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Macdonald Portal Hotel, Golf and Spa

4.0 star property

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Photo gallery for Macdonald Portal Hotel, Golf and Spa

Indoor pool, pool loungers
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hallway
Property grounds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Cobblers Cross Lane, Tarporley, England, CW6 0DJ
  • Cotebrook Shire Horse Centre
    ‪2 min drive‬
  • Oulton Park Circuit
    ‪5 min drive‬
  • The Ice Cream Farm
    ‪12 min drive‬
  • Manchester (MAN)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Accessible King)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Accessible King)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double Double)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed (Super Deluxe Double Double)

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Standard King)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed (Deluxe Suite)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed (Deluxe Suite)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Deluxe King)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed (Deluxe King)

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Macdonald Portal Hotel, Golf and Spa

Eco-certified hotel with full-service spa and golf course
Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club and a bar/lounge.
Macdonald Portal Hotel, Golf and Spa offers 85 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower and hairdryers.

This Tarporley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Portal has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Macdonald Portal Hotel, Golf and Spa. During your stay, you'll be within walking distance of Cotebrook Shire Horse Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine and golf course views while dining at Scottish Steakhouse
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, body scrubs or body treatments at The Spa at Portal
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a golf course, a gym and a steam room
  • Just a 2-minute drive from Cotebrook Shire Horse Centre and a few minutes from Oulton Park Circuit
  • Dogs welcome for a fee (restrictions apply)
Macdonald Portal Hotel, Golf and Spa offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A health club, a sauna, and spa services are also featured at the eco-certified Macdonald Portal Hotel, Golf and Spa. Self parking is free.

This 4-star Tarporley hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.
Scottish Steakhouse – Overlooking the golf course, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Lounge Bar – Overlooking the golf course, this lobby lounge specialises in British cuisine and only serves light fare.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Latvian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lounge Bar
  • Scottish Steakhouse

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf
  • Golf lessons
  • Health club
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (102 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24.00 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Macdonald Hotel Portal
Macdonald Portal
Golf Hotel Tarporley
Macdonald Portal Golf Tarporley
Macdonald Portal Hotel
Macdonald Portal Hotel Golf
Macdonald Portal Hotel Golf Tarporley
Portal Golf Hotel
Portal Hotel Macdonald
Portal Macdonald Hotel
Macdonald Portal Hotel, Golf And Spa Tarporley, Cheshire, UK
Macdonald Portal Hotel, Golf Hotel Tarporley
Macdonald Portal Tarporley
Macdonald Portal Hotel
Macdonald Portal Tarporley
Golf And Spa Tarporley
Macdonald Portal Hotel Golf Spa
Macdonald Portal Hotel, Spa
Macdonald Portal Hotel, Golf and Spa Hotel
Macdonald Portal Hotel, Golf and Spa Tarporley
Macdonald Portal Hotel, Golf and Spa Hotel Tarporley

Macdonald Portal Hotel, Golf and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 184 out of 499 reviews
Rating 8 - Good. 161 out of 499 reviews
Rating 6 - Okay. 70 out of 499 reviews
Rating 4 - Poor. 51 out of 499 reviews
Rating 2 - Terrible. 33 out of 499 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Stayed 3 nights in Jan 2025

6/10 Okay

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel .. awful sleep

The hotel itself was perfect . Room was brilliant size , breakfast was good .. spa was amazing.. pool was freezing .. and good course / grounds for a walk were absolutely gorgeous. My only issue was 3rd floor seemed to be full of Children and while I don't mind them .. we had one next door that screamed the walls down for hours on end in the night. A baby id understand but he was 11/12 screaming and shouting at his parents who did nothing and at one point seemed to leave the room Not the hotels fault just don't think I'd put a young couple in the middle of a floor full of kids .
Stayed 2 nights in Jan 2025

