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Parador de Cruz de Tejeda

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Parador de Cruz de Tejeda

Sauna, steam room, Turkish bath/hammam, body treatments
Exterior
Exterior
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
    Bar
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
Cruz de Tejena, s/n, Vega de San Mateo, Gran Canaria, 35328
  • Tejeda Health Center
    10 min drive
  • Bentayga Winery
    11 min drive
  • Las Nieves Peak
    12 min drive
  • Las Palmas (LPA-Gran Canaria)
    67 min drive

Room options

View all photos for Standard Double or Twin Room (3 adults)

Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room (3 adults)

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room (2 adults + 1 child)

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Property amenity
Occidental Roca Negra – Adults Only
Pool
All-inclusive
Spa
Free WiFi
4.4 out of 5, Excellent, (701)
The price is €170
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Occidental Roca Negra – Adults Only

About this property

Parador de Cruz de Tejeda

Hotel in Vega de San Mateo with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and massage/treatment rooms.
Parador de Cruz de Tejeda offers 43 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

During your stay at Parador de Cruz de Tejeda, you'll be within walking distance of Mirador Pico de la Gorra. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with body treatments, massages or facials at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 5 minutes by car from Mirador Pico de la Gorra and 10 minutes from Tejeda Health Center
Parador de Cruz de Tejeda offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a terrace, and an arcade/games room are also featured at the business-friendly Parador de Cruz de Tejeda. Self parking is free.

This 4-star Vega de San Mateo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Parador de Cruz de Tejeda has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10.50 for children
  • Rollaway bed fee: EUR 55.0 per day
  • Facilities fee: EUR 40 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses solar energy
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Parador Cruz Tejeda Hotel Vega de San Mateo
Parador Cruz Tejeda Vega de San Mateo
Parador Cruz Tejeda Hotel
Parador Cruz Hotel
Parador Cruz Tejeda
Parador Cruz
Hotel Parador De Cruz De Tejeda Gran Canaria
Parador Cruz Tejeda Vega Mateo
Parador de Cruz de Tejeda Hotel
Parador de Cruz de Tejeda Vega de San Mateo
Parador de Cruz de Tejeda Hotel Vega de San Mateo

Parador de Cruz de Tejeda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 163 out of 307 reviews" "
Rating 8 - Good. 100 out of 307 reviews" "
Rating 6 - Okay. 34 out of 307 reviews" "
Rating 4 - Poor. 4 out of 307 reviews" "
Rating 2 - Terrible. 6 out of 307 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Suhaibit

Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2024

6/10 Okay

Toby

Stayed 1 night in Apr 2024

4/10 Poor

Brett

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dr Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting, great spa with part of pool outside overlooking the valley. Very varied breakfast and dinner was good too. We thoroughly enjoyed our stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
This Parador has wonderful views and is a superb base for walking. Good restaurant and excellent service.
Stayed 2 nights in Feb 2024

2/10 Terrible

Tian

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is in an amazing location with spectacular views. The rooms are spacious with balconies overlooking the views. There is no pool other than as part of a spa complex you have to pay €35 to enter for 2 hours. After you have hiked in the area there is nothing to do at the hotel. Breakfast was fine - good choice and ok service (although the tables were left uncleared) but dinner was very disappointing. The room is very brightly lit and feels like a school dinner hall to me, the first night we had to wait 15 mins in a queue to be seated and then service was very slow and stressed. It was clearly understaffed. The second night we went earlier and were seated quicker but this time our food arrived before anyone had served our drinks and the waiter then nearly threw the wine and water at us in a panic. The food was ok but not amazing. The cafe/bar had only 1 member of staff who was working incredibly hard and we had to wait ages to be served. A couple we had met gave up and didn't get a drink at all. Surely if the hotel employed more staff they would sell more drinks and snacks and pay for the extra staff easily! All in all the views are the best thing about the parador and the customer experience could be dramatically improved.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrea

