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The Imperial Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Imperial Hotel

On the beach
View from property
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
THE PARAGON, SA70 7HR, Tenby, Wales, SA70 7HR
  • Paragon Beach
    1 min walk
  • Harbour Beach
    5 min walk
  • Castle Beach
    5 min walk
  • Swansea (SWS)
    88 min drive

Room options

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

The Imperial Hotel

Sun and fun on the beach, near Tenby Beach
This hotel features a restaurant, a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a banquet hall.
The Imperial Hotel offers 44 accommodations with coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead. This Tenby hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Imperial Hotel. During your stay, you're just a quick walk from Paragon Beach. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a terrace
  • Steps from Paragon Beach and Ocean Commotion
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Imperial Hotel also features a terrace, a front desk safe, and a lift.
For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 9:30 AM.
On-site venue – This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (69 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children
  • Pet fee: GBP 10 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Tenby
Imperial Tenby
The Imperial Hotel Hotel
The Imperial Hotel Tenby
The Imperial Hotel Hotel Tenby

The Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 318 reviews" "
Rating 8 - Good. 103 out of 318 reviews" "
Rating 6 - Okay. 58 out of 318 reviews" "
Rating 4 - Poor. 46 out of 318 reviews" "
Rating 2 - Terrible. 26 out of 318 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Suzanne

Disliked: Cleanliness, property conditions & facilities, room comfort
Wait till the refurbishment is finished
Our room and bathroom was not clean. Just outside our window was a ledge that was covered with cigarette butts. Not pleasant at all. Having said that, the sheets and linen were clean and the shower was lovely and strong.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gareth

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly, service and perfect for the night before travelling further.
Stayed 1 night in Aug 2024

6/10 Okay

Clare

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hannah, Llanelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although rooms were dated, they were very clean and had good facilities. Staff were very friendly and helpful, would definitely stay here again and would recommend!
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Nice views from the bar. convenient for the town and beach
Stayed 2 nights in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with a lovely clean room with FANTASTIC view of the beach and sea. Great location for walking into town or the beach.
Stayed 3 nights in Jul 2024

4/10 Poor

Daniel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property was in a fantastic location, but was run down with white wash and paper over the cracks and mould (literally). Additionally the bathroom was not clean on arrival, with the loo even unflushed. Staff were good and the breakfast was the saving grace. Did not look like the website in any way shape or form. On the whole, disappointed and would not stay again which is a shame as it's location was 10/10 as I say.
Stayed 1 night in Aug 2024

6/10 Okay

Suzanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stunning location but tired and worn decor
Needs an update, stunning location but the worn decor and poor workmanship to repair lets it down.
Stayed 1 night in Aug 2024

10/10 Excellent

ligia

Liked: Cleanliness, staff & service
Location is great! Staff very nice, attentive, helpful, cheerful, kind
Stayed 2 nights in Aug 2024

8/10 Good

Kira

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, room comfort
Great location
Great location, staff were super friendly and helpful. Hotel is a bit old and tired but was perfectly clean and comfortable for a short break. If on 4th floor as we were be warned the water pressure isn’t great so the shower is useable but not very powerful if you need to wash long hair. Sitting on the terrace enjoying the stunning view was my favourite part of this hotel.
View from terrace
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location
Stayed 3 nights in Jul 2024

6/10 Okay

Vicky

Liked: Staff & service
Good location but that’s it
Great location and view out to sea but the building and the room is very dated. The carpet felt damp, mould on the unclean windows and a lumpy bed…..not great and wouldn’t stay again.
Stayed 2 nights in Jul 2024

4/10 Poor

amy, PISMO BEACH

Disliked: Cleanliness, staff & service, property conditions & facilities
Property has seen a better day. Uneven floors, peeling walls, dingy carpet. Staff flat affect. For the price , not worth it
Stayed 2 nights in Jul 2024

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Absolutely amazing hotel! Super clean, Staff were friendly and the food was outstanding! The area surrounding is great too as you are right in the centre
Stayed 4 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

6/10 Okay

Angela

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I would stay there again as it has a very good location i think a lot of money would have to be spent on it to bring it up to a good condition. Having said that, the staff were lovely
Stayed 2 nights in Jul 2024

2/10 Terrible

Zoe

Stayed 2 nights in Jul 2024

6/10 Okay

Barry

Stayed 2 nights in Jul 2024

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is desperate need of a big shake up .we arrived to the hotel expecting an up graded room to which they said they didn't have one when my father was told yes on the phone. We said ok to having the original room after feeling very dissapointed as it was a special weekend. The room we were in (room 23) had thread bare carpets and the bed was more like a hammock. The kettle also had lime scale in it which put me off from having a hot drink in the room. There was also paint coming from the walls. The breakfast was also of poor standards.
Stayed 1 night in Jul 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all really helpful, nothing was too much trouble. We found our room much better than anticipated having read some quite bad reviews. We were pleasantly surprised. There was a great choice for breakfast and evening meal was very nice too. Would definitely want to stay again. It is clear that the hotel is undergoing lots of maintenance and is being updated. This didn’t distract us in any way. Thank you for a lovely welcome and an absolutely lovely break!
Stayed 2 nights in Jul 2024