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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor spa tub
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast area
Bar (on property)
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • Gym

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪4 min drive‬
  • Thunder Bay Museum
    ‪4 min drive‬
  • Kaministiquia River Heritage Park
    ‪4 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26.4 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Reception

Valhalla Hotel & Conference Centre

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1489)
The price is €205
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Valhalla Hotel & Conference Centre

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site. Change of towels is available on request
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Superior Inn Hotel and Conference Centre Thunder Bay. During your stay, you'll be close to Redwood Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Lake and Spruce, a family restaurant with pool views
  • Splash around at the waterslide or swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 5-minute drive from Lake Superior and a few minutes from International Friendship Garden
  • Pets welcome for a fee (restrictions apply)
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

Lake and Spruce – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Spa tub
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 251 out of 1003 reviews
Rating 8 - Good. 330 out of 1003 reviews
Rating 6 - Okay. 204 out of 1003 reviews
Rating 4 - Poor. 121 out of 1003 reviews
Rating 2 - Terrible. 97 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nick, Campbell River

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to this property as often as I can when I’m through thunder Bay area. I prefer this. It’s got a nice parking lot. It’s got to good choice of dining and the prices comparable
Stayed 1 night in Nov 2024

4/10 Poor

Guy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Keannah

Stayed 1 night in Nov 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, nice hotel for budget. Pool and water slide are great for the grandkids.
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the stay
I was very pleasantly surprised. I will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Stayed 1 night in Oct 2024

6/10 Okay

M

Stayed 3 nights in Oct 2024

4/10 Poor

Steve

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Awful room conditions heat unbearable
Stayed 1 night in Oct 2024

8/10 Good

Mike

Business traveller
It was good. Need a good sofa
Stayed 3 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Muskanpreet

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave
Stayed 1 night in Oct 2024

8/10 Good

Allison

Liked: Staff & service
Fine enough for a couple nights for work. Didnt really have time to utilize the facility as I was essentially just using the room to sleep
Stayed 2 nights in Oct 2024

4/10 Poor

philemon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jesse

Nothing fancy but was clean and quiet
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stadf was amazing, friendly and accommodating. Room was clean and comfortable. Kids lobed the pool and restaurant has grway food! Definitely our new go to hotel when we are in toen.
Stayed 2 nights in Oct 2024

6/10 Okay

Colleen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Emma

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Chris

Stayed 3 nights in Sep 2024

8/10 Good

Thomas

Stayed 3 nights in Sep 2024

10/10 Excellent

denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Oct 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here. It will be my go to place from now on while in Thunder Bay
Stayed 1 night in Oct 2024

6/10 Okay

Javier

Disliked: Staff & service, amenities
Meh
Stayed 1 night in Oct 2024

4/10 Poor

Jade

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities
We found blood on our pillow after waking up, and it was not mine or my husbands. The pool was very cold my niece and nephews lips were purple, and they couldn't barely enjoy it. They played mostly in the hot tub which my sister described as a lukewarm bath water. The rooms when we got there were hot as a sauna, we had to open the windows and turn off the heat it was suffocatingly hot.
Stayed 3 nights in Oct 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a wedding. Appreciated that our rooms were all close together. Close to some great restaurants.
Stayed 1 night in Oct 2024

4/10 Poor

John

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room heater did not give heat at night. Front desk had to bring a portable heater. The toilet kept making dripping sounds. The phone had no instructions on it as to which button was for what. The shuttle phone for the Superior Inn at the airport does not work. Security had to call for a shuttle. The ad on the shuttle board still shows Victoria Inn. At least the shuttle driver was nice.
Stayed 1 night in Oct 2024