See all properties

Mercure Telford Centre Hotel

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Telford Centre Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Interior
Exterior
Serves lunch and dinner
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • Parking available
  • Bar
  • Gym
  • Laundry

Explore the area

Map
Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Telford Shopping Centre
    5 min walk
  • Telford Town Park
    12 min walk
  • KFC
    3 min walk
  • Telford Central Station
    12 min walk

Room options

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 Double Bed, Accessible (Accessible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

The Telford Hotel, Spa & Golf Resort

Pool
Spa
Pet-friendly
Parking included
4.3 out of 5, Excellent, (674)
The price is €136
for 1 night
includes taxes & fees
1 Jan - 2 Jan
The Telford Hotel, Spa & Golf Resort

About this property

Mercure Telford Centre Hotel

Eco-certified hotel with full-service spa and fitness centre
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Telford Centre Hotel offers 153 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Telford Centre Hotel. During your stay, you're just a quick walk from Telford Shopping Centre. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Iron Masters Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Telford Shopping Centre and 12 minutes on foot from Telford Town Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Telford Centre Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the eco-certified Mercure Telford Centre Hotel. Parking is available for a fee.

This Telford hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
Iron Masters Restaurant – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Iron Masters Bar – This bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (4,004 square foot of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.00 per person
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Mercure Telford Centre Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 234 out of 522 reviews" "
Rating 8 - Good. 155 out of 522 reviews" "
Rating 6 - Okay. 66 out of 522 reviews" "
Rating 4 - Poor. 31 out of 522 reviews" "
Rating 2 - Terrible. 36 out of 522 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Good rooms. Good breakfast and pool area is decent
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Sean

Business traveller
Liked: Staff & service, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jenna

Stayed 2 nights in Sep 2024

8/10 Good

R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good but I did not like the illuminated bed headboard and the absence of a hook to hang coats etc.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing had best night sleep and can't wait to stay again Many thanks
Stayed 2 nights in Aug 2024

6/10 Okay

Katarzyna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hidden charges!
Out of order pool, no one told me about. £10/night parking charge.
Stayed 1 night in Aug 2024

8/10 Good

warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room but horrible pillows. Either lumpy or rock hard 😞
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but not perfect
Lovely hotel. Plenty of parking space. Did not like the breakfast set up. Prefer buffet style. Not that many options. Daughter disappointed that no Nuttela available. Went somewhere else for breakfast the next day. Nowhere to get a snack or drink. Just the bar! no vending machines. Nowhere nearby apart from KFC to get snack or drink either. On the plus side, pleasant reception staff, clean, comfy rooms, we had 2 adjoning ones due to family. Nice pool and jacuzzi with towels provided but lockers not secure. No key for them. Had to take a chance when using them which wasn't a comfortable feeling.
Stayed 2 nights in Apr 2024

2/10 Terrible

Haris

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
- upon booking the stay I did ask for it to be made special for our anniversary. This was not done - upon reaching the hotel we were greeted by a staff member more concerned with helping there young daughter get McDonald's rather than checking us - we had to pay a £15 charge for parking which was not passed on to us at the time of booking. - our room was not made special at all. Instead we were met by mouldy windows, a skittles on the floor, a mouldy bathroom, with yellow stained floor mats. - the gym: the pool was closed throughout our visit. The gym equipment had a lot of variety, but was old. The staff were all extremely friendly. And to get into the locker room you needed a separate code and so needed to wait for staff to get in. - the gym does not provide padlocks and the lockers do not work with smaller locks. The locker room is not clean and looks outdated, the showered were mouldy. the steam room was not clean and was mouldy and the sauna also did not feel clean and had broken pieces of wood. On one occasion there was workmen in the area and one was topless which was unnecessary. - The front line staff didn't really seem like they wanted to be there. They did meet every request but didn't seem so keen. - pool tables cost to use. You can't bring food from outside and eat in the seating areas in the hotel as they expect you to buy there food. - The windows have no safety locks. - the cleaner did not replenish our toilet paper or tissues.
Stayed 3 nights in Aug 2024

6/10 Okay

r

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Closed pool no info
The pool was closed not informed previous to arrival .dissapointed 12 yr old grandson .probably reason why i booked so he had free time so upset .
Stayed 1 night in Aug 2024

10/10 Excellent

kuldip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2024

8/10 Good

Henrietta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Excellent hotel great value for money comfortable stylish rooms. I would recommend staying here
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort
Good hotel water problems tho
Lovely friendly staff nice hotel but we had no hot water and had to have cold showers which resulted in us getting a partial refund
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was good for trip and staff very friendly plus bed was super comfortable. However, food in bar wasn’t great (had a pizza and garlic bread) and the bartender could not understand I wanted a normal Coke and gave me Diet Coke even after asking twice. While I got a good nights sleep, the attention to detail in regards to cleaning is severely lacking in the room. Old spiders webs, dirt, some red stuff on bedside light switch and very old hard water stains on shower seals. Would have complained but overheard at the check-in desk that they were fully booked so would not have done much good. Bottomline, nice staff and easy location off M54, but room conditions let it down massively. I do not plan to stay there again even with the low price offers. Disappointing.
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

S L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, friendly staff and easy checking process
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service
Bad communication
Hi Unfortunately disappointed with general customer service and lack of correct communication. On arrivals after a long day of traveling and work i asked if the pool was available for use and was told yes by check in/reception staff. However then when I went to use it i was told it was closed and had been for a while and wouldnt be opening any time soon. Couldn't use the steam room or sauna either. Very disappointing as was much looking forward to some down time. The food however was lovely and the staff in the restaurant were also so polite.
Stayed 1 night in Aug 2024