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Columbia River Hotel, Ascend Hotel Collection

2.5 star property

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Photo gallery for Columbia River Hotel, Ascend Hotel Collection

Lobby
Property grounds
Miscellaneous
Lunch and dinner served, pool views
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
3223 Bret Clodfelter Way, The Dalles, OR, 97058
  • Columbia River Gorge National Scenic Area
    ‪1 min walk‬
  • The Dalles Dam Visitor Center
    ‪15 min walk‬
  • Sunshine Mill Winery
    ‪3 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony (Efficiency, Water View)

Suite, 2 Queen Beds, Non Smoking, Balcony (Efficiency, Water View) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Balcony (Efficiency, Water View)

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Pool View (Efficiency, Balcony)

Suite, 1 King Bed, Non Smoking, Pool View (Efficiency, Balcony) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Pool View (Efficiency, Balcony)

  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Balcony, Water View)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Balcony, Water View)

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Columbia River Hotel, Ascend Hotel Collection

Hotel with free breakfast, near The Dalles Dam Visitor Center
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Columbia River Hotel, Ascend Hotel Collection offers 112 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium satellite televisions are provided. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This The Dalles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Columbia River Hotel, Ascend Hotel Collection. During your stay, you're just a quick walk from Columbia River Gorge National Scenic Area. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy ocean views while dining at Portage Grill
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym and hiking/biking trails
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 15 minutes by foot from The Dalles Dam Visitor Center and a 3-minute drive from Sunshine Mill Winery
  • Dogs welcome for a fee (restrictions apply)
Columbia River Hotel, Ascend Hotel Collection offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2964 square feet (275 square metres) and includes conference space. The business-friendly Columbia River Hotel, Ascend Hotel Collection also features barbecue grills, a picnic area, and coffee/tea in common area. Self parking is free. A complete renovation of Columbia River Hotel, Ascend Hotel Collection was completed in January 2024.

This The Dalles hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 5:00 AM to 9:00 AM.
Portage Grill – Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Full Bar, Beers on Tap. – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Full Bar, Beers on Tap.
  • Portage Grill

Things to do

  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2,964 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Dalles
Shilo Inn Suites Hotel Dalles
Shilo Inn Suites Hotel The Dalles
Columbia River Hotel, Ascend Hotel Collection Hotel
Columbia River Hotel, Ascend Hotel Collection The Dalles
Columbia River Hotel, Ascend Hotel Collection Hotel The Dalles

Columbia River Hotel, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 56 reviews
Rating 8 - Good. 14 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is really beautiful and grand! And the rooms are nicely appointed. I like that there is a balcony to the room we are in. We have a view of the river. The room is very clean and the sheets are soft. Very happy!
Stayed 1 night in Dec 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views from rooms and restaurant. Very clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paulette

Liked: Amenities
They have been doing some remodeling and not it’s not complete. It is beautiful and comfortable and fresh and clean. The staff was wonderful. I would give it a 10.
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is amazing and worth the stay alone but the views are a nice bonus!
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan, HONOLULU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic check-in, great staff
Stayed 1 night in Nov 2024

8/10 Good

Thamires

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast was just a paper bag full of bagels and Jimmy dean sandwiches. They said they had a cafe but it wasn’t even unpacked or opened so couldn’t even go. Overall the service was great and we stayed in the “new building” which was nice and upgraded and very spacious.
Stayed 1 night in Nov 2024

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I've thought about this since actually checking in. While it's a nice hotel and I mean that, the staff are also awesome it's actually the work that they did was really half ass. If someone that worked for my companies did the project management of the renovation that they did I'd fire them. The hotel in general is nice but you can see that ownership went for cheap and easy instead of trying to elevate their property to be the hotel in town instead of some fresh paint and some cheap lipstick. I say this as they did room reno's but forgot to add a ceiling lights so even with all the lights (one pot light and a double bedside reading light) the room is really dark, they choose to leave the org. shower diverters and tubs even though they did new tiles in the bathrooms and gave them all facelifts. Diverters from Moen are under a $100US and would have provide better water temp balancing, looks and the feeling that the ownership wasn't trying to cheap out. The fire doors aren't set properly at all and you can hear them close from a hall away so if you're beside one like I was ask to be moved to another room as it's none stop closing banging.The staff was excellent and this review isn't about them shouldn't reflect on them as the reception staff and cleaning staff were super friendly and knew their jobs. Seriously though, you guys need to hire proper management for your renovations as this was barely passible considering what you could have done with marginally more budget.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Dam view is awesome
Service was good, bed comfortable, interior wasn’t great /but not terrible.. exterior, especially the grounds antiquated, unkept, run down, looks as if owners aren’t paying attention to detail at all.. should be , could be a beautiful property considering location and view..CEO better put on a pair of jeans, roll up his or her sleeves and go work before he or she loses the opportunity..make a difference, start with this property..
Stayed 2 nights in Nov 2024

6/10 Okay

Candance

Stayed 1 night in Aug 2024

4/10 Poor

Lori

Travelled with partner
The wall heater/ac was very old ( original) and very loud. We didn’t run it at night especially cuz it was too loud to sleep. Only had blinds and no curtains so was very light from the streetlights. Towels were paper thin. The bed was comfortable and room was clean.
Stayed 3 nights in Nov 2024

8/10 Good

Albino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is great. Convenience store and restaurant nearby.
Stayed 1 night in Nov 2024

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, property conditions & facilities
You can see the damb.
Stayed 1 night in Oct 2024

6/10 Okay

Monty

Liked: Cleanliness, staff & service, amenities
The room was nice. The bathroom was a little rough, especially the tub. Unfortunately, not sure if I would recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and loved the restaurant.
Stayed 2 nights in Sep 2024

8/10 Good

Eva

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was comfortable. Still needs some updates. Access was great, and was plenty of area to take the dog out. They need to update/repair the doors from outside to halls where rooms were. Some don't latch unless you manually pull them closed, so security could be iffy. Overall, it was an OK
Stayed 2 nights in Sep 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off Hwy 97
Stayed 1 night in Sep 2024

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Right on the Columbia River
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Candance

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself was fine . No elevator and the rooms were a long way from the front desk . The restaurant staff was awesome ! The views were beautiful, the rooms were nice ! The staff at the front desk made me feel unwanted and belittled me . If we weren’t here on business and it was vacation I would be super sad they talked to me that way when I was paying my money to stay there !! Hateful ladies ! All of them !
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Stayed 3 nights in Sep 2024

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Roberta, Oldtown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This newly remodeled property was the perfect stopover for us as we traveled. The staff was pleasant, the dining room menu was varied and the atmosphere was warm and welcoming. The only thing that was mildly off putting was the C&W music which was too loud in the portico and foyer. I like country as much as the next person but the volume could come down a notch. Overall I’d give a 9.5 out of 10!
Stayed 1 night in Oct 2024