4/10 Poor
Sarah
Travelled with partner
31 Dec 2024
Like: Pool is very nice, clean and new. Disliked: Rude staff - they acted like they were annoyed every time we interacted with them. In addition, housekeeping staff entered our room THREE times while I was taking a shower and the bathroom door was open. As a woman, I felt very unsafe (the housekeeping staff were men sometimes). I asked for no service two times and they continued to enter. This combined with the lack of deadbolt locks on the doors was. not okay. There was also mold in our shower and all over the lounge chairs by the pool. Finally, the GRASSHOPPERS. They are SIX inches long and and there are hundreds in the hallways and all over. your door. When you try to move them away to enter your room, they all flight at directly at you. Also, many times there were over 30 in the elevator waiting for you as well. All night, you can't sleep because you hear other guests screaming and throwing their shoes at the grasshoppers. There are better places that are more friendly, less moldy, and without so many grasshoppers - choose another place!
Sarah
Stayed 9 nights in Dec 2024