a room next to the road that was very noisy and super small. The gentleman at the front desk took the time to find a room on the backside that was a bit bigger- that made our stay a lot nicer.
Stayed 1 night in Sep 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful and clean. The bed was very comfortable. There was a lot of traffic noise, but I actually slept well. The pool and hot tub were great.very clean and only one other person there.The free breakfast was a step above the usual cold cereal and pastry. They had a menu and you ordered and they cooked your breakfast. My husband had biscuits and gravy, eggs, and bacon. I had scramble potatoes, and bacon. A very nice stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is quiet, clean and easy to find. The beds were comfortable and the pillows excellent!
Stayed 1 night in Sep 2024

10/10 Excellent

Rory, Roseburg

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group of 6 stayed here on a Tuesday night in september in 2 2 bed rooms. We were in toen for a concert and this location was the perfect distance from the Tacoma Dome. Very good place to stay that is still close to the freeway and all the things one needs while traveling. Nice rooms, comfy beds. Would stay again and would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service
Amazing stay at this hotel for an event! Loved the size of the pool and the staff were incredible. Food was really good as well. Only complaint is we booked this hotel for the hot tub/pool, and the jets were not working in the spa. We brought it to staff attention twice and nothing was done. Would still stay here again as the hotel was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked this hotel the check In was easy and the staff pleasant they were aware of things going on Around them like making sure things were safe for guests. We lost our parking pass and they were so nice and gave us another one with no problem. We would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

MaryAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient. Beds and pillows were very comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are clean and tidy and the staff is very welcoming and friendly. The location was convenient to the different locations that we were going to be driving to while in town but it isn’t an area where a person would want to take an evening stroll. Breakfast was reasonably priced but the offerings were very limited and of mediocre quality. But, again, restaurant and bar staff were some of the friendliest.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donovan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Nice staff
Stayed 2 nights in Aug 2024

4/10 Poor

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities
The room was smaller than any hotel room we’ve ever experienced. I mean tiny. Nowhere to put luggage, no luggage carts. Street noise. Other than that it was fine.
Stayed 1 night in Aug 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds and the pool area were good. Everything was clean and neat. When I asked a front desk clerk about what television stations were available, they had no idea. I was also unhappy about breakfast. I searched for breakfast included and this hotel came up, but they do not include the breakfast, you can purchase a voucher to have breakfast at the restaurant. Probably not their fault, probably a problem with Expedia search system. Over all...I would stay again with the knowledge I now have.
Stayed 2 nights in Aug 2024