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Taupo Urban Retreat - Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Taupo Urban Retreat - Hostel

Bar (on property)
Front of property
Front of property – evening/night
Café
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
65 Heuheu Street, Taupo, 3330
  • Taupo i-SITE Visitor Information Centre
    5 min walk
  • Taupo Museum and Art Gallery
    7 min walk
  • Lake Taupo
    9 min walk
  • Taupo (TUO)
    9 min drive

Room options

View all photos for Basic Shared Dormitory, Shared Bathroom (8 bed standard dorm)

Free WiFi

Basic Shared Dormitory, Shared Bathroom (8 bed standard dorm)

  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Shared Dormitory, Mixed Dorm, Shared Bathroom (6 bed standard dorm)

Free WiFi

Basic Shared Dormitory, Mixed Dorm, Shared Bathroom (6 bed standard dorm)

  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Suite, 1 Bedroom (Twin en-suite)

Basic Suite, 1 Bedroom (Twin en-suite) | Free WiFi

Basic Suite, 1 Bedroom (Twin en-suite)

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, 1 Bedroom, Shared Bathroom

Free WiFi

Family Suite, 1 Bedroom, Shared Bathroom

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Basic Shared Dormitory, Shared Bathroom (4 bed standard dorm)

Free WiFi

Basic Shared Dormitory, Shared Bathroom (4 bed standard dorm)

  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Suite, 1 Bedroom (Double en-suite)

Basic Suite, 1 Bedroom (Double en-suite) | Free WiFi

Basic Suite, 1 Bedroom (Double en-suite)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Shared Dormitory (4 bed en-suite)

Free WiFi

Basic Shared Dormitory (4 bed en-suite)

  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Shared Dormitory (6 bed en-suite)

Basic Shared Dormitory (6 bed en-suite) | Free WiFi

Basic Shared Dormitory (6 bed en-suite)

  • Sleeps 1
  • 1 Single Bed

Basic Single Room

  • Lake view
  • Sleeps 1
  • 1 Single Bed

Basic Twin Room

  • Lake view
  • Sleeps 2
  • 2 Single Beds

About this property

Taupo Urban Retreat - Hostel

Adults-only hostel with fitness centre and bar/lounge
Along with a fitness centre, this smoke-free hostel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers and tour/ticket assistance.
Taupo Urban Retreat - Hostel offers 21 accommodations with air conditioning. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided on a daily basis.
Recreational amenities at the hostel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Taupo Urban Retreat - Hostel, you're just a quick walk from Lake Taupo. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, laundry facilities and a vending machine
  • On-site recreation includes a gym and bicycles to rent
  • Within a 10-minute walk of Lake Taupo and Taupo i-SITE Visitor Information Centre
As a guest of Taupo Urban Retreat - Hostel, you'll find a fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the bar/lounge. Taupo Urban Retreat - Hostel also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This Taupo hostel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning

Policies

Check-in

Check in from 2 PM to 7:00 PM and 2:00 PM to 7:00 PM
Late check-in subject to availability
Late check-in fee: 2-per cent of room rate for check-in between 7:00 PM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 2 per cent of room rate for check-in between 7:00 PM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Taupo Urban Retreat Hostel
Taupo Urban Retreat
Taupo Urban Retreat
Taupo Urban Retreat - Hostel Taupo
Taupo Urban Retreat - Hostel Hostel/Backpacker accommodation

Taupo Urban Retreat - Hostel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 114 reviews" "
Rating 8 - Good. 50 out of 114 reviews" "
Rating 6 - Okay. 21 out of 114 reviews" "
Rating 4 - Poor. 6 out of 114 reviews" "
Rating 2 - Terrible. 2 out of 114 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Its not what we expected
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we needed. the instructions for late check-in were clear and much appreciated. The sight of complimentary earplugs on the nightstand made me a bit nervous, but it was surprisingly peaceful when we stayed (mid week)
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so friendly and helpful. Great location.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because it was in the middle of town and the room was nice and warm when i got back
Stayed 1 night in Mar 2021

8/10 Good

Annie, NZ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hostel, clean and tidy with excellent staff help, close to food outlets. Not very sound proof but it wasn’t noisy the night I was there and a good sleep.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, easy access to rooms, friendly staff
Stayed 1 night in Jan 2021

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely and helpful staff. We stayed in a private double room with views out over the lake. It was clean and comfortable and perfectly located to walk to most places we wanted to visit. For a Backpackers it was in great condition and we enjoyed ourselves thoroughly. Free all day parking across the road.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and polite checkin. Shower cubicles bit tight and amenities as expected. Wicked lake views
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean friendly good location ....... .............
Stayed 1 night in Jul 2020

4/10 Poor

Amanda, New zealand

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Noisy as other backpackers partied into the night making it hard to sleep had to complain tk them
Stayed 1 night in Jun 2020

10/10 Excellent

Christine, Auckland, NZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the simplicity of this place and the happy vibe of the young people. Reading other reviews, though, I think it would be wise to adjust the description on Expedia to clearly reflect that it isn’t a ‘retreat’ by any stretch of the imagination. But I really liked it. Thank you for a clean warm place to rest.
Stayed 1 night in Jun 2020

8/10 Good

MrsUsman, Auckland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and comfy room Parking was available thats a plus point too
Stayed 1 night in Jun 2020

10/10 Excellent

Sacha, Taupo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, clean rooms wonderful bed. Very laid back and easy to approach staff. Reasonable price for rooms
Stayed 5 nights in May 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this place a delight to visit. All are immensely helpful, also informative and responsive to any needs. Our private double room with ensuite bath was basic (as expected at a "backpacker") but spotlessly clean, and someone had installed an outlet strip to accommodate for the shortage of electrical outlets. Nice to have on-site laundry, 3 each for both washer and dryer. The common areas were comfortable, and the kitchen was well stocked. It would be great if all the youth could figure out how to remove food from the sinks when they're done washing dishes, and maybe that's too much to expect.
Stayed 4 nights in Mar 2020

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double ensuite room was good had everything we needed.
Stayed 2 nights in Feb 2020

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Gwenwyfahr, Napier

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The double room with en suite that we booked had no external windows and no air conditioning so it was 35-40C which is ridiculous in New Zealand. There was a fan but we were told that we could not run it on high because the vibrations were too loud in the next room. There was hair in the bedding, and no parking available because the spaces were full of people sleeping in their cars so we had to park in a shopping carpark across the street. The room was tiny so we had to climb over our bags to get in and out of the room/bed/bathroom. The room was also right by the common room so it was very noisy. This place might be ok for drunk teenagers but it is 100% not appropriate for adults needing somewhere to sleep for the night.
Stayed 1 night in Jan 2020

6/10 Okay

Holly, Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was basic which is all we needed but there was a sound from what seemed like a dryer going the whole night, we didn't get much sleep, we gave up trying by 6am. We had even turned off the air conditioning due to a different noise it made when the air-con was on, so we almost cooked ourselves, I had requested feedback from the hostel, still not heard anything after four days regarding the noise.
Stayed 1 night in Jan 2020

4/10 Poor

Robert

Disliked: Cleanliness
Wouldn't stay again
Stayed in a few hostels in New Zealand and this just didn't have the same vibe as other places. Other guests didn't seem to be considerate to others by slamming doors constantly, even at 3/4am in the morning. The room itself was clean to look at but there were signs it needed more than a once over.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Was a last minute change of plans that was good
Stayed 1 night in Nov 2019