Prince Arthur Waterfront Hotel & Suites

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prince Arthur Waterfront Hotel & Suites

Lobby
Marina
Indoor pool
Executive Suite, 2 Queen Beds, Lake View | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • OLG Casino Thunder Bay
    5 min walk
  • Magnus Theater
    7 min walk
  • Prince Arthur's Landing
    8 min walk
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    14 min drive

Room options

Standard Room, 1 Double Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed

Double Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

City Room, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

City Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Prince Arthur Waterfront Hotel & Suites

Victorian hotel with 24-hour fitness centre and 24-hour front desk
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and Access to hot tub are on-site. Housekeeping is available on request.
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Prince Arthur Waterfront Hotel & Suites. During your stay, you're just a quick walk from Thunder Bay Tourist Pagoda. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of OLG Casino Thunder Bay and Magnus Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Prince Arthur Waterfront Hotel & Suites offers its guests a kids' pool, an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Prince Arthur Waterfront Hotel & Suites. Free self parking is available.

This Victorian Thunder Bay hotel is smoke free.

Portside Steak & Seafood – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Portside Steak & Seafood

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 4 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 214 out of 1000 reviews" "
Rating 8 - Good. 335 out of 1000 reviews" "
Rating 6 - Okay. 204 out of 1000 reviews" "
Rating 4 - Poor. 132 out of 1000 reviews" "
Rating 2 - Terrible. 115 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Demarion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Smelled like cigarettes
Stayed 1 night in Aug 2024

8/10 Good

gin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property could use an upgrade but dining room fabulous!
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very very old building. Staff was super friendly. Water pressure sucked and couldn’t get warm water, it was either really hot or freezing cold
Stayed 1 night in Aug 2024

4/10 Poor

Sharon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Monte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2024

4/10 Poor

Angela hunter

Disliked: Staff & service, property conditions & facilities
We checked in and police were in the parking lot , not a good first impression. Constant noise from the parking lot, police again, train going by in wee hrs of morning, old blg needs update. The waterfront is beautiful BUT the hotel and people in the area made us feel uncomfortable and unsafe on what was our first vacation together. Would not recommend this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had gone to this hotel before over the years. It has character built 2019.
Stayed 1 night in Aug 2024

4/10 Poor

Candace

Travelled with family and small children
Disliked: Property conditions & facilities
Both elevators were broken.
Stayed 2 nights in Aug 2024

8/10 Good

Colinda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to be shown three different rooms before settling on one because the rooms were so dirty and had a very musty smell. Mostly the bedskirts on the beds were filthy. I understand the hotel is old, but it definitely needs to be shut down for a few weeks and have a good cleaning overhaul.
Stayed 3 nights in Aug 2024

10/10 Excellent

Glenn, Stittsville

Travelled with partner
Liked: Staff & service, amenities
This is an older hotel with lots of history and character. The view of the harbour was incredible
Stayed 1 night in Jul 2024

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Décevant, impropre, bruyant
Odeur de drogue dans la chambre Air climatisé très bruyant Bruyant dans corridor Déjeuner non inclus Drap semier tout taché Corridor, escalier impropre Très déçu J'ai même eu peur d'avoir des bibittes tellement c'était impropre
Stayed 1 night in Aug 2024

6/10 Okay

gin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Curtains did not close properly. Need clothes pins to keep them closed. Window A/C was real noisy. Had to shut it off. Breakfast was fabulous.Service was great. Bed had only one bedside table.. Made it awkward for my wife, who had to use ironing board as a place to put her cleanex, etc. I triped on it during the night. No safety bars in shower. Toiletries were good.
Stayed 1 night in Aug 2024

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very run down hotel looks like the door to the room had been smashed in previous time
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and nothing like the pictures
Checked in and immediately checked out. Not clean and looks nothing like the online images.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn, Stittsville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel full of history and nostalgia and a reminder of how the hotels used to be rather than the cookie cutters we often see today. All of the staff, including those working in the restaurant, were excellent. We had a fantastic view of the waterfront. Of particular note was how the front desk had read our request for accessibility needs and went out of their way to ensure that our needs were met
Stayed 1 night in Jul 2024

8/10 Good

Mark

Stayed 1 night in Jul 2024

8/10 Good

Byron

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The room was clean, spacious and bed comfortable. The hotel itself could use some updates as it is an older hotel. It seemed some new updates are happening. The location at the waterfront was nice despite the road construction. As in any city or town homelessness is a problem. This area is no exception.
Stayed 1 night in Jul 2024

8/10 Good

Linda

Travelled with partner
Liked: Staff & service
Staff were very helpful and friendly. Beautiful view of Lake Superior. Not enough sink or counter space in bathroom but I did like the idea that there was a bathtub and shower. Also loved having coffee maker in room and mini fridge was great. I would stay there again as lots of nice restaurants near and a beautiful Marina & Park close by.
Stayed 2 nights in Jul 2024

6/10 Okay

Bryson

Stayed 1 night in Jul 2024

2/10 Terrible

Neema

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there by pre booking via Expedia but once we went there, Felt like so unsafe to live there. The smell from the room and hallway was so bad….. We didn’t stay there that night.
Stayed 1 night in Jul 2024

2/10 Terrible

Cole

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was terrible and needs updating. Every area had a different smell to it. The bath tub and the toilet didnt drain. There homeless / drug addicts litterly sleeping in the parking lot of on the stairs behind the building. My son did not feel safe. Not to mention the police helicopter that flew over top at midnight. We cut our stay short and ran out of there . You could not pay me to stay there again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Chi Kong Taurus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Amenities, property conditions & facilities
To be fair the facility and staff were fine, but there are a lot of homeless people either living in this building or near the parking lot of the hotel. The downtown area and skyway walkover to the marina is where many of these unfortunate people stay and the down ramp leading to the ground level is obviously their bathroom because it stinks worse than an outhouse.
Stayed 1 night in Jul 2024

4/10 Poor

Travis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024