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Hôtel Mercure Thionville Centre Porte du Luxembourg

4.0 star property

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Photo gallery for Hôtel Mercure Thionville Centre Porte du Luxembourg

Exterior
Front of property
Reception
Exterior
Privilege, Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Laundry
  • Breakfast available
  • Air conditioning

Explore the area

Map
2 Rue Georges Ditsch, Thionville, Moselle, 57100
  • Regional Hospital Metz-Thionville
    ‪4 min drive‬
  • Fort de Guentrange
    ‪6 min drive‬
  • Amnéville Zoo
    ‪13 min drive‬
  • Luxembourg (LUX-Findel)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Privilege, Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Best Western Plus Thionville Centre

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (509)
The price is €92
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Best Western Plus Thionville Centre

About this property

Hôtel Mercure Thionville Centre Porte du Luxembourg

Edwardian hotel in Thionville with a 24-hour front desk
Along with a snack bar/deli, this smoke-free hotel has 24-hour room service and concierge services. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Hôtel Mercure Thionville Centre Porte du Luxembourg offers 53 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

LCD televisions come with digital channels. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Fridges, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hôtel Mercure Thionville Centre Porte du Luxembourg, you're just a quick walk from Parc Napoleon. Features include a snack bar/deli, breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute walk from Parc Napoleon and 5 minutes on foot from Parc Wilson
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. The business-friendly Hôtel Mercure Thionville Centre Porte du Luxembourg also features multilingual staff, concierge services, and complimentary newspapers in the lobby.

This 4-star Thionville hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available for a fee: EUR 17.90 per person
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per accommodation, per day
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17.90 per person
  • Pet fee: EUR 10.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Thionville Centre
Hôtel Mercure Thionville Centre Porte Luxembourg
Hôtel Mercure Porte Luxembourg
Mercure Thionville Centre Porte Luxembourg
Mercure Thionville Centre Hotel
Mercure Porte Luxembourg
Hôtel Mercure Thionville Centre Porte du Luxembourg Hotel
Hôtel Mercure Thionville Centre Porte du Luxembourg Thionville

Hôtel Mercure Thionville Centre Porte du Luxembourg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 206 reviews
Rating 8 - Good. 91 out of 206 reviews
Rating 6 - Okay. 33 out of 206 reviews
Rating 4 - Poor. 14 out of 206 reviews
Rating 2 - Terrible. 9 out of 206 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Carlo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok
They gave me a room the was directly on the highway at street level, very noisy. Also, AC in the room barely worked and did not dehumidifier, I was drenched!
Stayed 3 nights in Aug 2022

8/10 Good

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It had a good breakfast and allowed pets for a small fee.
Stayed 1 night in May 2022

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
The reception staff were friendly and very helpful. They was also caring and polite.
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Room was tired but ok - as was the rest of the hotel. Receptionist was unhelpful and vague. Went down for breakfast on the second day and there was not one clean table, all the food was gone, the coffee machine was not working. I could understand if this was right at the end of the breakfast service, but this was 7.30 in the morning.
Stayed 2 nights in Sep 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Sep 2017

6/10 Okay

London, london

Disliked: Staff & service, property conditions & facilities
Not what I expected from a 4 star hotel
I stayed for 5 nights. On my first night I had a COLD shower. Thought it might just be late in the day and tomorrow morning there will be hot water. The next morning same thing no hot water. Call up reception only to tell me that hot water works on a first come first served basis so who ever wakes up early will get water. just ridiculous. I moved rooms as they thought it was my shower. New room has warmer water but can't say it was hot. I didn't have to adjust the temperature. overall a disappointing stay. The staff were rude Alda in particular. Hardly spoke English and didn't even try to understand you. Walked away from me at one point as she was mid doing something. Found her especially rude. I will not be staying here again.
Stayed 5 nights in Sep 2017

4/10 Poor

Kevin, Raleigh NC

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No Air Conditioning
Everything was fine except there was no air conditioning. I do not mean not working well, it was broken and a sign at check in said there was no air conditioning in the whole hotel. This was at the end of August and it was hot. I was told to just open up a window which tilted open all of about 3 inches. The climate in the room was very warm and stuffy. I had to sleep on top of the covers. After staying there I looked at the reviews and this has been a long term issue. Yet they advertise on Expedia that they have air conditioning. I barley tolerated it with a provided fan, but had it not been so late in the evening I would have found another room somewhere else and demanded my money back From Expedia for breach of contract. It is inexcusable that I was not notified of this situation. This is my first booking with Expedia and unless they refund me it will be my last.
Stayed 1 night in Aug 2017

10/10 Excellent

Christian C.

Liked: Cleanliness, staff & service, room comfort
Perfect Location and Priced Right!
Unbelievable location on the edge of the Altstadt adjacent to the River and the Parks. Walking distance to some of the finest restaurants anywhere, I think I gained 5Lbs! Just great. We toured by car to some of the WWI Memorials and Graveyards nearby on the weekend of Memorial Day, remembering the American's contribution throughout the last century to the freedom of Europe and my Grandfather, who luckily returned home alive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
Stopped on way back to UK - handy location, comfortable hotel

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, expensive WIFI
Very nice rooms, great location. WIFI is very expensive.

8/10 Good

Cyril, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities
Pratique
Stayed 1 night in Dec 2024

4/10 Poor

Markus

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room 308 is a disaster for this price! Ice cold and just a bed without any further place.
Stayed 1 night in Dec 2024

8/10 Good

Maxime

Stayed 1 night in Nov 2024

8/10 Good

Papa Gallo

Stayed 1 night in Nov 2024

10/10 Excellent

Borges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Emmanuel

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Valerie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
L'Hotel était sale , les murs pas propres, porte d'ascenseurs avec des traces. Personnels très gentils, lit propre et confortable
Stayed 1 night in Sep 2024

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hamid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hamid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien. Personnel accueillant merci
Stayed 2 nights in Jul 2024

10/10 Excellent

Hamid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandrine

Stayed 1 night in Jul 2024