4/10 Poor

Sandra

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean and great overall, TV could be upgraded to a smart one really.. Breakfast- not the best. Sausages awful. Not a big selection. What annoyed most is that you have to wait 20min for coffee and tea as theres just one jug each? Terrible… get a few jugs and leave for people to get it themselves and not put a pink haired woman to run around with them, go refill for ages and do it all over again. Wheres logic in that? Where is class, where is customer comfort? Spa treatments overpriced £100 for a massage or £79 with a discount for a back stroke. Steam dangerously overheated, Pool freezing, Sauna’s bench broken, no jacuzzi to chill in. Menu on their website hasn’t been updated, so don’t be surprised to be charged more and have subpar food. No more scallops on the menu and replaced with Bass? Really? Probably the best fish to pick with no nutritional value and over price it. Biggest shock Large glass of red wine Malbec £18 significant difference between a glass of rose £9 20th Jan 9am Male Receptionist Rude, learn some manners and customer service. Overall expectation and reality- disappointing. Would not return or recommend sorry.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice hotel and comfy bed. Service is good and the rooms are pleasant with Elemis toiletries. The tea and coffee selection is terrible and you have to go to reception for milk.
Stayed 1 night in Jan 2025

10/10 Excellent

Beth

Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, friendly staff. Very expensive wine for a basic hotel. £18 for a large glass and no bottles of red under £40? Didn't really fit the standard of hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Monica, Barrow in Furness

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is really good, staff is really friendly and helpful, the restaurant is really good and the breakfast was very good as well. Maybe they need to change a few things, like for example, our sink was broken, not sure for how long, but you'd like to think that a hotel like that will act quicker to those type of situations. Even with that, as for us it was a minor, we would like to stay again, the pool is really good and is so nice for walking.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Haley

Stayed 1 night in Dec 2024

6/10 Okay

RICKY

Business traveller
Stayed 1 night in Jan 2025

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Stephen

Business traveller
Disliked: Staff & service

Give this a miss.

Shocking service again at this hotel. Seems to survive putely from the Golf Tripd and Blue Rinse bus tours. Use for work over the years and always let you down no matter which manager you complain to. A shame as the staff do try, but it is terrible. Sat for a half hour at breakfast and nobody even came to take my drinks order. Wont be using ever again. Far better hotels locally.
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie Lois Jade

Stayed 1 night in Dec 2024

4/10 Poor

Gareth

Travelled with group
Disliked: Cleanliness

Disappointed

Our stay was very brief but I feel I have to make a comment on the cleanliness of our room. The carpet required cleaning and hoovering at the very least. Previous occupants towel was hanging behind the door. On the plus side - the bed was very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Allan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Portal stay

Very cleans and good value accommodation. Excellent room service and great bar server ( young man). Menu was very limited and not great value. Pool was a plus.
Stayed 4 nights in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, room comfort

Weekend stay

Stay was good, staff very pleasant and helpful. Restaurant very cold and food only average, much more cosy to eat in the bar.
Stayed 2 nights in Dec 2024

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities

Smelly sparce room

No phone to call reception Room smelt badly of damp Skirting boards filthy in corners Carpet wet bathroom wall side think shower leaks No fridge Kettle broke No robes Sink cracked Room dated and old Curtains smelt very bad There was a draft from the windows Breakfast vastly overpriced and hot buffet was sparce and cold had to ask for eggs Continental buffet basic Overall badly maintained rooms wouldnt stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the MacDonald Portal overnight to attend Oulton Park raceway the following day. There’s ample, secure parking (inc EV chargers) the hotel is nicely appointed, the rooms are spacious and very comfortable. The beds are superb. All the staff we’re more than helpful and the restaurant food was delicious. I will definitely start again in the future and can’t recommend it enough. (Must remember to bring swimming trunks next time too!)
Stayed 1 night in Dec 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Nice place for a city escape
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

RICKY

Business traveller
Liked: Cleanliness, staff & service, amenities
Reasonable
Stayed 1 night in Nov 2024