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CitySide Hotel Tauranga

3.0 star property
VIP Access

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Photo gallery for CitySide Hotel Tauranga

43-inch Smart TV with digital channels, TV
Room amenity
Exterior
Family & Accessible Room | Egyptian cotton sheets, premium bedding, blackout curtains
Executive City Suite (King Studio) | Egyptian cotton sheets, premium bedding, blackout curtains

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
16 First Ave, Tauranga, Bay of Plenty, 3110
  • Tauranga Domain
    ‪16 min walk‬
  • Mount Maunganui
    ‪11 min drive‬
  • ASB Baypark
    ‪13 min drive‬
  • Tauranga (TRG)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive City Suite (King Studio)

Executive City Suite (King Studio) | Egyptian cotton sheets, premium bedding, blackout curtains

Executive City Suite (King Studio)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family & Accessible Room

Family & Accessible Room | Egyptian cotton sheets, premium bedding, blackout curtains

Family & Accessible Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for City View Room

City View Room | Egyptian cotton sheets, premium bedding, blackout curtains

City View Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour View Room

Harbour View Room | Egyptian cotton sheets, premium bedding, blackout curtains

Harbour View Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for CitySide Accessible Room

CitySide Accessible Room | Egyptian cotton sheets, premium bedding, blackout curtains

CitySide Accessible Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

CitySide Hotel Tauranga

Hotel with free parking, near Tauranga Domain
Laundry facilities, express check-out and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request
CitySide Hotel Tauranga offers 13 air-conditioned accommodations with espresso makers and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Tauranga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at CitySide Hotel Tauranga, you're just a quick walk from Brain Watkins House. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi and wired Internet
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, a car charging station and multilingual staff
  • Just a 2-minute drive from Tauranga Domain and 7 minutes from Blake Park
As a guest of CitySide Hotel Tauranga, you'll find multilingual staff, laundry facilities, and express check-out. Public spaces have free WiFi and wired Internet. Self parking is free. A complete renovation of CitySide Hotel Tauranga was completed in April 2023.

This 3-star Tauranga hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:00 AM.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 18 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Roll-in shower (109 centimetre wide)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.95 per cent for credit card payments
The front desk is open daily from 7:30 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 18 per person
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
The front desk at this property is open daily from 7:30 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

CitySide Hotel Tauranga Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 92 out of 113 reviews
Rating 8 - Good. 16 out of 113 reviews
Rating 6 - Okay. 4 out of 113 reviews
Rating 4 - Poor. 0 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Business traveller
My favourite in Tauranga
Stayed 1 night in Dec 2024

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the plus side, the accommodation was close to the main shopping area in town, very clean and tidy, and the manager was a pleasant chap. However, the room was very small - little space to move around and terrible lighting, especially if you are older - it was quite dim. There was nowhere to put an open suitcase other than on the bed. The bed was comfortable, but the pillows were over-stuffed and unpleasant to sleep on. The staircase to the first-floor rooms was very narrow and steep. There was no dining facility, and while there were a few restaurants within a few minutes walk, we found none that provided breakfast. We have stayed in better hotels in other cities for a lot cheaper fee.
Stayed 1 night in Nov 2024

10/10 Excellent

Huimai

Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and peaceful
My husband and I stayed here for 1 night as part of our trip. The room was lovely and very modern. We had a king suite which was perfect for us. Staff were very friendly too. It’s a handy location to walk to the bars and restaurants and shops. We will stay here again…😊
Stayed 1 night in Nov 2024

8/10 Good

Harjot

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very cozy and modern but no elevator
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We overall had a great room and space. We did notice there were two different housekeepers, one cleaned paid attention to detail, the other cleaned the room but did not do as great a job. We enjoyed our stay overall as it is in walking distance to most restaurants and the venue for our conference. Would definitely recommend it for anyone staying in Tauranga.
Stayed 7 nights in Nov 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean accommodation, within walking distance to town. We were very impressed with everything, and the front desk were proactive in contacting us ahead of time as to where the key would be left if the desk was unmanned. We couldn’t fault a thing here, lovely to see EV charging stations too.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and well appointed for my needs
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good . The laundry facilities were such a bonus for travellers on a busy schedule! Room very clean and staff friendly .
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, one of the cleanest places I've stayed at in New Zealand. Everything was really nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
lovely
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would highly recommend and stay again
Stayed 1 night in Oct 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Deb

Liked: Staff & service, property conditions & facilities
Great revitalized area
Stayed 1 night in Oct 2024

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, new, clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Teremoana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good i recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Jillian

Travelled with group
It was a peasant stay tho my guests were expecting more cooking facilities. Did not bother me as one less hassle with having to clean up breakfast dishes . One guest was impressed with your spacious shower .
Stayed 1 night in Aug 2024

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay in Tauranga
Lovely property, great contemporary decor, super clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed multiple times - great stay always
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thanks!
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied with how my partner and I’s weekend went with the hotel. Nice and comfy bed. Beautiful lighting and the smart tv was really handy. Real close to town but quiet enough to not hear town. Big shower was nice. Great room overall. Not sure if description said noise proof room but definently could hear a dog barking and a bed squeaking lol. Still loved the stay regardless😊
Stayed 2 nights in Jul 2024