Best Western Valley Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Valley Hotel

Exterior
Terrace/patio
Front of property
Executive Room, 1 Queen Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (GBP 15.50 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Buildwas Road, Ironbridge, Telford, England, TF8 7DW
  • Ironbridge Gorge
    1 min walk
  • Iron Bridge
    12 min walk
  • Coalbrookdale Museum of Iron
    14 min walk

Room options

Executive Room, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Comfort Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Comfort Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Best Western Valley Hotel

Riverwalk hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Best Western Valley Hotel offers 44 accommodations with a safe and complimentary bottles of water. 26-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Telford hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Valley Hotel. During your stay, you're just a quick walk from Ironbridge Gorge. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests speak favourably about the overall condition of the property and the area's walkability
  • Steps from Ironbridge Gorge and 5 minutes on foot from Museum of the Gorge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1345 square feet (125 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Best Western Valley Hotel. Self parking is free.

This 3-star Telford hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Best Western Valley Hotel has a restaurant on site.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,345 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Best Western Valley Hotel Telford
Best Western Valley Hotel
Best Western Valley Telford
Best Western Valley
Best Valley Hotel Telford
Best Western Valley Hotel Hotel
Best Western Valley Hotel Telford
Best Western Valley Hotel Hotel Telford

Best Western Valley Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 340 reviews" "
Rating 8 - Good. 114 out of 340 reviews" "
Rating 6 - Okay. 43 out of 340 reviews" "
Rating 4 - Poor. 9 out of 340 reviews" "
Rating 2 - Terrible. 5 out of 340 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Melanie

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, staff & service
Convenient for Ironbridge
Stayed 1 night in Aug 2024

8/10 Good

R.

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Repeat visit & not disappointed. Everything is still of a very high standard, from the warmth of the reception to dinner and on to breakfast. Will certainly return
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unique in every aspect as we had our own front door to walk out of and into the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and pleasant. The hotel was in a beautiful setting. Great location for the Ironbridge and parks. Lots of nice pubs within walking distance
Stayed 2 nights in Jul 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disturbed during the night due to a wedding. Staff very quick to help and room rate adjusted due to disturbance. Very kind and caring staff to me and my daughter. Clean and spacious room
Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great atmosphere and the staff couldn’t do enough for you
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Thank you.
Stayed 1 night in Jun 2024

6/10 Okay

Ann-marie

Travelled with partner
Liked: Cleanliness
Unfortunately our first room had an awful odour ((blocked drains). We spoke to staff immediately who were very pleasant but couldn’t help till the next morning as no spare rooms. The second room was much better standard but over looking airconditioning units which were noisey all night, the window didn’t shut properly so couldn’t shut the noise out. Very pleasant staff throughout but expensive room for problems we had.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay indeed
Friendly staff, clean room, comfy bed.
Stayed 1 night in Jun 2024

10/10 Excellent

Geoff

Stayed 4 nights in Jun 2024

2/10 Terrible

Nick

Travelled with partner
Liked: Cleanliness, amenities
They booked us in a room over the function room that was having a wedding disco till 12pm. They did not say anything about this when we booked the previous weekend or when we checked in. Given the number of rooms in their adjacent building they should have put some of the wedding guests in our room and put non-wedding guests away from the function room. Alas either greed or ineptitude of the hotel management. To not even say about it when we checked in shows how poorly they thought of non-we’d guests.
Stayed 1 night in Jun 2024

10/10 Excellent

Anita

Liked: Cleanliness, property conditions & facilities, room comfort
Very impressed with our room and the evening meal we had at the hotel. The staff were very friendly and attentive.
Stayed 1 night in Jun 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value & location
Easy check-in / out. Plenty of free parking. Short walk into centre of town. Reasonable price
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Stayed 1 night in Jun 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to all local attractions
Fab overnight stay during the half term. Only reason i knocked a point off was the lack of natural light but I liked everything else about the hotel. Staff were great, the food really good and easy walk to all local attractions. Would definitely recommend.
Stayed 1 night in May 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed for good access to Gorge attractions without being crammed into a tight space right by the bridge.
Stayed 2 nights in May 2024

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Hotel in an historic area !
I enjoyed my stay at the hotel . The friendliness of the staff ; the beautiful gardens leading into the municipal park (Deep End Dale ); the delicious food served in the hotel restaurant. My only disappointment was that my room did not have a window I could open or any kind of view at all. I thought, therefore, that the money I paid for my room and breakfast was not really value for money .
The Hotel - a view from the park
Stayed 1 night in May 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful. Good parking availability. Enjoyed the restaurant dinner service.
Stayed 1 night in May 2024

8/10 Good

Christopher, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was excellent for exploring the town and area as we were able to walk to everything we planned to visit. The staff were wonderful - always friendly and polite and helpful. An interesting old building, maintained to a reasonable standard but felt due for an update in some areas/respects. Our bed was not great and could do with replacement.
Stayed 2 nights in May 2024