Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is not available.
City hotel Terneuzen offers 79 accommodations with coffee/tea makers and free toiletries. Rooms open to balconies. This Terneuzen hotel provides complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at City hotel Terneuzen. During your stay, you'll be close to Witte's Museum. Free WiFi in public areas, free self-parking and a restaurant are available.
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Continental breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes bicycles to rent
9 minutes by car from Witte's Museum and 10 minutes from Axel Water Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and a vending machine are also featured at the eco-certified City hotel Terneuzen. Free self parking is available.
This 3-star Terneuzen hotel is smoke free.
For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
City's Diner – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
Dutch, English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free self parking on site
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22.50 for adults and EUR 11.25 for children
A bar/lounge
A restaurant
Restaurants on site
City's Diner
Things to do
Bicycle rentals
Billiards/pool table
Books
Games
Library
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Multilingual staff
No housekeeping service
Tour and ticket assistance
Outdoors
Terrace
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch TV
Food and drink
Coffee/tea maker
Electric kettle
Tea bags/instant coffee
More
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
LED lighting
Recycling
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 29.50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 29.50
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately EUR 22.50 for adults and from EUR 11.25 for children
Early check-in fee: EUR 29.50 (subject to availability)
Late check-out fee: EUR 29.50 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
National rating
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.
Property is also known as
Hampshire City Terneuzen
Hampshire Hotel City Terneuzen
City hotel Terneuzen Hotel
City hotel Terneuzen Terneuzen
Hampshire Hotel City Terneuzen
City hotel Terneuzen Hotel Terneuzen
City hotel Terneuzen Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 43 out of 199 reviews
10 - Excellent
43
Rating 8 - Good. 91 out of 199 reviews
8 - Good
91
Rating 6 - Okay. 49 out of 199 reviews
6 - Okay
49
Rating 4 - Poor. 11 out of 199 reviews
4 - Poor
11
Rating 2 - Terrible. 5 out of 199 reviews
2 - Terrible
5
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
KEITH
2 Nov 2024
Liked: Cleanliness
reception desk very good.
Personnel at reception desk very helpful. Evening meals and breakfast service not up to 3 star standard. Service at room makeup each day lacking in replacements.
Staff are super friendly and fantastic
Great hotel for a one night stay. Unfortunately, The room was cold and it took very very long to get hot water in the shower. The water glasses had not been changed, and because they were stacked, mould had formed between the glasses.
Willem
Stayed 1 night in Dec 2020
6/10 Okay
Michael
Business traveller
28 Jan 2020
Liked: Staff & service
Not a good experience
The kitchen was closed for renovations and limited menu , not ideal , construction work went on until about 8pm each night , door in my room kept locking and wouldnt unlock
Walls seemed a bit thin as could hear talking until early morning.
Hottest day of year could have done with at least a fan in the room.
Room was OK.
Breakfast was good
Regular customer at this hotel but still appreciate the welcoming staff and the additional touch of a welcome back note and some treats for my first stay in the new year!
Accommodating staff provided excellent.
Meals and a comfortable room and bed 😊
The standard rooms are a tad small but perfectly fine for a short business trip would advise the bigger room/suite if you were staying longer.
Great room - refurbished and so modern comfortable contemporary room. Restaurant was good, Friendly staff in reception, restaurant and throughout the hotel. Liked the fact that I advised of a broken light bulb and this was fixed in a timely manner.
I stayed in this hotel on a business trip. The rooms condition and public spaces are very basic, seem tired and require refurbishment. It lacks noise insulation between the rooms/corridors etc. I experienced difficulties sleeping for both nights I stayed there.
The restaurant and food served are good. Breakfast is ok as well.
STAYED HERE MANY TIMES VERY PLEASANT HOTEL FOOD GOOD BUT A LITTLE PRICY ON LAST VISIT STAFF VERY FRIENDLY AND ANY REQUESTS ACTED ON WILL STAY AGAIN WHEN THIS WAY