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Banyan Tree Macau

5.0 star property

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January 2025
February 2025

Photo gallery for Banyan Tree Macau

View from property
Premium bedding, free minibar, in-room safe, individually decorated
Indoor pool, seasonal outdoor pool
Shopping centre
Thai cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Free airport shuttle
  • Gym

Explore the area

Map
Avenida Marginal Flor de Lotus, Taipa
  • Macau Olympic Complex (Macau Stadium)
    9 min walk
  • Rua do Cunha
    11 min walk
  • Cotai Strip
    14 min walk
  • Macau (MFM-Macau Intl.)
    4 min drive

Room options

View all photos for Cotai Pool Suite - King

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - King

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Cotai Pool Suite - Twin (Resort View)

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - Twin (Resort View)

  • 100 sq m
  • Resort view
  • Sleeps 4
  • 2 Single Beds

View all photos for Cotai Pool Suite - King (Resort View)

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - King (Resort View)

  • 100 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Cotai Pool Suite - Twin

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - Twin

  • 100 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

View from property

The Venetian Macao

Pool
Hot tub
Spa
Free airport shuttle
4.5 out of 5, Wonderful, (1001)
The price is €226
for 1 room
includes taxes & fees
14 Jan - 15 Jan
The Venetian Macao

About this property

Banyan Tree Macau

Luxury hotel connected to a shopping centre in Taipa with a full-service spa
A full-service spa, free water park access and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a restaurant, a health club and a bar/lounge.
Banyan Tree Macau offers 256 air-conditioned accommodations with free minibar items and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the overall property condition at Banyan Tree Macau. During your stay, you'll be connected to a shopping centre and just a quick walk from Macau Olympic Complex (Macau Stadium). You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine while dining at Saffron
  • Breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Treat yourself to reflexology, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Macau Olympic Complex (Macau Stadium) and Museum of Taipa and Coloane History
  • Free airport shuttle service
Banyan Tree Macau offers its guests a full-service spa, a complimentary water park, and a lazy river. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. An indoor pool, a seasonal outdoor pool, and a health club are also featured at the luxury Banyan Tree Macau. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 5-star Taipa hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10:30 AM.
Saffron – This restaurant specialises in Thai cuisine.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: MOP 327.80 for adults and MOP 206.80 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Saffron

Things to do

  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Living room
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 18 November to 28 March:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 1147.7 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MOP 327.8 for adults and from MOP 206.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 1147.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met.

We should mention

  • The seasonal pool will open on 01 April and close on 26 November.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Banyan Tree Hotel
Banyan Tree Hotel Macau
Banyan Tree Macau
Macau Banyan Tree
Banyan Tree Macau Hotel Macau
Banyan Tree Macau Hotel Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Taipa
Banyan Tree Macau Hotel Taipa

Banyan Tree Macau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1000 reviews" "
Rating 8 - Good. 212 out of 1000 reviews" "
Rating 6 - Okay. 32 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KIT YING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Nice hotel. Highly recommend
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony, Sydney, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Stayed 1 night in Jan 2018

10/10 Excellent

Wantok, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.
Stayed 3 nights in Dec 2019

4/10 Poor

Farzana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
Stayed 2 nights in Dec 2019

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
Stayed 1 night in Nov 2019

10/10 Excellent

HC William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfort hotel
A very good experience. The room is clean, tidy, and very comfortable. The breakfast is excellent with a varity of food.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Banyon tree. Could not fault this hotel. All staff so friendly & helpful. Our 1st room was near elevator & we heard a constant thump. Staff were very appologetic & we were moved to a different room the next day which was quiet. Room is huge & incredible. Bed was super comfortable & the warm pool was very relaxing. Large beautiful bathroom with great amenities replaced twice daily. Excellent double shower,smart toilet & cedar tub. Belon was excellent for breakfast & dinner. The only issue was the egg station- some days the eggs were pre-made so not very good. Indoor pool & outdoor pool for Banyan Tree guests only were both great. I highly recommend this hotel.
Stayed 5 nights in Oct 2019

10/10 Excellent

Sau Mei May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time stay At the banyan tree macau. Still good service and nice room. Value for money. I will definitely come back next time.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed the room and the service of the hotel for this time. The only thing was the leakage of the waterpipe in the shower room which made my little baby a bit scare.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Ka Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

See Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable and luxurious stay. The staff of the hotel were all intimate and attentive to my need. Thank you Rebecca of the reception counter to book the restaurant to celebrate my birthday.
Stayed 1 night in Jun 2019

10/10 Excellent

StephK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience.Room is very big with a big wood tub and a pool with always-warm water
Stayed 1 night in May 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

May Wah Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
Very comfortable, service is good too
Stayed 1 night in May 2019

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star and then some
This is one of the most luxurious hotels we've stayed in - starting with the essential oils customized every day to the relaxation pool, dual headed rain shower and soaking tub in our room. The wave pool/beach was a huge hit with the kids. We stayed one night but would have loved to extend. Everything was beyond excellent including the service. Thoughtful details throughout.
Stayed 1 night in Apr 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant, opulent, indulgent. 6 stars!
From the moment we arrived to the last second we felt special, pampered and spoilt! From the complimentary upgrade to the lovely staff, my family and I were really thrilled with our Banyan Tree experience.
Stayed 1 night in Apr 2019