Colonial hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Hotel Fénix offers 46 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. This Tapachula hotel provides complimentary wireless Internet access.
Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.
During your stay at Hotel Fénix, you're just a quick walk from Miguel Hidalgo Central Park. Free WiFi in public areas, free self-parking and a restaurant are available.
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
Steps from Miguel Hidalgo Central Park and Archaeological Museum of Soconusco
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.
Public spaces have free WiFi. The business-friendly Hotel Fénix also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.
Smoking is allowed in designated areas at this Colonial Tapachula hotel.
Hotel Fénix has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business centre
Meeting room
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
2 floors
3 buildings
Banquet hall
Built in 1953
Colonial architecture
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Ceiling fan
Desk
Electrical adapters
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property is also known as
Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula
Hotel Fénix Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I was pleased at the room we got for the price we paid. The arrival experience was good (although the staff spoke only Spanish - google translate helped) and the hotel allowed us to check into our room early (normal check-in at 2 pm - we got to go in around 10 am). Food at the restaurant at the hotel wasn't particularly good, but there are plenty of good options around. Overall, had a good experience. Definitely recommended!
Ritz
Stayed 6 nights in Apr 2018
8/10 Good
Sergio
17 Mar 2018
Liked: Cleanliness, staff & service
Real deal
clean place, price is according what you receive, people have a good attention
Comfortable rooms and good service good location, centric
Verified traveller
Stayed 1 night in Nov 2017
6/10 Okay
Wendell , Vancouver, Canada
5 Apr 2017
Liked: Staff & service
Disliked: Cleanliness
Top sheet on the bed very dirty and stinky
What was disgusting was that the top sheet of the bed linens had a very bad odour different persons using it, obviously has not been washed. You will never recommend a hotel which tries to save money recycling linens. It's terrible. We threw it on the floor.
The king size bed was too big for the room. Bathroom was very small. No breakfast included for the price.
The exterior and the lobby of the hotel was nice and the restaurant served good meals. The location was very good, two blocks from parque central.