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Mercure Newbury West Grange Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Newbury West Grange Hotel

Reception
Exterior
Premium bedding, in-room safe, individually furnished, desk
Property entrance
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Cox's Lane, Bath Road, Midgham, Thatcham, England, RG7 5UP
  • 4 Kingdoms Adventure Park
    7 min drive
  • Greenham Common
    7 min drive
  • Bucklebury Farm Park
    9 min drive
  • Farnborough (FAB)
    52 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, individually furnished, desk

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, in-room safe, individually furnished, desk

Superior Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds

Regency Park Hotel

Pool
Hot tub
Spa
Parking included
4.1 out of 5, Very good, (593)
The price is €83
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Regency Park Hotel

About this property

Mercure Newbury West Grange Hotel

Hotel in Thatcham with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Mercure Newbury West Grange Hotel offers 63 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Mercure Newbury West Grange Hotel, you'll be within walking distance of Kennet & Avon Canal. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 2-minute drive from Kennet & Avon Canal and a few minutes from St. Mary's Church (Thatcham)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 699 square feet (65 square metres) and includes conference space. The business-friendly Mercure Newbury West Grange Hotel also features a garden, a picnic area, and coffee/tea in common area. Self parking is free.

This 3.5-star Thatcham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Mercure Newbury West Grange Hotel has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 15 hours per day
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 699 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Handrails in stairways (51 centimetre high)
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch HDTV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 10 for children
  • Crib (infant bed) fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 1:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 15 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Thatcham
Mercure bury West Grange That
Mercure Newbury West Grange
Mercure Newbury West Grange Hotel Hotel
West Grange
West Grange Hotel
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Hotel Hotel Thatcham

Mercure Newbury West Grange Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 110 out of 352 reviews" "
Rating 8 - Good. 157 out of 352 reviews" "
Rating 6 - Okay. 45 out of 352 reviews" "
Rating 4 - Poor. 23 out of 352 reviews" "
Rating 2 - Terrible. 17 out of 352 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were pleasant, the room was nice and spacious, breakfast was ok, if you wanted poached eggs which i normally like be prepared to pay £3 for the privilege
Stayed 2 nights in Sep 2024

8/10 Good

Barry

Stayed 2 nights in Sep 2024

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as described.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Stayed 1 night in Aug 2024

8/10 Good

Shanita

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for a family event it was just perfect for location large car park clean and comfortable with air conditioning I thought the cost for breakfast was a little high though but other than that a great stay
Stayed 2 nights in Aug 2024

6/10 Okay

Penny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Laura on reception was helpful and friendly. Excellent parking and EV charging. The front garden is very pretty. A bus stops just up the road that goes into Newbury if you want to leave the car behind. Cons: Freeview TV not working - either no signal or screen pixelated. No BBC channels even it it had worked. Expected to eat dinner off a coffee table in the bar after booking a table in the restaurant for dinner. The restaurant was set up for a wedding the next day so was not being used. We cancelled the booking and had a really nice meal at the Berkshire Arms just down the road. The flush on the toilet worked but was very stiff. It was not clear which way to turn on the tap on the wash basin and so I kept dowsing myself and the entire room with water! The room was very hot. The air con seemed to work on one setting only, so was too strong. Turning it down had no effect so we turned it off. We have stayed here before but now there seems to be fewer staff (poor waitress in duty at breakfast on Sunday was rushed off her feet and there were dirty dishes left on tables, empty fruit option bowls, long waits for hot food to be refilled etc) and, generally, an air of the place just getting by. We came to attend the Battle Proms at Highclere Castle as this hotel is not far away and so we were out most of the stay but we will look for another hotel next year.
Stayed 2 nights in Aug 2024

6/10 Okay

Charlotte H

Disliked: Cleanliness, property conditions & facilities
Bathroom stank of vomit
Stayed 1 night in Aug 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Mark

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Wont rush back.
Slightly dirty room, not sure if it was old sick or a split drink on the floor by my bed, but that was nice to find. Letting workmen start sawing, hammering and grinding outside my window at 7:30am was also a great addition to my stay. Thanks.
Stayed 1 night in Jul 2024

8/10 Good

LEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel for close to aldermaston
Ok hotel for close to aldermaston with EV chargers, easy parking , down side was room very hot and waited a hour for dinner. On the Room was uncomfortable as no aircon and was very hot even with a fan and windows open.
Stayed 1 night in Jun 2024

6/10 Okay

Jamie

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay
We stayed in the double room which was compact ,clean and comfortable and fine for a night or two with minimal luggage. Any longer, it would have been too cosy and any more luggage, you would not have room to store it. The staff were helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Proximity to Wasing Park (concert venue), hearty breakfast. Cons: Poor mattress (backache), door/corridor noise.
Stayed 1 night in Jun 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michael

Stayed 1 night in May 2024

2/10 Terrible

shayne

Disliked: Staff & service, property conditions & facilities
Avoid unless you have no other choice.
A disturbed nights sleep as there was a function on at the hotel and guests at this function were stood outside my ground floor room partying and smoking until after 1am even though the hotel assured me my room was away from the function area. In the morning i had to sit on a low chair and table to eat my breakfast even the the dining room was set up and empty as it was reserved for the afore mentioned party none of whom had turned by the time i was finished and left. The experience was so bad I left that morning even though I had booked a second night there and lost my money on that one. The staff i dealt with didnt appear to care or offer any way to mitigate the poor service ie move room or have a room service breakfast. I have stayed here multiple times in the past and the service has steadily deteriorated over that time. Needless to stay this will be my last stay there.
Stayed 2 nights in May 2024

8/10 Good

Stephen

Stayed 2 nights in Apr 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disappointed
the overall stay was satisfactory, however there was no hot water for a shower or shave on the last day. I had to boil a kettle to have a shave. No apology or recompense was offered by staff.
Stayed 3 nights in Apr 2024

4/10 Poor

Lee

Liked: Staff & service
Disliked: Property conditions & facilities
Poor but staff friendly and helpful
We came to go to a family funeral and were really pleased to have our room upgraded. However the broken blind which looked mouldy, the mouse trap visible to customers behind the coffee machine at breakfast, the overpriced coffee from a machine when a proper coffee machine was turned on and just not used, did not add any further enjoyment to this. The food was good and the staff really tried to be helpful and were really polite, but the stench in the corridor from what we were told was having the carpet cleaned added to the overall experience. I then had a look at floor map in the room in case of a fire and even the layout of our room was wrong, which is a bit worrying. The staff really tried but not being able to contact Mercure on their website easily has led to this being put on here which isn't fair to the demotivated staff who tried their best.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the ground floor which we asked for. It was freshly decorated and very clean. The staff were very polite and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Anna on the front desk was great. Sadly there is no gym.
Stayed 3 nights in Feb 2024