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Best Western Sanctuary Inn

4.0 star property

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Photo gallery for Best Western Sanctuary Inn

Lounge
Lobby sitting area
Family Room, Multiple Beds, Non Smoking | Minibar, individually decorated, laptop workspace, blackout curtains
BBQ/picnic Area
Breakfast and dinner served, Mediterranean cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Hot tub
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
293 Marius Street, Tamworth, NSW, 2340
  • Tamworth Capitol Theatre
    ‪18 min walk‬
  • Tamworth Hospital
    ‪4 min drive‬
  • Australian Equine and Livestock Events Centre
    ‪6 min drive‬
  • Tamworth, NSW (TMW)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Mezzanine

Suite, 1 Queen Bed, Non Smoking, Mezzanine | Living room | 32-inch LCD TV with digital channels, TV

Suite, 1 Queen Bed, Non Smoking, Mezzanine

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly) | Minibar, individually decorated, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub | Jetted bathtub

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, individually decorated, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking | Minibar, individually decorated, laptop workspace, blackout curtains

Premier Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Minibar, individually decorated, laptop workspace, blackout curtains

Economy Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Minibar, individually decorated, laptop workspace, blackout curtains

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premier Room, Multiple Beds, Non Smoking

Minibar, individually decorated, laptop workspace, blackout curtains

Premier Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Minibar, individually decorated, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking | Minibar, individually decorated, laptop workspace, blackout curtains

Premier Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Pet Friendly Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive Spa Suite

  • Sleeps 2
  • 1 King Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Standard Room, Free High Speed Internet, Air-Conditioned, Lcd Television, Mini Bar

  • Sleeps 2
  • 1 Queen Bed

Queen Suite

  • Sleeps 3
  • 1 Queen Bed

Premier Loft Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier King Room

Shower, designer toiletries, hair dryer, bathrobes

Premier King Room

  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Economy, Upstairs, Air-Conditioned, Lcd Television, Mini Bar

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Queen and Single Room

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Premier Queen and Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Premier Family Room

  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

Similar properties

Front of property

ibis Styles Tamworth

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (793)
The price is €104
for 1 room
includes taxes & fees
4 Apr - 5 Apr
ibis Styles Tamworth

About this property

Best Western Sanctuary Inn

Hotel in Tamworth with outdoor pool and restaurant
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and Access to hot tub are on-site.
Best Western Sanctuary Inn offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and coffee/tea makers. Each accommodation is individually decorated. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. This Tamworth hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Best Western Sanctuary Inn. During your stay, you're just a quick walk from Powerhouse Motorcycle Museum. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Riviera Bar & Grill, a fine-dining restaurant that serves Mediterranean cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Powerhouse Motorcycle Museum and Powerhouse Park - Leash Free Area
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Sanctuary Inn offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. Best Western Sanctuary Inn also features barbecue grills, a garden, and a picnic area. You'll have access to the indoor pool at a partner property. Free self parking is available.

This 4-star Tamworth hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:00 AM.
Riviera Bar & Grill – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: AUD 15 to 20 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riviera Bar & Grill

Things to do

  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,076 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15 to 20 for adults and AUD 10 to 20 for children
  • Pet fee: AUD 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 6.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Sanctuary
Best Western Sanctuary Inn
Best Western Sanctuary Inn Tamworth
Best Western Sanctuary Tamworth
Best Sanctuary Tamworth
Best Western Sanctuary Inn Hotel
Best Western Sanctuary Inn Tamworth
Best Western Sanctuary Inn Hotel Tamworth

Best Western Sanctuary Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 319 out of 1001 reviews
Rating 8 - Good. 384 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room nothing like as shown on booking site. The exterior of my room 60 was disgusting. The hall leading to my room was dirty, filthy. The door mats looked like they were 20 years old.
Stayed 1 night in Dec 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jai

Very good
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!! Everyone was so friendly and helpful. A little on the older side but spotlessly clean and the bed very comfortable. Would recommend to all
Stayed 2 nights in Nov 2024

10/10 Excellent

Cecily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Mike

Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 of our 2 nights that we had booked due to rooms not being sound proofed could hear everything and was only allocated 1 bedroom key for multiple people, had a neighbouring room knocking on doors at 2am trying to get in because they didn’t have a key .
Stayed 2 nights in Oct 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place great service and food/bar was great for a quiet grand final night in.
Stayed 2 nights in Oct 2024

6/10 Okay

Lucy

Travelled with family
Liked: Cleanliness, staff & service
Pros: convenient, restaurant food was amazing and delivered hot to our room, all staff were friendly and helpful. Cons: Hot water was lukewarm, shower head was like showering under needles, bed was in desperate need of replacement, towels had visible makeup marks.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting friends in Tamworth
The hotel was an ideal location for my visit to Tamworth to visit friends. Parking was no problem and the bed was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Florentino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
Amazing place to stay hotel and restaurant staff are very friendly and helpful. Food in the restaurant is great. Clean and quiet place to stay.easy parking.
Stayed 3 nights in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Travelled with family, Business traveller
Liked: Staff & service
Friendly staff, great dining. Rooms are dated and shower had no hot water both night and morning. Linen had stains.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient, for the one-night stay staff were helpful room was clean and had everything I needed.
Stayed 1 night in Aug 2024

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Depressing room.Bathroom dirty around tops of tiles, underneath sink. Time for floor tiles to be replaced. Large room but no surface or cupboard to put anything.We paid for 2 nights, left after 1
Stayed 2 nights in Aug 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Graham

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and reasonable priced
Nice clean hotel and comfortable. Only negative was the shower would flood the bathroom as needs a shower door
Stayed 1 night in Jul 2024

8/10 Good

Khayla

Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately when we arrived we were put in a room that was in poor conditions. The room looked nothing like the room in the pictures upon booking, it smelt of cigarettes and was very run down. It wasn't until i spoke to management and expressed our disappointment that they immediately moved us to a new room, which looked to have been newly renovated, much like to pictures on their booking website. Management were kind and considerate, we are super happy with their service. But think they should look into maintaining the quality of all rooms, especially for the price you are paying.
Stayed 2 nights in Jul 2024