Stayed 3 nights in May 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As great as expected
Great hotel, what a view! The breakfast was worth paying extra for as it's home made and very fresh. We also enjoyed having dinner on our first night - good quality local food. It's the perfect location for hikes. Also loved the lounge with the cheminee!
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
An absolute must for a one-night stay. We chose this hotel for the phenomenal views and easy hiking access and it did not disappoint. Overall I'd give it 4/5. We stayed for 3 nights and there are some areas they could improve in. First of all, the spa is not free for hotel guests. This was not made clear before booking so it's something to keep in mind. You're also limited to 90 minutes. The pool shown in all the pictures does in fact belong to the spa so you won't have access to it as a hotel guest - unless you pay to access the spa for a bit. Some spa features were broken or not working and there wasn't much variety offered. The women's bathroom door doesn't lock and if anyone leans on to it, it lifts the whole door from bottom up, an accident waiting to happen. Fantastic view, but as a guest, you get the same view from your room. The only redeamable side of the spa were the lovely ladies who gave our massages, fantastic. 3/10 Restaurant - absolutely delicious food and great fantastic views 10/10 Hotel stay - I'm not sure if the aircon was broken or we were unable to make it work. But it was definitely hot in the room. The bathroom didn't have proper ventilation so a stale bathroom smell always greeted us upon arrival. Daily upkeep was not up to a 4 star hotel standard. None of our towels were changed, even though requested. The dirty towels from the floor were just hung back. 8/10 Location and views - 100/10
Stayed 3 nights in Sep 2022

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel!
Beautiful hotel with fantastic views! The only problem we had was that the air con was not working When we asked at reception they said that wasn’t working , they didn’t mention that at check in or offered any solution! But the rest was just perfect!
Stayed 2 nights in May 2022

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a one night stay in the hotel and only wished it could have been longer! Spectacular views, friendly staff, a lovely big clean room and a pleasant experience in the spa. We had a meal in the bar area at night which was good and enjoyed the breakfast the next morning which was self service buffet style, however we did not see any warm food options. We would stay again.
Stayed 1 night in Apr 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Stayed 2 nights in Mar 2022

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Sisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
Amazing view from the hotel and seems every room has access to balcony facing sunset of the mountain! Very comfortable and we’ll maintained hotel. Only negatives were the staff at the restaurant don’t speak English well, and if we have any question or want anything we were told to use hotel app scan via QR code for everything. Which is sometimes slow in response.
Stayed 3 nights in Dec 2021

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing views.
The views are spectacular, the restaurant has a delicious local food, the spa experience is also very good with an infinity heated pool. Great base for hiking in the mountains.
View from the hotel.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

EDUARDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Jan, Oxford UK

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful view. Terrace needs a lot more chairs! We found bar preferable to dining room.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location
Fantastic views from our room and the restaurant more than lived up to our expectations. Very comfortable room & bed, with good quality pillows. Breakfast buffet would have been even more excellent if they hadn't run out of some dishes because of the unexpected number of guests resulting from the sandstorm, which had closed airport. We did think staff should have forewarned us that 11pm was too late for us to order after dinner drinks to take to our room, as we had expected an hotel of this calibre to be more flexible.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay, but a little understaffed
Amazing location, beautiful hotel and very friendly staff. Unfortunately there was not enough staff, which sometimes was a problem. However, overall it was a great stay!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is stunning, unfortunately this time the mountain range was shrouded in clouds with cold winds and rain. Last year at the same period it was baking sun
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views. Bedrooms were clean and well equipped with balcony. Spa was nice although a shame that it costs extra. Breakfast was comprehensive.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with gorgeous views. Great hiking and walking from the door. Relaxing atmosphere in hotel and we had a pleasant large room. Food good. Spa was free with 4 nights stay and the infinity pool overlooking the mountains a real plus. Could do with coffee making facilities in room but bar was good
Stayed 4 nights in Mar 2019