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Hotel Fénix

3.0 star property

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Photo gallery for Hotel Fénix

Property amenity
Reception
Superior Room, 2 Double Beds | Down duvets, in-room safe, desk, blackout curtains
View from property
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700
  • Miguel Hidalgo Central Park
    ‪3 min walk‬
  • Bicentennial Park
    ‪7 min walk‬
  • Plaza Cristal Shopping Center
    ‪2 min drive‬
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Down duvets, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Down duvets, in-room safe, desk, blackout curtains

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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4.0 out of 5, Very good, (794)
The price is €41
for 1 room
includes taxes & fees
18 Apr - 19 Apr
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About this property

Hotel Fénix

Colonial hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Hotel Fénix offers 46 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. This Tapachula hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Fénix, you're just a quick walk from Miguel Hidalgo Central Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Miguel Hidalgo Central Park and Archaeological Museum of Soconusco
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi. The business-friendly Hotel Fénix also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Colonial Tapachula hotel.

Hotel Fénix has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Hotel Fénix Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 155 reviews
Rating 8 - Good. 46 out of 155 reviews
Rating 6 - Okay. 21 out of 155 reviews
Rating 4 - Poor. 7 out of 155 reviews
Rating 2 - Terrible. 4 out of 155 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jesús

Travelled with group
Liked: Cleanliness, staff & service
En general no estuvo mal.
Stayed 8 nights in Dec 2024

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and place thanks we will be back .
Stayed 1 night in Dec 2024

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loves this place .nice and clean and the people are nice .
Stayed 1 night in Dec 2024

10/10 Excellent

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable .thanks
Stayed 1 night in Dec 2024

2/10 Terrible

Widelyne

Stayed 2 nights in Nov 2024

4/10 Poor

Dailyn

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible experience with the breakfast included
The breakfast included but service terrible the guys working don't want you have e Boucher for breakfast waiting 1 hour to server the breakfast lettting me the last person to serve cause I have a breakfast Boucher
Stayed 3 nights in Dec 2024

10/10 Excellent

Amilcar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Nurali

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

ISMAEL

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good experience!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, so don’t expect shiny and new. It is clean, safe, and quiet. The staff are very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Ma Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facility, very clean, lots of green áreas, central to the many places , breakfast is great and staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Fatehbir Singh

Liked: Cleanliness, staff & service, property conditions & facilities
everything is good and perfect
Stayed 1 night in Mar 2024

10/10 Excellent

David, RANCHO SANTA MARGARI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Price
Stayed 1 night in Mar 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Cesar Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

leon

Liked: Staff & service, property conditions & facilities
Great service
Stayed 2 nights in Nov 2023

10/10 Excellent

Osdany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience good service
Stayed 7 nights in Oct 2023

10/10 Excellent

Cesar Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Marcelo

Stayed 1 night in May 2022

6/10 Okay

Verified traveller

It is centrally located.
Stayed 3 nights in Apr 2022

8/10 Good

Carlos, Guatemala City

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
A/C was very noisy and the bathroom very small.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019