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Aqua Suites

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aqua Suites

Outdoor pool, pool umbrellas, pool loungers
Fitness facility
Standard Room | Free minibar items, in-room safe, desk, iron/ironing board
Reception
Reception

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Anzuelo 23, Tías, Las Palmas, 35510
  • Puerto del Carmen Beach
    11 min walk
  • Gran Casino de Lanzarote
    12 min walk
  • La Peñita
    12 min walk
  • Arrecife (ACE-Lanzarote)
    17 min drive

Room options

View all photos for Family Suite, Terrace

Family Suite, Terrace | Free minibar items, in-room safe, desk, iron/ironing board

Family Suite, Terrace

  • 50 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Bed

View all photos for Standard Room

Free minibar items, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Pool View

Junior Suite, Pool View | Free minibar items, in-room safe, desk, iron/ironing board

Junior Suite, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Aqua Suites

Hotel with 2 restaurants, near Puerto del Carmen Beach
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Aqua Suites offers 67 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Aqua Suites. During your stay, you'll be within walking distance of Puerto del Carmen Beach. Features include free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute drive from Puerto del Carmen Beach and 7 minutes from Pocillos Beach
Aqua Suites offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Aqua Suites.

This 4-star Tías hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Aqua Suites has 2 restaurants on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Aqua Suites Hotel Puerto del Carmen, Lanzarote
Aqua Suites Tias
Aqua Suites Puerto del Carmen, Lanzarote
Aqua Suites Hotel Tias
Hotel Aqua Suites Tias
Tias Aqua Suites Hotel
Aqua Suites Hotel
Hotel Aqua Suites
Aqua Suites Tías
Aqua Suites Hotel
Aqua Suites Hotel Tías

Aqua Suites Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 69 out of 78 reviews" "
Rating 8 - Good. 9 out of 78 reviews" "
Rating 6 - Okay. 0 out of 78 reviews" "
Rating 4 - Poor. 0 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terri-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Aug 2024

10/10 Excellent

Anne

Stayed 6 nights in Jul 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A genuine warm welcome on arrival from Sebastian at reception and given a lovely, clean apartment. The staff at this hotel all make you feel so valued.. Samantha, Mateus, Victoria and the other restaurant staff are all so friendly and ensure you are well looked after at meal times . Breakfast is both a cold buffet and cooked breakfast of your choice. Selena and Lena welcome you at the pool bar. Every time you pass through the reception to go in and out for the day, you are warmly greeted by either Celia, Sebastian, Amelia or smiling new member Mimi (?) The rooms are spacious and are cleaned every day, with fresh towels daily if you require. Having 2 sunbeds on the balcony is a great bonus as it means the pool area is never full at any time of the day. The hotel is quiet with no large groups which is good as you can just walk down the hill to the main promenade if you want some livelier nightlife. Whilst the hotel itself is very good, it's the staff in this hotel who are the real jewel in its crown, nothing it too much trouble for them. Thank you all for a wonderful holiday
Stayed 4 nights in Jan 2024

10/10 Excellent

catrina margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024

8/10 Good

Damien

Stayed 7 nights in Jun 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, made even better by great staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved aqua suites. The breakfast was extremely good and hot food cooked to order. All staff were lovely and particularly the breakfast staff were very friendly. We found there was no shortage of sunbeds around the pool - one day we had a lie in and were first around the pool at 11am. Of note there is no lifeguard before 11am although you can use the pool. The room was clean. The bed a bit soft for me. Towels were changed daily. They say bedding is changed twice weekly but we discovered that is the sheet on the bed and not the rest of the bedding (so duvet and pillow cases) - we asked for a change given we were there for 11 nights and was accommodated. Staff on reception lovely and polite. Called us taxis on several occassions very easily. We noted the entertainment programme of quizzes and bingo wasn't happening as per advertised timetable - it happened on our first day and not after that which wasn't clear why as was still advertised. That didn't overly bother us but its odd to advertise something that wasn't happening - the entertainment lady was there from what we saw.
Stayed 11 nights in Jun 2024

10/10 Excellent

Keith Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good location, an easy walk to beach and restaurants/shops.
Stayed 7 nights in Jun 2024

