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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Mercure Tetovo, you're just a quick walk from Shar Mountains National Park. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.

  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Shar Mountains National Park and a 2-minute drive from Tetovo Museum
  • Airport and local-area shuttle service available for a fee

Mercure Tetovo ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Tetovo

Everyone (5) Couples (2) Family (4)
4 out of 5
The rooms are really big and comfortable. Sometimes in the evening it gets loud because of the music in the restaurant at the top floor. The breakfast was a little poor but okay.

Posted by on 30 Jul 2024

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5 out of 5
Sehr schön und sehr ruhig

Posted by on 26 Jan 2024

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4 out of 5
Perfect hotel, but the lights in the rooms are very low. It can be better.

Posted by on 21 Jul 2023

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4 out of 5
Ok

Posted by on 4 Mar 2023

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5 out of 5
Wir waren rundum zufrieden!

Posted by on 25 Sep 2022

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2 out of 5
Für minibar Eine Redbul zwei Wasser 15 euro

Posted by on 22 Jul 2022

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4 out of 5
Das Hotel ist sehr schön und modern ausgestattet. Leider ist das Personal aber nicht sehr "geübt" in Punkto Service... beim einchecken wurden bspw. einfach die Zimmer-Karten überreicht ohne zu sagen welches Zimmer ich bekomme und wie ich dort gelange... Schöne wäre es zudem gewesen, wenn man wenigstens ein freundliches Lächeln bekommt, wenn man bei der Rezeption vorbei läuft...

Posted by on 19 Jul 2021

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4 out of 5

Posted by on 5 Jun 2021

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5 out of 5

Posted by on 8 Jan 2021

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5 out of 5
einfach alles Neu sehr Sauber und sehr nettes und hilfsbereites personal

Posted by , from Schweiz on 21 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Mercure Tetovo

Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Tetovo. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2583 square feet (240 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Mercure Tetovo. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. This 5-star Tetovo hotel is smoke free.

  • 101 guestrooms or units
  • 12 levels
  • Conference rooms
  • 2583 sq ft of conference space
  • 240 sq. m of conference space
  • Built in 2018
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Mercure Tetovo offers 101 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. This Tetovo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Fireplace
  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests can enjoy buffet breakfast for a fee.

On-site venue – This brasserie serves lunch and dinner.

On-site venue No. 2 – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MKD 430 for adults and from MKD 430 for children
  • Airport shuttle fee: MKD 7380 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Tetovo Hotel
  • Mercure Tetovo Hotel
  • Mercure Tetovo Tetovo
  • Mercure Tetovo Hotel Tetovo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.