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Lotte Hotel Guam

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotte Hotel Guam

2 outdoor pools
2 outdoor pools
Exterior
Pool Side Suite with Club Lounge Access | In-room safe, desk, iron/ironing board, free WiFi
Breakfast, dinner served; international cuisine, sea views

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
185 Gun Beach Road, Tamuning, 96913
  • Beng Teng Spa - Guam
    1 min walk
  • Mandara Spa at Hotel Nikko Guam
    3 min walk
  • Gun Beach
    3 min walk
  • Guam (GUM-A.B. Won Pat Intl.)
    6 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Ocean Front Club with Club Lounge Access

In-room safe, desk, iron/ironing board, free WiFi

Ocean Front Club with Club Lounge Access

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Ocean Front Deluxe

  • 45.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Bread Barbershop Pool Side Club with Club Lounge Access

In-room safe, desk, iron/ironing board, free WiFi

Bread Barbershop Pool Side Club with Club Lounge Access

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Bunk Bed Room

Premier Bunk Bed Room | In-room safe, desk, iron/ironing board, free WiFi

Premier Bunk Bed Room

  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Ocean Front Deluxe with One Beach Cabana per 2 Nights

Room amenity

Ocean Front Deluxe with One Beach Cabana per 2 Nights

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1.5 night midnight check-out

In-room safe, desk, iron/ironing board, free WiFi

1.5 night midnight check-out

  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Club with Club Lounge Access and One Beach Cabana per 2 Nights

Room amenity

Ocean Front Club with Club Lounge Access and One Beach Cabana per 2 Nights

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Partial Ocean Premier with Kitchenette

Partial Ocean Premier with Kitchenette | In-room safe, desk, iron/ironing board, free WiFi

Partial Ocean Premier with Kitchenette

  • 55 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Partial Ocean Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Partial Ocean Deluxe

  • 55 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite 2 Bedroom with Kitchenette

In-room safe, desk, iron/ironing board, free WiFi

Family Suite 2 Bedroom with Kitchenette

  • 77 sq m
  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for Pool Side Suite with Club Lounge Access

Pool Side Suite with Club Lounge Access | In-room safe, desk, iron/ironing board, free WiFi

Pool Side Suite with Club Lounge Access

  • 89 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room (No View)

In-room safe, desk, iron/ironing board, free WiFi

Premier Room (No View)

  • 55 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Partial Ocean Deluxe with One Beach Cabana per 2 Nights

Room amenity

Partial Ocean Deluxe with One Beach Cabana per 2 Nights

  • 55 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior

Dusit Beach Resort Guam

Pool
Hot tub
Spa
Pet-friendly
4.2 out of 5, Very good, (882)
The price is €250
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Dusit Beach Resort Guam

About this property

Lotte Hotel Guam

Stylish hotel on the shore with 2 outdoor swimming pools
At Lotte Hotel Guam, hit the beach, dine on-site at La Seine or enjoy a drink at one of the hotel's 2 bars/lounges.
Lotte Hotel Guam offers 220 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, bidets and hairdryers.

This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Lotte Hotel Guam. During your stay, you'll be connected to a shopping centre and just a quick walk from Beng Teng Spa - Guam. Free WiFi in public areas, free valet parking and 2 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at La Seine, a buffet restaurant with ocean views
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and a playground
  • Just a 3-minute drive from Micronesia Mall and a few minutes from Ypao Beach Park
Lotte Hotel Guam offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Lotte Hotel Guam. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Tamuning hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
La Seine – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 33 for adults and USD 16.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • On the beach
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.5 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 33 for adults and from USD 16.50 for children
  • Rollaway bed fee: USD 55.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Guam Lotte
Guam Lotte Hotel
Hotel Lotte Guam
Lotte Guam
Lotte Guam Hotel
Lotte Hotel Guam Tamuning
Lotte Guam Tamuning
Lotte Hotels Resorts Guam
Lotte Hotel Guam Hotel
Lotte Hotel Guam Tamuning
Lotte Hotel Guam Hotel Tamuning

Lotte Hotel Guam Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1038 reviews" "
Rating 8 - Good. 318 out of 1038 reviews" "
Rating 6 - Okay. 114 out of 1038 reviews" "
Rating 4 - Poor. 46 out of 1038 reviews" "
Rating 2 - Terrible. 39 out of 1038 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaleb, Groton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

rosanna

Stayed 1 night in Jun 2024

8/10 Good

Lynette

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Very convenient and clean
Stayed 3 nights in Jun 2024

6/10 Okay

SUN YOUNG

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All furnitures are very old. I dont expext it. However room condition is clean
Stayed 3 nights in Jun 2024

10/10 Excellent

Shawn

Liked it
Stayed 2 nights in Jun 2024

6/10 Okay

matthew joon

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Erykah

Stayed 2 nights in Jun 2024

8/10 Good

Aleah Ashea

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our overall stay was enjoyable as we were there to attend an event. The staff at the event were really good and fast but I think that 2 or 3 more should have been staffed for more ease for the size of the event. The breakfast buffet at La Seine was really good. However, the place was obviously in need of some major renovation in the rooms. I had booked the family suite and some of the wooden furniture did need some replacing but our suite was clean & the beds were comfy. Only one of the AC vent grill seemed to have been missed during cleaning but it wasn't dark & dusty, just obviously looked different from the rest with newly settled dust. There was a slight sewage smell in the walkway to our room but thankfully, was not in our room itself (others in our group were not as lucky & had to change rooms). The pool opens at 9AM & the pool bar opens at 12PM, both should be open earlier as it would help guests make the most of their stay as having to get food/drinks from the Lounge/Deli was not convenient when already at the pool. Also, the manual way of receiving pool towels & wristbands should be updated.. Its not convenient if a guest forgets their card & is in the farther tower and has to go back for it.. Also, it would have been nice if I was given the option to choose between red or white wine for my complimentary bottle for my suite. It was not our first time staying at this hotel & we would still definitely go back again.
Stayed 1 night in May 2024

10/10 Excellent

HYUN JEONG

Stayed 2 nights in May 2024

10/10 Excellent

Maureen Ann C, Dededo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had oceanview and really enjoyed the view. Room was clean. Need a microwave in the room.
Stayed 1 night in May 2024

10/10 Excellent

Minsun

Stayed 4 nights in Apr 2024

8/10 Good

Stephanie

Travelled with family and small children
Liked: Staff & service, amenities
VIP benefits weren’t received. Towels that were given were dirty, bench and headboard were torn, rain shower handle missing so couldn’t use rain shower head.
Stayed 2 nights in Apr 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service
Beautiful view and beach! Very friendly staff; nice bed and sheets; cold aircon, but a little loud; clean; good room set-up for family - good value. I would return.
Stayed 1 night in Apr 2024

10/10 Excellent

Vincent

Stayed 1 night in Mar 2024

2/10 Terrible

Meekyung

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

DEBRAKA

Stayed 1 night in Feb 2024

10/10 Excellent

jongwook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Irene

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Reported that the tv sound system was very distorted with very loud noise. Very inconvinent for the playoof games were being play
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Stayed 10 nights in Dec 2023

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2023

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping and porter staff were all excellent. They very polite and smiled at me...few people do that at our local hotels. I am local. That matters a lot. We also had our Public Health Party on December 9th...excellent! Thank you.
Stayed 2 nights in Dec 2023

10/10 Excellent

HEE JUNG

Travelled with family
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ocean view.
Stayed 1 night in Oct 2023

10/10 Excellent

Kyusun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mostly, friendly and convenient at the hotel. But, aftermath of typhoon hit Guam show.
Stayed 1 night in Oct 2023

8/10 Good

Colasita

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff… nice and convenient for guests
Stayed 2 nights in Sep 2023