10/10 Excellent

Elizabeth Ann, Southend on Sea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional stay - my husband and I could not fault this place - the staff are friendly, the facilities spotless and the location ideal for those who want a quiet holiday, although it’s under 10mins to walk to the seafront.
Stayed 8 nights in Apr 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and well looked after property Quite, lovely swimming pool and comfortable sun beds Great large room with 3 bedrooms which all had comfortable beds
Stayed 5 nights in Apr 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Fantastic accommodation with a great breakfast. Staff all exceptional - friendly & helpful - nothing was too much trouble. Will definitely return but would not stay in room 301 - absolutely no outlook & a faulty door entry which was extremely frustrating every time we returned to our room.
Stayed 7 nights in Mar 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing trip
Hotel Very close to everything thanks to Sam & Anna for being so great at food service and a pleasure to enjoy start of day with such nice attentive employees. Thanks
Stayed 7 nights in Mar 2024

10/10 Excellent

Sarah Louise, Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aqua Suites is a perfect place to relax and unwind. It really felt like 5 star luxury from the moment we walked into reception and were greeted by the fabulous reception team. We stayed in a junior suite and it was very spacious and comfortable. The private balcony overlooking the pool had its own top quality sun loungers as well as a table and chairs, making it a great place to relax and unwind. The choice of breakfast was great and more importantly delicious! It was only a 15 minute walk to the front and there is a bus stop just around the corner for going back to the airport, at 1.40 euros that’s a bargain! Being a little further back it was quiet in an evening, which meant we got a decent nights sleep on the very comfy bed. I would highly recommend Aqua Suites to anyone visiting Puerto Del Carmen. A perfect place to stay.
Stayed 4 nights in Jan 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with fantastic staff Food amazing and hotel spotless Only negative is if you have a noisy neighbour you can hear them through the walls ..9/10
Stayed 5 nights in Jan 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family home
Me & my family had a lovely week holiday at this hotel,very pleasant staff from start to finish. We didn’t eat evening meals there,but if breakfast was anything to go by,it would of been great. Many thanks for a nice stay.
Stayed 7 nights in Dec 2023

10/10 Excellent

Carol, milton keynes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 25 nights in Nov 2023

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of locations of pools does not lend to socialising.
Stayed 7 nights in Nov 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is top quality right from the welcome on arrival, through the accommodation and communal pool areas to the service of the bar and restaurant staff. Amazing breakfast.
Stayed 6 nights in Oct 2023

8/10 Good

Gail

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What a Beautiful property for staying at! Second time spending 3 weeks at this resort! The heated pool was was absolutely wonderful! Actually it made my stay! It was so relaxing and enjoyable for the kids. That, and the fabulous breakfast! Only 2 complaints, 1: no way to wash clothes. They should provide a laundry room to wash your clothes, especially when travelling with children. Also we were a little disappointed we didn't get breckfast the morning we arrived this time. We article at 9:30am and were told it was new management policy! This was quite disappointing to say the least. Last time we got this and it was such a lovely gesture! So lose a star for that alone, bad decision by management! Anyway, big shout out to a few members of staff that go above and beyond...Ivan the barman!! Sam the waItess, I wish I could remember the other catering staff that were equally as fantastic, the waiter with the beard and the small dark petite young waitress. Wonderful, wonderful staff indeed. The best I've ever come across, and I've been a manager the past 14 years!
Stayed 19 nights in Aug 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel was perfect a little far out but we didn’t mind the taxi home each nite as they were so cheap. Pool very clean, rooms spotless. Food was great & staff very helpful & friendly.
Stayed 7 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2023

10/10 Excellent

Gilee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent clean comfortable relaxing hotel
Excellent hotel, clean , comfortable and friendly. Just a few min from the beach and restaurants. Great choices for breakfast, lunch and a good selection of evening meals if you wish to stay in. It’s not crowded. It is child friendly. The was entertainment most evenings. We enjoyed our stay.
Stayed 7 nights in May 2023

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and well maintained, super friendly staff. Had wonderful nights’ sleep! Not the place if you’re looking for a party hotel, but a great place for a get away and easy walk to the sea front
Stayed 3 nights in May 2023