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Pacific Bay Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pacific Bay Hotel

Beach nearby
Outdoor pool
Beach nearby
Reception
Property entrance

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Pool
  • Spa
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
1000 San Vitores Road, Tumon, Tamuning, 96931
  • Tumon Sands Plaza
    8 min walk
  • Tumon Beach
    11 min walk
  • Ebisu
    4 min walk
  • Guam (GUM-A.B. Won Pat Intl.)
    12 min drive

Room options

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room (No Bed Type Guarantee)

Superior Room (No Bed Type Guarantee) | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room (No Bed Type Guarantee)

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Similar properties

Front of property

Holiday Resort & Spa Guam

Pool
Spa
Parking included
Free WiFi
3.6 out of 5, Good, (1002)
The price is €92
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Holiday Resort & Spa Guam

About this property

Pacific Bay Hotel

Luxury resort connected to a shopping centre in Tamuning with 3 restaurants
Along with 3 restaurants, this smoke-free resort has an outdoor pool and 2 bars/lounges. Other amenities include WiFi in public areas, self parking and spa services.
Pacific Bay Hotel offers 130 air-conditioned accommodations with a safe and free toiletries. Select Comfort beds feature premium bedding. Cable televisions are provided.

Bathrooms include a combined bath/shower unit with a deep soaking bath. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the resort include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
With your stay at Pacific Bay Hotel, you're connected to a shopping centre and just a quick walk from Matapang Beach Park. You'll find features such as 3 restaurants, 2 bars and an outdoor pool.
  • Enjoy Brazilian cuisine at CHURRASCO, one of the property's 3 restaurants and 2 bars/lounges
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and convenience store
  • Within a 10-minute walk of Matapang Beach Park and Tumon Sands Plaza
There are 3 restaurants on site, along with a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. An outdoor pool, spa services, and a garden are also featured at the luxury Pacific Bay Hotel. Parking is available for a fee.

This 4.5-star Tamuning resort is smoke free.

CHURRASCO – This buffet restaurant specialises in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Dr. Kabob – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
VIP CHINESE FOOD – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Fontana – On-site bar. Happy hour is offered. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per stay)
  • Available in some public areas: WiFi (USD 5 per stay)

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • CHURRASCO
  • Dr. Kabob
  • Fontana
  • VIP CHINESE FOOD

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 47.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 47.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.00 per stay (rates may vary)
  • Early check-in fee: USD 47.00 (subject to availability)
  • Late check-out fee: USD 47.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Pacific Bay Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Tamuning
Pacific Bay Hotel Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Hotel Hotel Tamuning

Pacific Bay Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 30 out of 533 reviews" "
Rating 8 - Good. 127 out of 533 reviews" "
Rating 6 - Okay. 210 out of 533 reviews" "
Rating 4 - Poor. 104 out of 533 reviews" "
Rating 2 - Terrible. 62 out of 533 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though.
Stayed 15 nights in Mar 2020

8/10 Good

Lizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An air spray could help
An air spray could help.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Bathroom is dirty, no hot water, wifi's are not working, when we complained about these at the front desk, they say they are fully booked thar's why they're utilities couldn't accomodate everything.
Stayed 3 nights in Feb 2020

4/10 Poor

Sophie’sMom, Houston

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a very old property and its wear shows. The staff was cheery and helpful. Kudos. The common areas were clean and presentable though dated. But my room looked nothing remotely like the photo on Expedia. The tub was so old and worn that it had been painted white over the worn porcelain. The small frig was probably 30 years old, you could barely read the Kelvinator label. There was no WiFi, no coffee pot, only two dim lamps with one bulb each and an on-off switch that I couldn’t turn it was so old. The bathroom was clean but very worn. When I arrived at 2am, there were barely any lights on at the front entry and the lobby, I initially thought the place had closed. There is no gift shop or coffee shop. But all that having been said, I didn’t feel unsafe and I was able to sleep peacefully.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Just another budget hotel
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not helpful, room was old and in disrepair, will not stay there again.
Stayed 1 night in Dec 2019

6/10 Okay

Thomas

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Inexpensive place to stay. Convenient location.
Stayed 1 night in Nov 2019

8/10 Good

C, Saipan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location for a visitor to Guam, however, hotel needs some upgrade on the outside as it appeared outdated from the outside. The inside (room), however, was pleasing and clean - may need to upgrade the tiles in the bathroom though plus TV and lights. Also need clearer directions as to how to enter the building: which road to take (did not notice any sign), where the entrance was.
Stayed 3 nights in Nov 2019

8/10 Good

Loreto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

2/10 Terrible

Raeona

Stayed 3 nights in Oct 2019

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Mark
Good location, friendly staff
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Sep 2019

8/10 Good

Jae in

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 8 nights in Aug 2019

6/10 Okay

Max

Liked: Staff & service
Disliked: Property conditions & facilities
Old but nice
Simple and quaint. Older h0tel that needs upgrading.
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 7 nights in Jun 2019

2/10 Terrible

Mary, Everett,wa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yellow stains on the sheets, bathtub rusted and gross. Nothing updated. Worst view. Smelled weird. And im still awaiting my refund through expedia, because as soon as I took a look at the room, I returned my key and told them that I wanted a refund because the hotel was nasty
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm satisfied. Friendly staff, clean rooms, has hot water.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Be careful staying here
Fire alarm went off every night. The hotel had no A/C for one night and no water on another night. It was the dirtiest hotel I’ve ever been in. Staff was great at the front desk.
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019