4/10 Poor
Laura
Travelled with family and small children
15 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here as a kid under the old owner and loved it. I went back to visit this past summer, it was under new management. The rooms were iffy in terms of cleanliness - no bugs, but definitely looks run down and not thoroughly cleaned (cobwebs in the corner with flies and spider in the web) The towels were ripped and thread bare.
I was traveling with my mom and my kids and the new owner gave my mom a hard time asking for a 3rd towel (there was only 2 in the room) he rudely told her "there's only supposed to be 2 people in one room and that we should have 2 separate rooms and we'd have to pay extra" - which is ridiculous because none of this was mentioned when I booked through Expedia and we are traveling as a family! 2 rooms is ludicrous. The new owner also doesn't serve breakfast anymore in the restaurant. We were told "Go to Tim Hortons", which for small kids and a senior is not an acceptable alternative to a real breakfast - meaning we had to drive (with 2 kids and a pre-diabetic senior) an hour to Sault Ste Marie to eat breakfast.
Oh and at 325am I had someone try to get into my room - they ended up realizing they had the wrong room, but it was terrifying none the less.
Only plus side, nice sunset and the beach/water is still nice.
However, I won't ever be going back.
Laura
Stayed 1 night in Jul 2024
