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Kempinski Hotel Taiyuan

5.0 star property

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Photo gallery for Kempinski Hotel Taiyuan

Lobby
Exterior
Indoor wedding
Hypo-allergenic bedding, free minibar, in-room safe, desk
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • Housekeeping
  • Parking included

Explore the area

Map
115 Changfeng Street, Taiyuan, Shanxi, 030001
  • Shanxi University
    ‪3 min drive‬
  • Yingze Park
    ‪4 min drive‬
  • Twin Pagoda Temple
    ‪5 min drive‬
  • Taiyuan (TYN-Wusu)
    ‪16 min drive‬

Room options

View all photos for Grand Room, 1 King Bed, Bathtub, City View

Grand Room, 1 King Bed, Bathtub, City View | Hypo-allergenic bedding, free minibar, in-room safe, desk

Grand Room, 1 King Bed, Bathtub, City View

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access, City View

Executive Room, 1 King Bed, Club lounge access, City View | Hypo-allergenic bedding, free minibar, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access, City View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Business Lounge Access, City View

Executive Room, 2 Single Beds, Club lounge access, City View | Hypo-allergenic bedding, free minibar, in-room safe, desk

Executive Room, 2 Single Beds, Business Lounge Access, City View

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Business Lounge Access, City View

Hypo-allergenic bedding, free minibar, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access, City View

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Bathtub, City View

Deluxe Room, 2 Single Beds, Bathtub, City View | Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Bathtub, City View

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Bathtub, City View

Deluxe Room, 1 King Bed, Bathtub, City View | Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Bathtub, City View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Bathtub, City View

Grand Room, 2 Single Beds, Bathtub, City View | Hypo-allergenic bedding, free minibar, in-room safe, desk

Grand Room, 2 Single Beds, Bathtub, City View

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Room, 1 King Bed, Bathtub, City View

Grand Room, 1 King Bed, Bathtub, City View | Hypo-allergenic bedding, free minibar, in-room safe, desk

Grand Room, 1 King Bed, Bathtub, City View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access, City View (Executive Suite)

Executive Suite, 1 King Bed, Club lounge access, City View (Executive Suite) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Executive Suite, 1 King Bed, Business Lounge Access, City View (Executive Suite)

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Intercontinental Taiyuan by IHG

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (13)
The price is €123
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Intercontinental Taiyuan by IHG

About this property

Kempinski Hotel Taiyuan

Luxury hotel connected to the convention centre in Taiyuan with 4 restaurants
4 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness centre and 2 coffee shops/cafes.
Kempinski Hotel Taiyuan offers 363 air-conditioned accommodations with free minibar items and laptop-compatible safes. This accommodation offers separate sitting areas. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include hot stone massages and body treatments.
With your stay at Kempinski Hotel Taiyuan, you'll be connected to the convention centre and close to Shanxi University. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at Elements All-Day Dining, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages or body treatments at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and a playground
  • Just a 3-minute drive from Shanxi University and a few minutes from Yingze Park
  • Airport and train station pick-up shuttle service available for a fee
Kempinski Hotel Taiyuan offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business centre. Event space at this hotel measures 108 square feet (10 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a complimentary children's club are also featured at the luxury Kempinski Hotel Taiyuan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Taiyuan hotel is smoke free.

The hotel hosts a free manager's reception daily.
Elements All-Day Dining – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Longyuan Chinese Restaura – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Paulaner Bräuhaus – This brasserie specialises in German cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Grill&Wine – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Kempinski-The Deli – This delicatessen specialises in dim sum. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 248 for adults and CNY 248 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Elements All-Day Dining
  • Grill&Wine
  • Kempinski-The Deli
  • Longyuan Chinese Restaura
  • Paulaner Bräuhaus

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 108 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • 7 treatment rooms
  • Body treatments
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 248 for adults and from CNY 248 for children
  • Airport shuttle fee: CNY 300 per vehicle (one-way)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kempinski Hotel Taiyuan offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The executive lounge is open from 6:30 AM to 10:30 PM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Hotel Taiyuan
Kempinski Taiyuan
Taiyuan Kempinski
Kempinski Hotel Taiyuan China - Shanxi
Kempinski Hotel Taiyuan Hotel
Kempinski Hotel Taiyuan Taiyuan
Kempinski Hotel Taiyuan Hotel Taiyuan

Kempinski Hotel Taiyuan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jian

Liked: Amenities
Good service
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff went out of their way to give us a very special experience on our annivesary. The room was excellent, which lots of special gifts, and decor. We also, enjoyed the live music in the restaurant! It was a wonderful stay!! 太谢谢您们啊！
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place,great service,great people!Great place,great service,great people!Great place,great service,great people!Great place,great service,great people!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room got upgraded for free. It is a good location and nice hotel.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff doesn’t speak English. Too noisy. People smoking all over in the lobby.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Kempinski that I’ve stayed at, that’s not 5 Star! No help with luggage, staff doesn’t speak English. People smoking around the lobby or wherever they want. Disgusting. The rooms are dated, windows need cleaning.
Stayed 1 night in May 2018

8/10 Good

JLoh, Bethesda, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for improvement
Great location. Right in the middle of town where most stuff are within walking distance. Rooms are clean and well appointed. Staff members go the extra mile to keep us comfortable. The only regret is that our room was too warm even with lowering our temp. Nonetheless, the staff brought us a fan to help keep the temp down in our room.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with conceniences
I love this hotel! I've been here three times on work trips and it's always a haven.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Really nice hotel and staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and in good location

8/10 Good

James from NY, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful hotel.
They really did an excellent job by trying an extra effort to pick us up from the cabin of the bullet train. The driver Mr Zhu is an excellent guy with such a sincerity that we are really moved by his extra effort. The staff made an exception by letting my 9 old daughter play Oh Holy Night, Angel Voices,Allegoro and other pieces of piano for my 89 year old mom. I almost in tears when I record the scene.

8/10 Good

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Hsing-Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Xiaolan

Liked: Staff & service
這樣的地方，算可以的吧，不能要求大高
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's a nice hotel with friendly staff. Good location, close to shopping mall, restaurants and supermarket.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客室は使う側の動線が考えられた作りで使いやすく、ゴージャス感を満喫しながらも落ち着ける空間でした。スタッフの方のサービスも行き届いており、気持ちの良い旅行となりました。ただ、夕食をビアレストランでいただいたのですが、もう少し食事のメニューがあるとありがたかったです。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒服

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒服