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Novotel Den Haag City Centre

4.0 star property

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Photo gallery for Novotel Den Haag City Centre

In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
Hofweg 5-7, The Hague, 2511 AA
  • De Passage
    ‪1 min walk‬
  • Binnenhof
    ‪3 min walk‬
  • Mauritshuis
    ‪4 min walk‬
  • The Hague (HAG)
    ‪1 min walk‬

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | View from property

Executive Room, 1 Double Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Novotel Den Haag City Centre

Pet-friendly The Hague hotel connected to a shopping centre, a quick walk to Mauritshuis
This smoke-free hotel features a restaurant, 15 beach bars and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and self parking. Housekeeping is available on request.
Novotel Den Haag City Centre offers 113 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This The Hague hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Den Haag City Centre. During your stay, you'll be connected to a shopping centre and just a quick walk from De Passage. You'll find features such as free WiFi in public areas, plus 15 beach bars and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy international cuisine while dining at Gallery61
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute walk from Mauritshuis and a 4-minute drive from Madurodam
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 15 beach bars and a bar/lounge. Business amenities include a business centre, 2 meeting rooms, and coworking spaces.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 969 square feet (90 square metres) and includes a conference centre. A fitness centre, a terrace, and an arcade/games room are also featured at the business-friendly Novotel Den Haag City Centre. Parking is available for a fee. A complete renovation of Novotel Den Haag City Centre was completed in February 2020.

This 4-star The Hague hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Gallery61 – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person
  • 15 beach bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gallery61

Things to do

  • Arcade/game room
  • Art gallery
  • Beach club
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping centre

Family friendly

  • Arcade/game room
  • Children's toys
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (969 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Parking for electric, hybrid, and LPG vehicles is not available at this property.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.20 per person, per night, up to 21 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 35 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Den Haag Novotel
Haag City
Novotel City Centre Den Haag
Novotel Den Haag Centre
Novotel Den Haag City
Novotel Den Haag City Centre
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre Hotel The Hague
Novotel Den Haag City Centre The Hague
Novotel Haag
Novotel Hotel The Hague
Novotel The Hague
The Hague Novotel
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre The Hague
Novotel Den Haag City Centre Hotel The Hague

Novotel Den Haag City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 272 reviews
Rating 8 - Good. 94 out of 272 reviews
Rating 6 - Okay. 26 out of 272 reviews
Rating 4 - Poor. 9 out of 272 reviews
Rating 2 - Terrible. 3 out of 272 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Grat location, friendly staff and very accommodating for early check-in and late check-out. A few amenities lacking in room.
Stayed 1 night in Dec 2024

6/10 Okay

Radu

Business traveller
Liked: Cleanliness, staff & service
Outdated and cheap feeling
Stayed 3 nights in Nov 2024

10/10 Excellent

Patrick, Oranjestad

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Very disappointing. I stayed here with my two children, but only two beds had been made up us on our arrival. On our first evening, the shower flooded because the drain was blocked. I reported this, and was told it had been fixed, but the same problem recurred the next day. I was moved into a different room, but yet again only one bed had been made up for my boys. And yet again, the shower drain was blocked. There are some helpful staff at this hotel, but several were surly, and unhelpful. Some of the towels were threadbare, and the carpet under the bed had not been vacuumed in a very long time. The furniture was cheap and the walls scratched. On one day, our towels weren't changed. On several days, we weren't given new tea or coffee supplies. The beds are comfortable, and the location is excellent, but I wouldn't stay here again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Tamara Cynthia, San Francisco

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Aug 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
The biggest problem is guests can't control the temperature in the room. I stayed in August, couldn't make the room colder and woke up drenched in sweat. Also, the neighborhood is dirty and sketchy.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2024

8/10 Good

Katrine Wai Min

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk around The Hague. However parking garage was a challenge although adventurous and expensive! Breakfast was superb so have a good brunch for the day! Rooms are nicely renovated but be careful if you have to climb stairs with luggage!
Stayed 2 nights in Jun 2024

6/10 Okay

rouell

Travelled with group
Disliked: Room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Gaganveer Singh

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed the stay. Very close to various museums and parks. Highly recommended
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Blair

Travelled with family
Liked: Amenities
Den Haag is a beautiful city and the hotel is in a convenient location. The room was nice and the staff were the very best. Highly recommend adding the breakfast buffet - it is fresh and has many options.
Stayed 6 nights in May 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel experience - really nice staff, delicious breakfast and great room. It was very good to have an extra door between sleeping area and loo (privacy!)/corridor (sound insulation). Appreciated the cool filtered water available and environmental commitment. We also hired bikes from hotel. The only other time I'd stayed in a Novotel (years ago) it was a bit grotty now but we would definitely choose again.
Stayed 3 nights in May 2024

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great, the area and the hotel is very good with all the necessary infrustructure available.
Stayed 1 night in May 2024

10/10 Excellent

Jolin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Janene, Lisle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to stay at Novotel and the location is ideal, just 10 min walk to Central Station. Its in the Passage, so super convenient to all shopping areas of the Hague. Great breakfast! When we first arrived I thought the room was a but small bc we had paid extra for a larger room, but as the week went on we got used to it. The parking garage is a bit tricky, but we always found a space for our car. The staff was friendly and helpful. Overall, a great stay in The Hague.
Stayed 7 nights in Apr 2024

10/10 Excellent

Joven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Zxx
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good and bad.
Excellent location. Very friendly staff. But even with cool air blowing it stayed toasty on a cool April night, so I'm not sure how it would be when it's actually warm outside. Water pressure in shower was lacking, and bed was awful - hard as a rock.
Stayed 1 night in Apr 2024