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Excelaris Grand Resort Conventions & Spa

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Excelaris Grand Resort Conventions & Spa

Outdoor pool
Family Room | Terrace/patio
Exterior
Family Master Suite , 6 pax | In-room safe, cots/infant beds, bed sheets
Daily local cuisine breakfast (MXN 290 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Blvd. Tequesquitengo S/N, Frente a Glorieta Las Alas, Jojutla, MOR, 08 10 2071
  • Glorieta de las Alas
    1 min walk
  • Tequesquitengo Lake
    11 min walk
  • Jardines de México
    11 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    32 min drive

Room options

View all photos for Junior Room

Junior Room | In-room safe, cots/infant beds, bed sheets

Junior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, cots/infant beds, bed sheets

Junior Suite

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, cots/infant beds, bed sheets

Family Room

  • Lake view
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Master Suite

Master Suite | In-room safe, cots/infant beds, bed sheets

Master Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Master Suite , 6 pax

Family Master Suite , 6 pax | In-room safe, cots/infant beds, bed sheets

Family Master Suite , 6 pax

  • Sleeps 5
  • 3 Double Beds

View all photos for Family Room

Family Room | In-room safe, cots/infant beds, bed sheets

Family Room

  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Similar properties

Front of property

Hotel Master Club

Pool
Spa
Kids pool
Parking included
3.7 out of 5, Good, (89)
The price is €91
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Hotel Master Club

About this property

Excelaris Grand Resort Conventions & Spa

Hotel in Tequesquitengo with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Excelaris Grand Resort Conventions & Spa offers 50 air-conditioned accommodations with a safe and a hairdryer. 60-inch LED televisions come with cable channels. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Excelaris Grand Resort Conventions & Spa. During your stay, you're just a quick walk from Glorieta de las Alas. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Regional cuisine while dining at Las Uvas
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Glorieta de las Alas and 11 minutes on foot from Tequesquitengo Lake
  • Pets welcome for a fee
Excelaris Grand Resort Conventions & Spa offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, gift shops/newsstands, and tour/ticket assistance are also featured at Excelaris Grand Resort Conventions & Spa. Self parking is free.

This 3.5-star Tequesquitengo hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to noon.
Las Uvas – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Los Rincones – On-site bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 500 metres
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to noon for a fee: MXN 290 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Uvas
  • Los Rincones

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Spa open select days
  • Spa tub

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 250.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 290 per person
  • Pet fee: MXN 500 per pet, per night
  • Crib (infant bed) fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

Excelaris Grand Resort Conventions Tequesquitengo
Excelaris Grand Resort Conventions
Excelaris Grand Conventions Tequesquitengo
Excelaris Grand Conventions
Excelaris Conventions & Spa
Excelaris Grand Resort Conventions Spa
Excelaris Grand Resort Conventions & Spa Hotel
Excelaris Grand Resort Conventions & Spa Jojutla
Excelaris Grand Resort Conventions & Spa Hotel Jojutla

Excelaris Grand Resort Conventions & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 107 out of 199 reviews" "
Rating 8 - Good. 52 out of 199 reviews" "
Rating 6 - Okay. 19 out of 199 reviews" "
Rating 4 - Poor. 12 out of 199 reviews" "
Rating 2 - Terrible. 9 out of 199 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ISIDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very clean aérea
Stayed 3 nights in Jul 2024

6/10 Okay

Cirilo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Service on restaurant average. Reception information on surrounding area poor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jesus, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized great customer service .
Stayed 3 nights in Jul 2024

4/10 Poor

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very Nice, Hotel probably Nicest Hotel I. The area unfortunately staff does not Give You Good Feel when it Comes Customer Service, we are getting married in this area and we’re interested in looking at the hotels for a future date for our guest and the girl working at the front desk not the one with the glasses the other one had such a horrible attitude I do not understand how a hotel like this higher somebody like that with that type of personality to be at the front desk to receive guest. Hotel is nice compared to others in the area, but the staff a lot of work. Every time I ask for something You feel like you were Doing them a favor.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

erika

Liked: Cleanliness, staff & service
Hotel Limpio y Basico
El hotel esta bien para pasar 1 o 2 nochea...basico, limpio, ciartos auper amplios...las inatala ionea de la alberca se ven lindas aunq no las utilize Los colchones de la cama (hab 210) uno en particular muy desgastado...el baño limpio pero ya se le ven sus años...
Stayed 1 night in Feb 2024

10/10 Excellent

luis arturo

Stayed 2 nights in Oct 2023

10/10 Excellent

Mario Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Lili

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pésima experiencia. No nos dejaron dejar nuestro equipaje en resguardo un par de horas después de hacer check-out, aunque les explicamos que nuestro coche estaba descompuesto y que teníamos que ir por él, por lo que tuvimos que caminar un par de kms cargando el equipaje. En la habitación las camaristas, en un lapso de media hora, abrieron tres veces la puerta sin tocar.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay & service! Special thanks to the security guard, Daniel, for looking out for us and making sure we’re safe.
Stayed 5 nights in Jul 2023

8/10 Good

Mireya

Liked: Cleanliness, staff & service
Good but installations needs to be renovated
The costumer service was absolutely great. Their included breakfast is also very good as well as the views from some rooms. However, the gym area needs to be renovate as well as the internet and water service. We didn’t have internet and hot water for half of our stay and they didn’t anything to compensate the issues.
Stayed 2 nights in Jan 2022

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking garden. Could be a much better hotel
Not a wheelchair-friendly hotel. Some maintenance issues. Garden is the best feature. Excellent service. I had three perception that there could be more security
Beautiful swimming pool although not heated
Stayed 1 night in Nov 2021

8/10 Good

youxian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene vista al lago
El hotel está bonito y por suerte nos toco la habitación con vista al lago
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We liked the spacious room and the pool with a bar. The breakfast was generous. The rooms are not that refined overall.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Brian, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a Stay
In a very interesting region of Mexico this is an excellent, well kept hotel. Very clean, manicured grounds, good restaurant, good security, outstanding staff and a perfect location to large Lake Tequesquitengo. Well worth a stay. Brian Clark, San Diego
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
attending a wedding in Teques
This is a nice hotel. The service was great, the staff was helpful. We enjoyed the buffet fair style breakfast that was included. We attended a wedding, and the hotel was good place to get prepared for it and relax after it. It is in walk distance from restaurants with regular quality.
Stayed 3 nights in Dec 2018

2/10 Terrible

Dan, Mexico city

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel has nothing to do with the stars that it says that it has, We arrived late that night after a wedding and the door wasn’t opening, because it’s seams to be damaged. The bed was very uncomfortable the same as the pillows and the linens with the worst quality. And all of the bedroom too old.
Stayed 1 night in Oct 2018

2/10 Terrible

Pamela, Mexico

Disliked: Staff & service
Terrible experience, the staff wasn't helpful at all
Stayed 1 night in Jul 2018

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
Pool was dirty, room was dirty, no soap, no internet was having trouble getting wi-fi food was horrible. One of my guest got stomack sick my food was horrible. I order a sirloin but i don't know what it was taste very funny and the meat was very hard to chew. NOT GOOD
Stayed 1 night in Apr 2018

4/10 Poor

Fernando, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price it's overrated
The price that you pay its overrated, because the service, the food, the room, I espected more for what I pay.

8/10 Good

Abraham Everardo

Stayed 2 nights in Aug 2024

8/10 Good

Ranulfo

Travelled with family
Liked: Cleanliness, staff & service
No hay
Stayed 1 night in Aug 2024