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12 Dec 2023 by Aaron Wang, Manager of Customer Service Department
Dear glyn,We sincerely apologize for any inconvenience you experienced during your attempt to stay with us. It is regrettable that we were unable to accommodate you due to a reported full occupancy.We understand your frustration and would like to assure you that this is not a typical representation of our service. Your feedback is important to us, and we will review our reservation and communication processes to prevent such situations in the future.If there's anything specific you would like us to address or if you have further details to share, please feel free to contact us directly. We appreciate your understanding, and we hope to have the opportunity to welcome you in the future for a more positive experience.
11 Mar 2020 by Neil Jwo Vice General Manager
Dear Valued Guest, It is our pleasure to receive your comments regarding your recent stay. We are delighted that you have totally enjoyed your stay with us. We will also take your opinion into consideration and do our best to reach the customer satisfaction. Our main goal is to continually strive for providing attentive and considerate service. We hope we have the opportunity to welcome you back again soon. Looking forward to your return visit with us at the Fullon Hotel Taoyuan Airport Access MRT A8! Sincerely, Neil Jwo Vice General Manager
Fullon Hotel Taoyuan Airport Access MRT A8 offers its guests Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Fullon Hotel Taoyuan Airport Access MRT A8. Free self parking is available. This 5-star Taoyuan City hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Fullon Hotel Taoyuan Airport Access MRT A8 offers 189 air-conditioned accommodations with a safe and a hairdryer. 32-inch LED televisions come with satellite channels. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Arcadia 田園咖啡廳 – This buffet restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.
Fu Yue Lou Dim Sum 福粵樓 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
A Bar – This bar specialises in international cuisine and only serves light fare. Reservations are required. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt from 1 September, 2024.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
