Superior Shores Hotel BW Signature Collection By Best Western

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Superior Shores Hotel BW Signature Collection By Best Western

Lobby
Suite, 2 Queen Beds, Non Smoking (with Sofabed) | In-room safe, individually decorated, individually furnished, desk
Reception
Lobby
Free self-parking

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
61 Cumberland St N, Thunder Bay, ON, P7A 4L7
  • Thunder Bay Tourist Pagoda
    4 min walk
  • OLG Casino Thunder Bay
    7 min walk
  • Magnus Theater
    9 min walk
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    15 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Superior Shores Hotel BW Signature Collection By Best Western

Hotel in Thunder Bay with free breakfast and 24-hour fitness centre
Along with a restaurant, this hotel has a 24-hour fitness centre and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a fireplace at reception. Housekeeping is available on request.
Superior Shores Hotel BW Signature Collection By Best Western offers 65 air-conditioned accommodations with a safe and an iron/ironing board. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Superior Shores Hotel BW Signature Collection By Best Western. During your stay, you're just a quick walk from Thunder Bay Tourist Pagoda. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a lift, a terrace and a fireplace at reception
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Thunder Bay Tourist Pagoda and 7 minutes on foot from Lake Superior
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a fireplace in the lobby are also featured at the business-friendly Superior Shores Hotel BW Signature Collection By Best Western. Self parking is free.

Smoking is allowed in designated areas at this Thunder Bay hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Foodie Indian Restaurant – On-site restaurant.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Foodie Indian Restaurant

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Terrace

Accessibility

  • Lift (36 centimetre wide door)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day, plus a one-time cleaning fee of CAD 150
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CAD 300 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day plus a one-off CAD 150 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Midtown Inn Thunder Bay
Midtown Thunder Bay
Midtown Inn
Aiden by Best Western @ Superior Shores
EOD Winter 2023 Superior Shores Hotel BWSC

Superior Shores Hotel BW Signature Collection By Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 256 out of 549 reviews" "
Rating 8 - Good. 167 out of 549 reviews" "
Rating 6 - Okay. 67 out of 549 reviews" "
Rating 4 - Poor. 32 out of 549 reviews" "
Rating 2 - Terrible. 27 out of 549 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy area, but felt safe. We got a free upgrade which was cool. English was hard to understand from all staff we interacted with. The room was brand new, but there was a lack of towels in the room for two people, the shower did leak, but they seemed like they were going to rectify the issue right away.
Stayed 1 night in Aug 2024

8/10 Good

Gabriël

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia

Liked: Staff & service, property conditions & facilities
The hotel was very modern and clean.
Stayed 1 night in Aug 2024

8/10 Good

Damion

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Gord

Are around hotel was unsafe.
Stayed 1 night in Aug 2024

2/10 Terrible

Danielle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Lots of car break ins in the car park
Stayed 1 night in Aug 2024

6/10 Okay

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Charles

Stayed 4 nights in Jul 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well cared for and looked upscale. Unfortunately Thunder Bay has promoted drugs for drug users and the neighborhood, although close to the water which is lovely, is heavily used by these people. I was uncomfortable any time we were outside of the property.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for Amethyst Mining
The rooms are updated and nice. It's an older hotel and there's not much to look at on the outside. This area of town is older and I wouldn't walk the neighborhood at night, but it was a convenient and comfortable stay for our hikes and nearby amethyst mines.
Stayed 2 nights in Aug 2024

10/10 Excellent

James, Toronto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very newly renovated room that I stayed in - maybe all are. Plenty of parking across the street (free) and behind bldg. Perfect for business travel or if you want to be somewhat close to the downtown area...
Stayed 1 night in Aug 2024

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice! Staff was so friendly and helpful and breakfast each day was outstanding. Lots of choices. Huge difference between here and other hotels. Raelene from the cleaning staff helped me get rid of trash that I had and refreshed the towels for me as I did not ask for service daily. Great place in Thunder Bay. Within driving distance of restaurants.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle, North Pole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was a little too "uptown" for us. Still, it was a pleasant experience overall. There were 2 drawbacks in our stay. The back parking area is cramped and overcrowded and we were "parked in" at our available handicapped parking spot. Thankfully, by the time we were ready to leave, enough other customers had already left to allow us to get out of the parking spot with a little maneuvering. Also, the cooking smells from the available breakfast filtered into the rooms. I did not appreciate that at all.
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly, Sherwood Park

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel is somewhat renovated and updated. It was clean (thank you housekeeping staff!) The room we got was spacious and had a couple od chairs with a table. The AC worked great. The bed was not comfortable at all - sore backs in the morning - and the pillows were kind of like cardboard wrapped in paper towel. It was a noisy stay inside the hotel. We heard people in the hallways until 2/3am, could hear neighboring rooms TV and conversations and bathrooms. The worst part is the location. Several inebriated people / possibly drug use asked us for money and a ride when we were parking at the hotel. The area is very loud at night. Sirens, altercations outside the building etc.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good hotel bad place
Room was quiet, trains didn't wake me up. Service was great Neighborhood is pretty sketchy, but my car was safe. Shower had peeling wallpaper near the floor, I imagine it wasnt perfectly sanitary.
Stayed 5 nights in Aug 2024

6/10 Okay

Stephen, St Johns

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sometimes reviews write themselves. I have never had such mixed feelings about writing this review. Clearly, the owners of the property have spent a LOT of money trying to refurbish and modernize the hotel. There is new decor, new furniture and more modern amenities like increased power outlets and USB chargers. There is an included breakfast in a brightened breakfast area which was quite decent. What they have not been able to change (so far at least) is the underlying flaws of a very old hotel. (The terrazzo floors and ancient elevator puts the building at least 60-70 years old!) The third floor hallway absolutely smells foul. The bathroom, although with new fixtures, would be considered small on any older cruise ship. Accessibility for anyone in a wheelchair or walker would be an issue. One thing they can’t renovate is the location. Definitely a more sketchy area of Thunder Bay. I arrived around midnight and the area was very poorly lit. The parking lot was eerie. Not a place for late evening summer strolls!
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Stayed 1 night in Aug 2024

4/10 Poor

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
There were several questionable people surrounding there parking lot. The area around did not feel safe. The hotel itself was nice but the rooms were very small and felt like we did not get value for our stay. They had no vending machines for drinks only behind the front desk. When we went to purchase water they didn’t have any cold water or any cold drinks at all. We will not be staying at this location again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt paranoid about my vehicle being broken in too as the parking lot was near by a bar. But it was a nice stay and everything was good.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Astaria

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jasjot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2024