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The Cloud Hotel Taichung

3.5 star property

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Photo gallery for The Cloud Hotel Taichung

Hallway
Reception
Interior entrance
Front of property – evening/night
Family Quadruple Room | Premium bedding, down duvets, individually decorated, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
No.36, Gongyuan Rd., Central District, Taichung, 400
  • Zhonghua Night Market
    ‪3 min walk‬
  • Taichung Park
    ‪3 min walk‬
  • Yizhong Street Night Market
    ‪5 min walk‬
  • Taichung (RMQ)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, individually decorated, desk

Standard Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, down duvets, individually decorated, desk

Family Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Double Room

Business Double Room | View from room

Business Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2hrs Resting, Non-smoking, Provide C/I time when placing order

Premium bedding, down duvets, individually decorated, desk

2hrs Resting, Non-smoking, Provide C/I time when placing order

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, individually decorated, desk

Deluxe Double Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 3hrs Resting, Non-smoking, Provide C/I time when placing order

Premium bedding, down duvets, individually decorated, desk

3hrs Resting, Non-smoking, Provide C/I time when placing order

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Premium bedding, down duvets, individually decorated, desk

Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Triple Room

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Premium bedding, down duvets, individually decorated, desk

Standard Twin Room, 2 Single Beds

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

The Cloud Hotel Taichung

Hotel with a fitness centre, a short walk to Taichung Park
This smoke-free hotel features a restaurant, a fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, coffee/tea in a common area and a business centre. All rooms are soundproofed and offer free wired Internet and free bottled water. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as washers/dryers and fridges.
The Cloud Hotel Taichung offers 112 accommodations with washers/dryers and complimentary bottles of water. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at The Cloud Hotel Taichung. During your stay, you're just a quick walk from Taichung Park. Free WiFi in public areas, a restaurant and a gym are available. Built in 2014, this comfortable hotel has 112 rooms over 12 floors. Each room includes amenities such as free wired Internet and a washer/dryer.
  • Air-conditioned accommodations with washers/dryers, LED TVs and fridges
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute walk from Taichung Park and 14 minutes on foot from Taichung City Hall
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly The Cloud Hotel Taichung.

This 3.5-star Taichung hotel is smoke free.

The Cloud Hotel Taichung has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Karaoke

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TWD 600.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: TWD 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at The Cloud Hotel Taichung.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cloud Hotel Taichung
Cloud Taichung
The Cloud Hotel
The Cloud Hotel Taichung Hotel
The Cloud Hotel Taichung Taichung
The Cloud Hotel Taichung Hotel Taichung

The Cloud Hotel Taichung Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 1000 reviews
Rating 8 - Good. 472 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Chan Siew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Breakfast is good. Room is clean and bed is big enough for 3 people to stay in.
Stayed 5 nights in Nov 2023

10/10 Excellent

Deryk, New Taipei City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time I have stayed here. The rooms are nice, not too fancy, but quite modern. The staff are great and the breakfast is good, however, they do not serve tea, which is strange, so bring your own teabags. Free parking is a bonus if you are driving. Central and very convenient for Taichung.
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, with 5pm check-in time
The hotel is clean and easy to get to by public transportation, it’s within a 20-min walking distance from the Taichung Train Station. The included buffet breakfast has both local and international food options. The staff was friendly. Only concern is the late check-in time at 5pm, instead of the usual 3pm. And I wish there were some English channels
Stayed 3 nights in Feb 2023

8/10 Good

Deryk, New Taipei City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and the staff was helpful
Stayed 1 night in Dec 2022

10/10 Excellent

Hung-Yu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

6/10 Okay

Diane

Travelled with family
Disliked: Property conditions & facilities, room comfort
Cloud of cigarette smoke hotel
A cloud of smoke hotel. Smoking happening in every room every floor could not breathe
Stayed 1 night in Feb 2020

10/10 Excellent

Jon, Naarden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept spacious rooms, good breakfast and excellent staff who happily found a parking space in the garage for our tandem bicycle.
Stayed 2 nights in Feb 2020

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Cloud of cigarette smoke
They call it the cloud because there is a cloud of cigarette smoke affecting every room despite brining ionizer I could not sleep due to smoke smell I tried 4 rooms all bad no non smoking sing an ash tray was provided despite ash residue they said it’s a candy dish The buffet breakfast was amazing
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Not very convenient location but hotel is decent. Rooms are a bit small and TV malfunctions sometimes.
Stayed 2 nights in Dec 2019

8/10 Good

Steven

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Cat

Travelled with group
Liked: Amenities, property conditions & facilities
city center location, walking distance to city center
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
so so
I can hear the sound of water running at night, the sound blocking is not good. Also there is no cover for the window so I guess insects can fly in the rooms.
Stayed 1 night in Dec 2019

8/10 Good

Deh Liang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay while in Taichung, I appreciated the breakfast included in the stay. Some staff members seemed more fluent in English than others. Overall, pretty quiet and well-maintained.
Stayed 3 nights in Sep 2019

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay, bed was comfortable, everything was clean and good!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
1. Bad soundproofing 2. The strong smell of cigarette smoke whenever we enter the room, as if someone has been smoking during our absence.
Stayed 4 nights in Aug 2019

10/10 Excellent

K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff; The complimentary breakfast was nice
Stayed 2 nights in Jul 2019

8/10 Good

Hayle

Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay for good price
Had a decent stay here although the receptionist was pretty rude and unfriendly unlike other hotels in Taiwan. This is like a business hotel. Breakfast was alright, mostly porridge options.
Stayed 2 nights in Jun 2019

8/10 Good

Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in/out svcs were fast. The facility is clean and convenient.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019