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Sheraton Taitung Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Taitung Hotel

Lobby
2 restaurants, Chinese cuisine
Exterior detail
Room, 2 Single Beds, City View | In-room safe, desk, blackout curtains, iron/ironing board
Outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Laundry
    Laundry
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
No.316, Zhengqi Rd., Taitung, Taitung County, 950
  • Taitung Night Market
    1 min walk
  • Tiehuacun
    5 min walk
  • Taitung Railway Art Village
    5 min walk
  • Taitung (TTT)
    11 min drive

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, City View

Family Room, 2 Double Beds, City View | In-room safe, desk, blackout curtains, iron/ironing board

Family Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Single Beds, City View

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms, City View, Corner

Family Room, 2 Bedrooms, City View, Corner | In-room safe, desk, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms, City View, Corner

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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Exterior

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About this property

Sheraton Taitung Hotel

Luxury Taitung hotel in Taitung City Centre with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a sauna and a rooftop terrace are on-site. Housekeeping is available on request.
Sheraton Taitung Hotel offers 278 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sheraton Taitung Hotel, you're just a quick walk from Taitung Night Market. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Taitung Night Market and 5 minutes on foot from Tiehuacun
  • Train station pick-up shuttle service available for a fee
Sheraton Taitung Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Sheraton Taitung Hotel. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Taitung hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.
ALiHi – On-site restaurant.
HOYEA – This restaurant specialises in Chinese cuisine.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: TWD 605 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • ALiHi
  • BAR 16
  • HOYEA
  • MOON BAR

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 April to 27 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately TWD 605 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Taitung Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 3:30 PM to 9:30 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Taitung
Queena Plaza Hotel
Queena Plaza Taitung
Queena Plaza
Queena Plaza Hotel Taitung Taiwan
Sheraton Taitung Hotel Taiwan
Queena Plaza Hotel Taitung
Sheraton Taitung Hotel Hotel
Sheraton Taitung Hotel Taitung
Sheraton Taitung Hotel Hotel Taitung

Sheraton Taitung Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 446 out of 844 reviews" "
Rating 8 - Good. 281 out of 844 reviews" "
Rating 6 - Okay. 65 out of 844 reviews" "
Rating 4 - Poor. 40 out of 844 reviews" "
Rating 2 - Terrible. 12 out of 844 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

FREDERICK

Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Lobby area is nice.
Stayed 1 night in May 2024

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location, delicious foods and live music.
Stayed 1 night in Mar 2024

10/10 Excellent

Kar Tsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average
Above average. It would have been better if the hotel can offer more bicycle for free rental or cheap rental
Stayed 1 night in Mar 2024

10/10 Excellent

Kar Tsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical high standard of sheraton
Surprised to see Sheraton in Taitung. Its almost the only high rise bldg there. Typical sheraton high standard which means excellent standard in taitung. Sauna is good. Free breakfast has wide range but not top quality.
Stayed 1 night in Mar 2024

10/10 Excellent

xiaoping

Stayed 3 nights in Feb 2024

10/10 Excellent

Wenchi, Washington

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very nice stay. The young ladies who checked me in were so kind and helpful. Would not hesitate to return for a longer stay! Thanks again for your kindness!
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic dinner buffet, paired with excellent breakfast buffet, made the New Years weekend stay wonderful.
Stayed 4 nights in Dec 2023

10/10 Excellent

Polly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night market right in front of entrance
Everything about this hotel was great. The only complain we had was when we arrived on Saturday evening, we could not enter the parking lot as night market was right in front of the hotel entrance! Our driver had to call the hotel and then was advised to park at an offsite parking lot which was quite far from the hotel. Hotel then sent a van to pick us up from that parking lot. How strange to have the night market right in front of a hotel entrance!!!! Totally don't understand that idea!
Stayed 2 nights in Nov 2023

10/10 Excellent

THUY, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in May 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常棒的飯店、很舒適、早餐也豐富、唯獨就是有請飯店給我筷子
Stayed 2 nights in Feb 2023

6/10 Okay

John

Stayed 1 night in Dec 2022

8/10 Good

Sunny, RICHOMOND

Travelled with group
Liked: Cleanliness, staff & service
excellent location in Taitung city , however, shower room water drain level is not quite ideals .
Stayed 2 nights in Nov 2022

10/10 Excellent

Yaling chou

Stayed 1 night in Oct 2022

6/10 Okay

Gregory

Disliked: Staff & service, amenities
Stayed 1 night in Sep 2022

10/10 Excellent

Weichung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

LO

Stayed 1 night in Dec 2021

8/10 Good

Lorenzo

Liked: Cleanliness, property conditions & facilities, room comfort
Good experience with some limitations
Overall it was a pleasant experience, with clean rooms, good breakfast, and very friendly staff. However, too many services were missing, which are not ok for such a high tier hotel. Here below is the list for future customers' convenience: 1) Swimming pool not in function (only available on Fri and Sat) 2) Gym functioning only after 2pm 3) No room service at night time 4) Night bar closing early (22:00)
Stayed 3 nights in Sep 2021

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Chen-Kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable!
The hotel itself is very clean and service is perfect. But the outside environment is surprisingly n a mess. By the way, you have to park your car in hotel outside parking lot once your car is bigger than mid-size. The day I stayed is a rainy day. It is another negative feeling.
Stayed 1 night in May 2020

10/10 Excellent

yi-chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite the large number of guests checking in on a Friday afternoon during Lunar New Year break, the reception staff were all wonderful and apologetic. The amenities at the hotel continue to be first rate, and the room was spacious and so comfortable. This was my second visit and I look forward to my next one,
Stayed 1 night in Jan 2020