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Mercure Newbury West Grange Hotel

3.5 star property

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Photo gallery for Mercure Newbury West Grange Hotel

Reception
Exterior
Property entrance
Premium bedding, in-room safe, individually furnished, desk
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Cox's Lane, Bath Road, Midgham, Thatcham, England, RG7 5UP
  • Newbury Racecourse
    ‪9 min drive‬
  • Donnington Castle
    ‪10 min drive‬
  • Highclere Castle
    ‪20 min drive‬
  • Farnborough (FAB)
    ‪52 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, individually furnished, desk

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, in-room safe, individually furnished, desk

Superior Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Newbury West Grange Hotel

Hotel in Thatcham with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Mercure Newbury West Grange Hotel offers 63 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Mercure Newbury West Grange Hotel, you'll be within walking distance of Kennet & Avon Canal. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 2-minute drive from Kennet & Avon Canal and a few minutes from St. Mary's Church (Thatcham)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 699 square feet (65 square metres) and includes conference space. The business-friendly Mercure Newbury West Grange Hotel also features a garden, a picnic area, and coffee/tea in common area. Self parking is free.

This 3.5-star Thatcham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Mercure Newbury West Grange Hotel has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 15 hours per day
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 699 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Handrails in stairways (51 centimetre high)
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch HDTV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 10 for children
  • Crib (infant bed) fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 1:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 15 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Thatcham
Mercure bury West Grange That
Mercure Newbury West Grange
Mercure Newbury West Grange Hotel Hotel
West Grange
West Grange Hotel
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Hotel Hotel Thatcham

Mercure Newbury West Grange Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 112 out of 357 reviews
Rating 8 - Good. 158 out of 357 reviews
Rating 6 - Okay. 46 out of 357 reviews
Rating 4 - Poor. 24 out of 357 reviews
Rating 2 - Terrible. 17 out of 357 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and management went the extra mile to assist us and make us feel welcome! Special mention of thanks to Rupa our hostess that gave us excellent service, nothing was too much trouble for her.. definitely an asset to the team Mercure will definitely be seeing us in the near future. Highly recommend this Hotel to everyone
Stayed 1 night in Nov 2024

10/10 Excellent

Connor

Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I would definately stay there again amazing service with a smile
Stayed 1 night in Nov 2024

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

ian, Wotton Under Edge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good solid stay at a very clean hotel with good unobtrusive staff service. Not sparkling, but good all round.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Treated very well
Stayed 2 nights in Nov 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and our stay was comfortable and the room was presented very well. Breakfast is very good
Stayed 1 night in Oct 2024

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were pleasant, the room was nice and spacious, breakfast was ok, if you wanted poached eggs which i normally like be prepared to pay £3 for the privilege
Stayed 2 nights in Sep 2024

8/10 Good

Barry

Stayed 2 nights in Sep 2024

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as described.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Stayed 1 night in Aug 2024

8/10 Good

Shanita

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for a family event it was just perfect for location large car park clean and comfortable with air conditioning I thought the cost for breakfast was a little high though but other than that a great stay
Stayed 2 nights in Aug 2024

6/10 Okay

Penny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Laura on reception was helpful and friendly. Excellent parking and EV charging. The front garden is very pretty. A bus stops just up the road that goes into Newbury if you want to leave the car behind. Cons: Freeview TV not working - either no signal or screen pixelated. No BBC channels even it it had worked. Expected to eat dinner off a coffee table in the bar after booking a table in the restaurant for dinner. The restaurant was set up for a wedding the next day so was not being used. We cancelled the booking and had a really nice meal at the Berkshire Arms just down the road. The flush on the toilet worked but was very stiff. It was not clear which way to turn on the tap on the wash basin and so I kept dowsing myself and the entire room with water! The room was very hot. The air con seemed to work on one setting only, so was too strong. Turning it down had no effect so we turned it off. We have stayed here before but now there seems to be fewer staff (poor waitress in duty at breakfast on Sunday was rushed off her feet and there were dirty dishes left on tables, empty fruit option bowls, long waits for hot food to be refilled etc) and, generally, an air of the place just getting by. We came to attend the Battle Proms at Highclere Castle as this hotel is not far away and so we were out most of the stay but we will look for another hotel next year.
Stayed 2 nights in Aug 2024

6/10 Okay

Charlotte H

Disliked: Cleanliness, property conditions & facilities
Bathroom stank of vomit
Stayed 1 night in Aug 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Mark

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Wont rush back.
Slightly dirty room, not sure if it was old sick or a split drink on the floor by my bed, but that was nice to find. Letting workmen start sawing, hammering and grinding outside my window at 7:30am was also a great addition to my stay. Thanks.
Stayed 1 night in Jul 2024

8/10 Good

LEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel for close to aldermaston
Ok hotel for close to aldermaston with EV chargers, easy parking , down side was room very hot and waited a hour for dinner. On the Room was uncomfortable as no aircon and was very hot even with a fan and windows open.
Stayed 1 night in Jun 2024

6/10 Okay

Jamie

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay
We stayed in the double room which was compact ,clean and comfortable and fine for a night or two with minimal luggage. Any longer, it would have been too cosy and any more luggage, you would not have room to store it. The staff were helpful.
Stayed 2 nights in Jun 2024