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The Telford Hotel, Spa & Golf Resort

4.0 star property

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Photo gallery for The Telford Hotel, Spa & Golf Resort

Front of property
Indoor pool, pool loungers
Front of property
Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • Laundry
  • Room service

Explore the area

Map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Ironbridge Gorge
    ‪1 min drive‬
  • Telford Golf Club
    ‪3 min drive‬
  • Blists Hill
    ‪6 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Classic Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Mercure Telford Centre Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, (551)
The price is €81
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Mercure Telford Centre Hotel

About this property

The Telford Hotel, Spa & Golf Resort

Eco-certified hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges and a health club are on-site.
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at The Telford Hotel, Spa & Golf Resort. During your stay, you'll be within walking distance of Blists Hill. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, manicures and pedicures or massages at Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a gym and golf lessons
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Blists Hill and 8 minutes from Telford Shopping Centre
  • Dogs welcome for a fee
The Telford Hotel, Spa & Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4133 square feet (384 square metres) and includes conference space. A health club, spa services, and a terrace are also featured at the eco-certified The Telford Hotel, Spa & Golf Resort. Self parking is free.

This 4-star Telford hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,133 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

The Telford Hotel, Spa & Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 690 reviews
Rating 8 - Good. 246 out of 690 reviews
Rating 6 - Okay. 74 out of 690 reviews
Rating 4 - Poor. 24 out of 690 reviews
Rating 2 - Terrible. 9 out of 690 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Julie

Disliked: Staff & service, property conditions & facilities
Breakfast was just lukewarm. No service at all. Tiny bathrooms and tired overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will stay here again
Great all round. I usually stay in three different hotels per week and this place is on my “will revisit” list. Comfortable & clean with friendly staff. Rooms are a little dated but the powerful hot shower and the super fast WiFi make up for that. Only tried one meal in the restaurant but the food was great too.
View from my room window
Cheers
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Half Term break
Really lovely hotel. Lovely and clean, staff were very friendly. Excellent value for money, really good breakfast and spa. Excellent location for visiting the Blists Hill Museum, within walking distance.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Excellent venue to relax in
Only there for one night but had 20% off food and drink through Hotels.com due to loyalty scheme. The hotel facilities were excellent and the food in the restaurant was excellent as was the breakfeast. As well as the location being perfect for visiting local sites we would have to commend the staff for their helpful attitude.
View from our bedroom
Stayed 1 night in Oct 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Telford hotel spa
Wonderful hotel lovely staff. Great spa. Only downside was the loudness of the bedroom doors. They were so loud and banged. They could do with a little rubber stopper like kitchen cupboards to stop the loud bang which wakes you up every time someone comes and goes
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
We’ve stayed at this lovely hotel before. We had a lovely greeting from the young lady on reception. Our room was very large, bathroom was nice, shame there’s no shower for the less abled as it was a very high bath to climb into. The room was clean but just looking a bit dated. The bed was extremely comfortable. We had a fire alarm going off intermittently one night for about an hour for which we were compensated with a free night in an upgraded room when we come back again. The breakfast buffet was really lovely with lots of things to choose from and I was so pleased to see fried bread as an option in the hot food! All the staff are really lovely and friendly too. We will definitely be returning!
The view from the restaurant
The view from the restaurant
Stayed 2 nights in Oct 2024

6/10 Okay

Tarana

Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Lovely stay with helpful friendly staff. On first night we were disturbed by faulty fire alarm, however, the hotel manager displayed excellent Customer service by offering a discount on the nights stay and a complimentary meal in restaurant. If we are ever in the area again we will definitely use The Telford Hotel Spa and Golf.
Stayed 2 nights in Oct 2024

8/10 Good

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Pippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, all staff friendly. Rooms clean. Golf course and facilities good. Spa and leisure facilities welcoming. Particularly good catering for gluten and dairy free guests. We travel a lot and this was the best breakfast with so much choice I didn’t feel I was missing out. Will be returning.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Stewart

Stayed 1 night in Sep 2024

6/10 Okay

Laura-Jane

Travelled with family
Liked: Cleanliness, staff & service
Liked the electric charge point. Didnt like our noisy neighbours
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

James

Business traveller
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay at The Telford Golf and Spa. Great value for money. Very close to Ironbridge.
Stayed 1 night in Sep 2024

4/10 Poor

Christopher

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is a little jaded and in need of a refurb.I was disappointed in the deluxe double room which was small and had dirt and cobwebs in corners and on roof. Bathroom was small and no hot water in the sink. The wardrobe was dirty inside also. Was last here in 2017 when it looked a lot better!
Stayed 2 nights in Sep 2024

10/10 Excellent

Camellia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service was amazing and the staff were so friendly. The quiet atmosphere was perfect for my baby and relaxing for ourselves it was perfect for a quiet get away for our anniversary
Stayed 1 night in Sep 2024

8/10 Good

Mansoor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a stray he smell from the bathroom from the moment you open the door the whole room would smell of that. They don’t have left but have like disabled access elevator type thing which is good but it’s not very convenient. Everything else was good. Great spa and nice staff :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for an upgrade to have a view of the Ironbridge Gorge, not sure what we expected but it view was mainly off an overgrown busy in front of the window. :) the hotel was nice, they pool area was good, breakfast was excellent.
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usually very good but…
This hotel is very convenient for us and the reception lady was very helpful and found me a robe for use in the spa. The breakfast is usually perfect but this time there was a shortage of all the cooked items and we had quite a wait and they came out one at a time. Wish you’d go back to serving tea and coffee rather than self service horrible machines.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very nice the staff are very friendly 😀 nice food all ways very hot .
Stayed 2 nights in Sep 2024